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San Palace Hotel & Spa features an outdoor swimming pool, terrace, a restaurant and bar in Hanoi. This 3-star hotel offers an ATM and a concierge service. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The daily breakfast offers buffet, continental or vegetarian options. Popular points of interest near the hotel include Ha Noi Railway station, St. Joseph Cathedral and Thang Long Water Puppet Theater. The nearest airport is Noi Bai International Airport, 15 miles from San Palace Hotel & Spa.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Hanoi, this hotel has an excellent location score of 9.6

Breakfast Info

Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
9.3
Location
9.6
Free WiFi
9.3
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Iryna
    Ukraine Ukraine
    It's hard to find something decent in the old quarter, but this one stands out in a very good way. Super clean, no mold, and that staff will go out of their way to help. Highly recommended. And they have a nice pool at the top.
  • Katie
    United States of America United States of America
    Lily, Mike, Andree, Tracy, Daff, Tery and Dan were AMAZING! They all went above and beyond to make our stay perfect! We were very sad to leave. Lily even found us by motorbike while we were on the way to the train station to make sure that we...
  • Caroline
    United Kingdom United Kingdom
    Central location Helpful staff Room was Clean Left for early flight & gave us a breakfast "to go

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      Vietnamese
    • Ambience
      Family-friendly

Amenities of San Palace Hotel & Spa
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
    Off-site
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
  • Hiking
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Massage chair
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Vietnamese

House rules

San Palace Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 11:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash San Palace Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform San Palace Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about San Palace Hotel & Spa

  • San Palace Hotel & Spa has 1 restaurant:

    • Restaurant #1

  • San Palace Hotel & Spa is 2,600 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at San Palace Hotel & Spa include:

    • Double
    • Suite
    • Family

  • San Palace Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Hiking
    • Evening entertainment
    • Bike tours
    • Swimming pool
    • Personal trainer
    • Beauty services
    • Tour or class about local culture
    • Bicycle rental
    • Locker rooms
    • Facial treatments
    • Happy hour
    • Waxing services
    • Walking tours
    • Makeup services
    • Live sports events (broadcast)
    • Hair treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Full-body massage
    • Massage chair

  • The prices at San Palace Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, San Palace Hotel & Spa is popular with guests booking family stays.

  • Check-in at San Palace Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at San Palace Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet