Located in Kuala Terengganu, within 5.5 miles of State Museum of Terengganu and 6.8 miles of Crystal Mosque, The Serai Cottage Downtown Hotel provides accommodations with an outdoor swimming pool as well as free private parking for guests who drive. This 3-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. Guest rooms in the hotel are equipped with a flat-screen TV. At The Serai Cottage Downtown Hotel every room is equipped with a private bathroom. Terengganu Craft Cultural Centre is 6 miles from the accommodation, while Chinatown is 6.4 miles away. The nearest airport is Sultan Mahmud Airport, 2.5 miles from The Serai Cottage Downtown Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 king beds
2 twin beds
1 king bed
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 twin bed
and
1 full bed
Living room:
1 sofa bed
2 queen beds
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No credit card needed. All options are bookable without a credit card.
Guest reviews

Categories:

Staff
8.0
Facilities
6.8
Cleanliness
6.5
Comfort
6.6
Value for money
7.0
Location
7.9
Low score for Kuala Terengganu
Select topics to read reviews:

Hotel area info

Amenities of The Serai Cottage Downtown Hotel

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Private Bathroom
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
Media & Technology
  • Flat-screen TV
Food & Drink
  • Snack bar
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Express check-in/out
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
General
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
Languages Spoken
  • English
  • Malay

House rules

The Serai Cottage Downtown Hotel takes special requests – add in the next step!

Check-in

From 3:30 PM to 12:00 AM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cash only

This property only accepts cash payments.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

FAQs about The Serai Cottage Downtown Hotel

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Serai Cottage Downtown Hotel is 3.1 miles from the center of Kuala Terengganu. All distances are measured in straight lines. Actual travel distances may vary.

  • The Serai Cottage Downtown Hotel offers the following activities/services (charges may apply):

    • Swimming pool

  • Yes, The Serai Cottage Downtown Hotel is popular with guests booking family stays.

  • The prices at The Serai Cottage Downtown Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Serai Cottage Downtown Hotel include:

    • Family
    • Double
    • Twin
    • Apartment
    • Chalet

  • Check-in at The Serai Cottage Downtown Hotel is from 3:30 PM, and check-out is until 12:00 PM.