A security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure. In case of using a credit card deposit, the refund process could take about 2 weeks.

For bookings with breakfast included, breakfast will be provided for 2 persons. Children 4-11 years old will be charged for breakfast at THB 350 per child per day upon arrival when using existing bedding, maximum 2 children per room.

Children 4-11 years old will be charged THB 550 per child when staying in Rock Royalty & Composer Suite room types and accessing club lounge.

Extra bed is available on selected room type, please contact the hotel if you needed.

Halal set breakfast is available on advanced request.

All guestrooms at this property are non-smoking. Smoking in the room will incur a charge of THB 2,000.

IMPORTANT MESSAGE:

As part of our continued commitment to update and enhance our property and services, we will be undergoing renovation and refurbishment.

• Some parts of The Pool Deck Area will start renovation from 21st May 2024 till 6th August 2024. The Pool will be open as normal, except specific wooden decking and water slide areas will be hoarded and closed.

• Guest Rooms will start renovation from 1st July 2024 to 30th November 2025, and the Rock Royalty Lounge will be closed from 1st July to 30th November 2024.

During the period of renovation, noisy work will occur between 10am-5pm daily. While we undergo renovation, other hotel services will remain operational as normal.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Hard Rock Hotel Pattaya您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。