From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that guests checking-in must provide proof or verification of identity. In the event that the guest checking in is different from the guest who made the reservation, the hotel reserves the right to hold the booking. If the guest who made the booking is not the one checking-in, this information must communicated to the hotel upon booking. Upon check-in, the hotel reserves the right to request for documents for identity verification.

With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the hotel upon check-in.

Please note that parking facilities are subject to availability.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Rainbow Paradise Beach Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。