The West Hotel & Spa
23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam – Excellent location – show map
Located in Hanoi and with Hanoi Old City Gate reachable within a 7-minute walk, The West Hotel & Spa provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The property has room service, a 24-hour front desk and currency exchange for guests. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, some units at the hotel also provide guests with a city view. At The West Hotel & Spa all rooms are equipped with bed linen and towels. Breakfast is available every morning, and includes buffet, American and Asian options. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and St. Joseph Cathedral. The nearest airport is Noi Bai International, 15 miles from The West Hotel & Spa, and the property offers a paid airport shuttle service.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
Property practices
Categories:
See what guests loved the most:
- JJoshua
United States of America“My stay at West Hotel & Spa was excellent. The location is a two-minute walk from the lake, and the hotel and my room were very clean and nicely adorned. The staff was kind and attentive, and offered me an umbrella when it suddenly rained. In...” 
Nhatanh United States of America“The staff was the best part of our stay at the hotel. They were very attentive, especially Linh and Mike. Ngân and Huy were also very pleasant and helpful. The whole entire crew at the hotel took special care of us which I really appreciate...”- AAnna United States of America“A welcoming hotel, with lovely staff, and a great location. Everyone was very attentive and helpful, with a special shout-out to Mike. The rooms were nice and comfortable. Great value for your money!”
Hotel area info
Restaurants1 Restaurant On Site
- Restaurant #1
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbienceFamily-friendly • Traditional • Modern • Romantic
Amenities of The West Hotel & SpaGreat facilities! Review score, 8.9
- Free WiFi
- Airport shuttle
- Family rooms
- Spa
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Live music/PerformanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Snack bar
- Minibar
- Public transit ticketsAdditional charge
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- LaundryAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Heating
- Soundproof
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Lowered sink
- Raised toilet
- Wheelchair accessible
- Upper floors accessible by elevator
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty services
- MassageAdditional charge
- SpaAdditional charge
- English
- Spanish
- Vietnamese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
The West Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about The West Hotel & Spa
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Room options at The West Hotel & Spa include:
- Double
- Triple
- Suite
- Twin
- Family
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Check-in at The West Hotel & Spa is from 2:00 PM, and check-out is until 12:00 PM.
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The West Hotel & Spa has 1 restaurant:
- Restaurant #1
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The prices at The West Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at The West Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Vegetarian
- Vegan
- Asian
- American
- Buffet
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The West Hotel & Spa offers the following activities/services (charges may apply):
- Spa
- Massage
- Walking tours
- Tour or class about local culture
- Live music/Performance
- Bike tours
- Bicycle rental
- Cooking class
- Beauty services
- Facial treatments
- Waxing services
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
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The West Hotel & Spa is 2,300 feet from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
