When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. This hotel provides complimentary shuttle busses and walking paths around the resort, so it’s just a quick hop to Universal Studios Florida, Universal’s Islands of Adventure, and Universal CityWalk.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Universal Orlando Resort
Hotel chain/brand

Property highlights

Situated in the best rated area in Orlando, this property has an excellent location score of 9.7

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

American

Private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Games room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.0
Comfort
9.1
Value for money
7.6
Location
9.7
Free WiFi
8.0
High score for Orlando
Select topics to read reviews:

Guests who stayed here loved

  • Ashleigh
    United Kingdom United Kingdom
    Excellent location, very clean and staff were very friendly.
  • Kelly
    United Kingdom United Kingdom
    It was very close to Universal Studios, it was exceptionally clean and smelt divine. The staff were very friendly. It was funky and played great music. Nice pool.
  • Emma
    United Kingdom United Kingdom
    Great location for Universal, nothing else near. Great getting express passes as part of booking. Water boats were excellent
  • Vesna
    Australia Australia
    Great location particularly if you are visiting the universal theme parks. The fact that they are within walking distance is so convenient. And the unlimited express pass is an awesome perk of staying here. The pool area was great with lots of...
  • Ian
    United Kingdom United Kingdom
    Location is unmatched when visiting Universal Resorts as it is an easy (if sweaty) walk to the park entrances - closest of the premium hotels. Fast pass for all the family meant that for us, as a family of 4, it was great value. We ate in the...
  • Victoria
    United Kingdom United Kingdom
    Locations was excellent a short walk to all of Universal facilities, pool was cool and uncrowded, room clean and comfortable
  • Paul
    Ireland Ireland
    Within walking distance of Universal Studios Florida and Island of Adventures
  • Andrew
    United Kingdom United Kingdom
    excellent location, comfortable beds, express passes with stay
  • Mark
    United Kingdom United Kingdom
    We loved everything about the Hard Rock. Everybody was so friendly and the evening entertainment was brilliant. The rooms were very comfortable and Universal was on our doorstep.
  • Christopher
    United Kingdom United Kingdom
    The express pass is great and the location could not be better

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Are express pass included? And is it for both days??

    Yes, a stay at our property includes complementary Universal Unlimited Express Passes for each registered hotel guest. They are valid for the full len..
    Answered on 8 October 2020
  • is the express pass for both universal and island of adventure?

    Yes, the Unlimited Express Passes included as part of a stay at our resort are valid at both Universal Studios and Universal's Islands of Adventure.
    Answered on 8 October 2020
  • How early can you check in to get the most out of the express passes?

    You are able to receive the Unlimited Express Passes as early as 7:00am EST on the morning of your check-in, though please note that room entry is not..
    Answered on 8 October 2020
  • How does unlimited express work

    The Unlimited Express Passes are linked to your hotel rooms, which you receive at check-in. You will need to take these with you to the theme parks to..
    Answered on 8 October 2020
  • Please advise what theme park entrances are included in the price for the hard rock hotel?

    Admission tickets are not included in the room price and would need to be purchased separately.
    Answered on 8 October 2020

Property surroundings

Restaurants
4 restaurants on site

  • Palm Restaurant
    • Cuisine
      American
    • Open for
      Dinner
  • The Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Velvet Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern
  • Beachclub
    • Cuisine
      American
    • Open for
      Lunch • Dinner

Resort facilities of Universal's Hard Rock Hotel®
Great facilities! Review score, 8.9

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 4 restaurants
  • Spa and wellness centre
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Refrigerator
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Entertainment staff
  • Table tennis
  • Games room
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$33 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Heated pool
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Universal's Hard Rock Hotel® takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$35 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

The fine print
Need-to-know information for guests at this property

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between USD 124.99 and USD 389.99 per person.

Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to 1 hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Universal's Hard Rock Hotel®

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Universal's Hard Rock Hotel® on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Universal's Hard Rock Hotel® may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Universal's Hard Rock Hotel® has 4 restaurants:

    • The Kitchen
    • Palm Restaurant
    • Velvet Bar
    • Beachclub

  • Yes, Universal's Hard Rock Hotel® is popular with guests booking family stays.

  • Room options at Universal's Hard Rock Hotel® include:

    • Quadruple
    • Double
    • Family

  • Universal's Hard Rock Hotel® is 6.2 miles from the centre of Orlando. All distances are measured in straight lines. Actual travel distances may vary.

  • Universal's Hard Rock Hotel® offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Games room
    • Table tennis
    • Golf course (within 3 km)
    • Evening entertainment
    • Entertainment staff
    • Fitness/spa locker rooms
    • Steam room
    • Happy hour
    • Fitness
    • Swimming Pool

  • Guests staying at Universal's Hard Rock Hotel® can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American

  • Check-in at Universal's Hard Rock Hotel® is from 16:00, and check-out is until 11:00.