• Entire apartment
  • 538 ft² size
  • Kitchen
  • City view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free WiFi
    119 Mbps
  • Terrace
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A 13-minute walk from Playacar Beach in the center of Playa del Carmen, Syrena Luxury Caribbean offers accommodations with access to a solarium. This property offers access to a balcony, pool at the pool table, free private parking, and free Wifi. The condo hotel provides a rooftop pool with a pool bar, as well as a fitness room and a 24-hour front desk. Opening onto a patio with pool views, the air-conditioned condo hotel consists of 1 bedroom. Providing a terrace with sea views, this condo hotel also provides guests with a satellite flat-screen TV, a well-equipped kitchen with an oven, a microwave, and a toaster, as well as 1 bathroom with a shower and bathrobes. The condo hotel offers bed linen, towels, and laundry service. A mini-market is available at the condo hotel. For guests with children, the condo hotel features kids pool, an indoor play area, and outdoor play equipment. Both a bicycle rental service and a car rental service are available at Syrena Luxury Caribbean, while cycling and walking tours can be enjoyed nearby. ADO International Bus Station is a 10-minute walk from the accommodation, while Playa del Carmen Maritime Terminal is 0.7 miles away. The nearest airport is Cozumel International, 21 miles from Syrena Luxury Caribbean, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the real heart of Playa del Carmen, this property has an excellent location score of 9.5!

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
9.1
Location
9.5
Free WiFi
9.4
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Harm
    Spain Spain
    Beautiful studio, great rootop with nice pool, very good gym and excellent location.
  • Melanie
    United States of America United States of America
    Cleanliness Rooftop with pool and tables/chairs Apartment well equiped and decorated
  • Peter
    United States of America United States of America
    Very friendly and helpful staff, the professional owner was very responsive to our needs and organized a tour to cozumel island and a day at xcaret park for all my family. The apartment is perfect you have all the amenities, roof top pool, ocean...

Managed by Syrena Luxury Caribbean

Company review score: 8.8Based on 38 reviews from 1 property
1 managed property

Company info

Passionate about travel, I have a deep understanding of what guests are looking for when they book a holiday home. I strive to ensure the highest level of quality from your holiday. In order to offer a better service to all my clients I run a professional travel agency with multilingual guides and organise customised tours to introduce them to the local culture, customs and incredible Caribbean beauty.

Property info

Syrena Luxury Caribbean is perfectly located in the center of Playa del Carmen within walking distance of the beach and the famous 5 Av. The building with 24/7 security and reception always available, ofrre a roof top with solarium and sea view pool, a gym equipped with new equipment , a relaxation and dining area with two bbqs. From the roof top you can enjoy an incredible sunset view. The apartment offers all the comforts you need to make the most of your Caribbean vacation, you will have a queen size bedroom and a queen size sofa bed with respective full bedding, towels for the bathroom and dedicated towels for the pool. For your comfort: self check in thanks to the electronic handle, air conditioning , dehumidifier and double fan , for your safety a smoke and carbon monoxide sensor. We offer you natural bath products such as shampoo and liquid soap for the body; in the kitchen you will find dish soap and an electric dispenser with free hot and cold drinking water, as well as everything you need to eat comfortably in the apartment or alláperto in the equipped terrace, you will have a refrigerator, a freezer, a microwave oven, a coffee maker, a kettle, a toaster, dishes, cutlery, water glasses, wine glasses, frying pans, pots and various containers for 4 people. You will find a safe, a hair dryer, iron and ironing board and cleaning products for long stays and for any other needs the staff and administration will always be available for you. See you soon!

Neighborhood info

You are in the very center of Playa del carmen, 5 minutes from the sea and the famous 5 avenida, one street away from the Walmart supermarket and with restaurants and businesses of all kinds all around you.

Languages Spoken

English,Spanish,Italian

Area info

Amenities of Syrena Luxury Caribbean
Great facilities! Review score, 9.7

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Internet
Fast free Wifi 119 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Laptop safe
  • Satellite channels
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
Accessibility
  • Hearing accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Outdoor dining area
  • Outdoor furniture
  • Sun deck
  • Barbecue
  • Private pool
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Common Areas
  • Shared lounge/TV area
  • Game room
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Shallow end
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Kids' pool
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Solarium
  • Fitness center
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Breakfast in the room
  • Tea/Coffee maker
Activities
  • Bingo
    Additional chargeOff-site
  • Live sports events (broadcast)
    Off-site
  • Live music/Performance
    Off-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Off-site
  • Bar crawls
  • Temporary art galleries
    Off-site
  • Beach
  • Water park
    Additional chargeOff-site
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Pool table
  • Fishing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Off-site
Services & Extras
  • Executive lounge access
Outdoor & View
  • Inner courtyard view
  • City view
  • Landmark view
  • Pool view
  • Garden view
  • Sea view
  • View
Building Characteristics
  • Private apartment in building
  • Detached
Transportation
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Public transit tickets
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Evening entertainment
  • Board games/puzzles
  • Child safety socket covers
  • Karaoke
    Additional charge
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
Shops
  • Convenience store on site
Miscellaneous
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Carbon monoxide detector
  • Safe
Languages Spoken
  • English
  • Spanish
  • Italian

House rules

Syrena Luxury Caribbean takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Damage policy

If you cause damage to the property during your stay, you could be asked to pay up to MXN 6000 after check-out, according to this property's Damage Policy.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
$50 per stay

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

1 crib available on request.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Payments by Booking.com

Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Syrena Luxury Caribbean of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

If you cause damage to the property during your stay, you could be asked to pay up to MXN 6,000 after check-out, according to this property's Damage Policy.

FAQs about Syrena Luxury Caribbean

  • Check-in at Syrena Luxury Caribbean is from 3:00 PM, and check-out is until 11:00 AM.

  • Syrena Luxury Caribbean offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Game room
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Karaoke
    • Windsurfing
    • Golf course (within 2 miles)
    • Water park
    • Solarium
    • Evening entertainment
    • Hand massage
    • Bike tours
    • Horseback riding
    • Temporary art galleries
    • Foot massage
    • Cooking class
    • Swimming pool
    • Water sports facilities on site
    • Fitness
    • Bingo
    • Bicycle rental
    • Walking tours
    • Back massage
    • Happy hour
    • Full-body massage
    • Bar crawls
    • Head massage
    • Live sports events (broadcast)
    • Spa lounge/Relaxation area
    • Stand-up comedy
    • Neck massage
    • Live music/Performance
    • Movie nights
    • Beach
    • Themed dinners
    • Tour or class about local culture

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • The prices at Syrena Luxury Caribbean may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a private pool. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Syrena Luxury Caribbean is 800 feet from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Syrena Luxury Caribbean is popular with guests booking family stays.

  • The nearest beach is 1,650 feet from Syrena Luxury Caribbean. All distances are measured in straight lines. Actual travel distances may vary.

  • Syrena Luxury Caribbean has the following number of bedrooms:

    • 1 bedroom

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Syrena Luxury Caribbean on this page.

  • Syrena Luxury Caribbean can accommodate this group size:

    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.