• Lake view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access

L7 WEST LAKE HANOI By LOTTE has a shared lounge, terrace, a restaurant and bar in Hanoi. This 5-star hotel offers a kids' club, room service and free WiFi. The property features a year-round outdoor pool, fitness center, sauna and garden. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. All guest rooms feature a closet. Breakfast is available every morning, and includes buffet, continental and Full English/Irish options. L7 WEST LAKE HANOI By LOTTE has a playground. Staff at the 24-hour front desk speak English, Korean and Vietnamese. Vietnam Museum of Ethnology is 3 miles from the accommodation, while Ho Chi Minh Mausoleum is 3.9 miles away. The nearest airport is Noi Bai International Airport, 11 miles from L7 WEST LAKE HANOI By LOTTE.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
2 twin beds
or
1 queen bed
2 twin beds
1 twin bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
8.6
Free WiFi
9.4
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • G
    Ging
    Singapore Singapore
    Breakfast was good even though the spread was not a lot.
  • Luis
    Laos Laos
    It is a pretty new and fancy hotel. The staff is kind and the rooms are great. They have a big gym, and sauna, and the bar on the top floor has a great view. The breakfast offers a lot of variety. The location is great as it is basically part of a...
  • Gianluca
    United Kingdom United Kingdom
    Our stay was fabulous. A huge thank you to James the Duty Manager who made our 30th wedding anniversary one to remember. The cake was a pleasant surprise. The infinity pool and roof top bar was amazing. Also, thank you to Hazel with a very smooth...

Hotel area info

Restaurants
4 Restaurants On Site

  • LAYERED
    • Cuisine
      Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan
  • LUSH SALON
    • Cuisine
      International
    • Ambience
      Modern
  • BAR HEDONIST
    • Cuisine
      Mediterranean
    • Ambience
      Modern • Romantic
  • TIM HO WAN
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of L7 WEST LAKE HANOI By LOTTE
Great facilities! Review score, 8.8

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool bar
  • Fenced pool
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Korean
  • Vietnamese

House rules

L7 WEST LAKE HANOI By LOTTE takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Cash L7 WEST LAKE HANOI By LOTTE accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the rooftop swimming pool will be closed from 18th December to 22nd December 2023 included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI By LOTTE of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about L7 WEST LAKE HANOI By LOTTE

  • Guests staying at L7 WEST LAKE HANOI By LOTTE can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet

  • The prices at L7 WEST LAKE HANOI By LOTTE may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • L7 WEST LAKE HANOI By LOTTE is 3.7 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • L7 WEST LAKE HANOI By LOTTE has 4 restaurants:

    • LAYERED
    • BAR HEDONIST
    • LUSH SALON
    • TIM HO WAN

  • Room options at L7 WEST LAKE HANOI By LOTTE include:

    • Double
    • Twin/Double
    • Twin
    • Family
    • Suite

  • L7 WEST LAKE HANOI By LOTTE offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Playground
    • Mini golf
    • Kids' club
    • Steam room
    • Locker rooms
    • Fitness
    • Spa facilities
    • Swimming pool
    • Happy hour

  • Yes, L7 WEST LAKE HANOI By LOTTE is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at L7 WEST LAKE HANOI By LOTTE is from 3:00 PM, and check-out is until 12:00 PM.