Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#48 of 717 hotels in Dubai
Guests' ChoiceBased on 9828 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.3
Value for money
8.3
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Bikram
IndiaIn my opinion, there are no negatives. The wide variety of restaurants and activities within the hotel come together to create a complete and fulfilling experience.
My stay at Atlantis The Palm, Dubai, was nothing short of spectacular. From the moment I arrived, the grandeur of the resort was evident. The architecture is stunning, and the lobby's grandeur set the tone for an unforgettable experience. Due to the heat during the month of May, I had fever in the last day of the trip, and their management were kind to provide late check out at no extra cost
Stayed in May 2024
Reviewed: May 21, 2024
Alexis
AustraliaThe app wasn't as user friendly as I would have hoped for, but still somewhat useful.
The facilities were great, staff were exceptional, and our room was made up with so much care and wonderful little personal touches such as a glasses cleaning kit left beside my glasses and a fresh ice bucket by the fridge upon our return at the end of a long day. Very comfy beds.
Stayed in May 2024
Reviewed: May 20, 2024
Portia
PhilippinesNothing, I liked everything about Atlantis.
World class rooms, facilities and service. Superb and awesome attractions. Safe and well-maintained facilities. Convenient transportation options available for tourists. Accessible to Nakheel Mall for shopping needs via monorail. Special mention for the following employees who were very helpful during the stay: Noyon of housekeeping, Salma from the Lost Chambers Aquarium, Ryan the photographer and Christine Teffe the lifeguard from Aquaventure.
Stayed in May 2024
Reviewed: May 20, 2024
Sevildi
TurkeyFood, rooms, adventure park and pools
Stayed in May 2024
Reviewed: May 20, 2024
Amanda
United Kingdomna
fantastic, staff excellent , hotel amazing
Stayed in May 2024
Reviewed: May 20, 2024
Fotios
GreecePerfect Guestroom experience, Md balayet was very helpful, professional and polite and the rest stuff.
Stayed in May 2024
Reviewed: May 20, 2024
Maha
Saudi ArabiaThe delayed check in after 3 pm (the room was not ready) and the delayed luggage
The facilities included in the room rate
Stayed in May 2024
Reviewed: May 19, 2024
John
United KingdomThere was nothing not to like.
We had a a nice choice for breakfast at different locations in the hotel. We liked the friendliness of the staff even the security was very helpful.
Stayed in May 2024
Reviewed: May 19, 2024
Joseph
United KingdomFantastic staff, went above and beyond to make our stay so special. Everything was amazing.
Stayed in May 2024
Reviewed: May 19, 2024
Claire
AustraliaNothing
Everything you needed was there. We stayed with our 18month old and we didn’t have to leave the hotel.
Stayed in April 2024
Reviewed: May 19, 2024
Yulia
RussiaLines in Adventure and quite much to pay for family express passes
Best hotel for families with kids
Stayed in May 2024
Reviewed: May 18, 2024
Awara
IraqEverything were perfect
Stayed in May 2024
Reviewed: May 18, 2024
Ahmed
Saudi ArabiaThank you all
Every things were grate
Stayed in May 2024
Reviewed: May 18, 2024
Saud
OmanOne of the best resorts I stayed in. The whole stay was perfect. The staff are very friendly and helpful. Customer service is great. Hotel facilities are various.
Stayed in May 2024
Reviewed: May 18, 2024
Fadi
Israelkids club was not good for 3 years kids, it more oriented for 4+
everything is great
Stayed in May 2024
Reviewed: May 18, 2024
Hayk
ArmeniaTaxis sometimes refused to accept card payment. Not sure if the taxis belong to the hotel though.
The hotel overall, the staff, the room, the bathroom separately, THE BREAKFAST, the water-world. The restaurants, specifically Gordon Ramsey’s.
Stayed in May 2024
Reviewed: May 17, 2024
Paul
United Arab EmiratesIt was all round just a great hotel and very well managed.
Stayed in March 2024
Reviewed: May 17, 2024
Ali
QatarThe imperial beach club could use a little improvement with the menu and services .. it was very slow and they were very late with the orders to the point they almost forgot about what i ordered
They were above the expectations with the breakfast ( in room dining experience) it was elegantly served with care . And the spa facilities were out of this world .. spacious facilities and top notch clean . And the nobu restaurant staff and ambiance was well within the expectations of its reputation
Stayed in May 2024
Reviewed: May 17, 2024
Giuseppe
ItalyGreat facilities for kids and leisure
Stayed in May 2024
Reviewed: May 17, 2024
Marion
AustriaAquaventurePark/TorrentBeach: The lifeguard man (May 9th-12th, 2024) is NOT allowed and should NOT move MY PRIVATE bag! and NOT 1/2 hour BEFORE! closing time he should NOT take my towel away from UNDER my private!! bag and he is definitely NOT allowed to slide my shoes (infront of my eyes!) by the side with his feet and even additionally WITH the tube! on top of my shoes and so scratching them! And he should NOT tell and yelling at me very rude and disrespectful, that I can NOT use the shower now (for 5 seconds!), cause he WANTS to put the tubes there right now! Btw it's not the place for tubes - it's the shower spot for customers! He didn't say please or sorry or thank you - nothing! I told him to need a towel please now and need only 5 seconds please at the shower, but even then he didn't give me a new towel and indeed he sended me away at 6.05 pm! Park was closed at 6.30 pm!!
EVERYTHING WAS GREAT!
Stayed in May 2024
Reviewed: May 16, 2024
Fahad
Saudi ArabiaCrowded, kids club
Stayed in May 2024
Reviewed: May 16, 2024
Sharon
IrelandEverything
Stayed in May 2024
Reviewed: May 15, 2024
Xavier
SwitzerlandNothing
Everything, the shops, all the restaurants, the employees, the view, the food, the atmosphere, the art, the deco, the style. It is just wonderful.
Stayed in May 2024
Reviewed: May 15, 2024
Mariana
United Arab EmiratesWe love everything about Atlantis. The staff are exceptional, always friendly and always on hand to assist with anything. The rooms are beautiful and well laid out. Kids loved the buffet at Kaleidoscope, and the waterpark as always made for a memorable stay.
Stayed in May 2024
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