• Apartments
  • Kitchen
  • View
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
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Providing pool views, Valhalla Residences by Biwa in Tulum offers accommodations and barbecue facilities. A hot tub and a bicycle rental service are available for guests. The condo hotel also provides free Wifi, free private parking, and facilities for disabled guests. The units at the condo hotel come with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box, and a private bathroom with a walk-in shower, a hair dryer, and free toiletries. A microwave, a fridge, and stovetop are also provided, as well as a coffee machine. At the condo hotel, all units are equipped with bed linen and towels. Sightseeing tours are available within easy reach of the property. Guests can also relax in the garden, next to the outdoor swimming pool, on the sun terrace, or in the shared lounge area. Tulum Archeological Site is 3.8 miles from the condo hotel, while Tulum Bus station is 1.6 miles away. The nearest airport is Tulum International, 24 miles from Valhalla Residences by Biwa, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.8
Comfort
9.7
Value for money
9.5
Location
8.3
Free WiFi
9.6
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Bonnie
    United States of America United States of America
    Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.
  • Maria
    United States of America United States of America
    The staff was super friendly and helpful. Valhalla was so peaceful and quiet it was also very very clean. I would definitely be staying here on my next stay in Tulum. thank
  • Maria
    United States of America United States of America
    it was very clean and staff was super friendly, attentive and helpful!

Managed by Valhalla Residences by Biwa

Company review score: 9.7Based on 223 reviews from 1 property
1 managed property

Company info

We born in a paradise named Tulum. We are a small growing hotel chain. BIWA TULUM is our first pearl, we have a record of five years in the hotel Industry. Two years later we decided to create BIWA CABINS, these are located in the middle of the Mayan jungle. We have also recently built VALHALLA RESIDENCES by BIWA. Our projects are focused on families who want to discover Tulum and its surroundings with all the comforts.

Languages Spoken

English,Spanish

Area info

Amenities of Valhalla Residences by Biwa
Great facilities! Review score, 9.7

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Coffee machine
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Fan
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden
Common Areas
  • Shared lounge/TV area
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Food & Drink
  • Tea/Coffee maker
Outdoor & View
  • Pool view
Transportation
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
Cleaning Services
  • Laundry
    Additional charge
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • English
  • Spanish

House rules

Valhalla Residences by Biwa takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa American Express Cash is not accepted Valhalla Residences by Biwa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Valhalla Residences by Biwa

  • Yes, Valhalla Residences by Biwa is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.

  • The prices at Valhalla Residences by Biwa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • You can choose from a number of accommodation options at Valhalla Residences by Biwa (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Valhalla Residences by Biwa offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Neck massage
    • Bicycle rental
    • Hand massage
    • Public Bath
    • Couples' massage
    • Back massage
    • Full-body massage
    • Swimming pool
    • Foot massage
    • Head massage

  • Check-in at Valhalla Residences by Biwa is from 3:00 PM, and check-out is until 12:00 PM.

  • You can choose from a number of accommodation options at Valhalla Residences by Biwa (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Valhalla Residences by Biwa is 1.2 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.