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Located in Kepala Batas, 13 miles from Sunway Carnival Mall, Bertam Resort, Penang has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a shared lounge, the 5-star resort has air-conditioned rooms with free WiFi, each with a private bathroom. The resort has a sauna, terrace and playground, and guests can dine in the restaurant. The rooms come with a desk and a TV, and some rooms at the resort have a balcony. Breakfast is available every morning, and includes buffet, continental and American options. Guests at Bertam Resort, Penang will be able to enjoy activities in and around Kepala Batas, like cycling. Guests can enjoy playing pool, or take advantage of the business center. Speaking Arabic, Mandarin, German and English at the 24-hour front desk, staff will be happy to provide guests with practical information on the area. Penang Bridge is 19 miles from the accommodation, while Queensbay Mall is 23 miles from the property. The nearest airport is Penang International Airport, 25 miles from Bertam Resort, Penang.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.8
Free WiFi
8.3
High score for Kepala Batas
Select topics to read reviews:

See what guests loved the most:

  • Mawarini
    Malaysia Malaysia
    This is our first stay here at the resort. During the checking in process, we got upgraded to a family quadruple room. Totally unexpected yet truly satisfying and comfortable. Great water pressure. Scrumptious foods and yummy beverages. We’ll be...
  • Sharifah
    Malaysia Malaysia
    Hotel sangat cantik. Staff helping & friendly. Thank you so much 💓
  • Mariam
    Malaysia Malaysia
    the facilities were good. all staff were fantastic. check in waiting (queueing) time was short. we were offered a welcome drink.

Area info

Restaurants
1 Restaurant On Site

  • Essaouira
    • Cuisine
      Malaysian • Mediterranean
    • Open for
      Breakfast • Brunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Resort facilities at Bertam Resort,Penang
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Slippers
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Aerobics
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Water park
    Additional charge
  • Kids' club
  • Cycling
  • Karaoke
  • Pool table
  • Playground
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Transportation
    • Public transit tickets
      Additional charge
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Outdoor play equipment for kids
    • Indoor play area
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Wake-up service
    • Heating
    • Packed lunches
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Hair/Beauty salon
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake-up service/Alarm clock
    • Room service
    Accessibility
    • Lowered sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Saltwater pool
    • Swimming pool toys
    • Pool/Beach towels
    • Pool bar
    • Beach chairs/Loungers
    • Beach umbrellas
    • Fenced pool
    Spa
    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Makeup services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Public Bath
    • Open-air bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • Arabic
    • Mandarin
    • German
    • English
    • Hindi
    • Indonesian
    • Malay
    • Tamil
    • Filipino
    • Chinese

    House rules

    Bertam Resort,Penang takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about USD 42. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa Cash is not accepted Bertam Resort,Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Bertam Resort,Penang

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Bertam Resort,Penang on this page.

    • The prices at Bertam Resort,Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Bertam Resort,Penang is from 3:00 PM, and check-out is until 12:00 PM.

    • Bertam Resort,Penang offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Cycling
      • Playground
      • Pool table
      • Game room
      • Karaoke
      • Golf course (within 2 miles)
      • Water park
      • Kids' club
      • Open-air bath
      • Tour or class about local culture
      • Swimming pool
      • Personal trainer
      • Beauty services
      • Bike tours
      • Aerobics
      • Locker rooms
      • Facial treatments
      • Cooking class
      • Public Bath
      • Walking tours
      • Makeup services
      • Themed dinners
      • Manicure
      • Pedicure
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Foot bath
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples' massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness
      • Yoga classes
      • Fitness classes

    • Room options at Bertam Resort,Penang include:

      • Twin
      • Double
      • Suite

    • Yes, Bertam Resort,Penang is popular with guests booking family stays.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Guests staying at Bertam Resort,Penang can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Halal
      • Gluten-free
      • Asian
      • American
      • Buffet
      • Breakfast to go

    • Bertam Resort,Penang has 1 restaurant:

      • Essaouira

    • Bertam Resort,Penang is 2.1 miles from the center of Kepala Batas. All distances are measured in straight lines. Actual travel distances may vary.