The only small problem was that the door of one of the room cupboards didn’t work properly

Receptionist Dana was veryvprofessional . Our room was upgraded

Stayed in December 2023

..I love everything

...authetic touch of UAE , the interiors, pool design, ambience. breakfast is sumptuous.

Stayed in December 2023

Very nice hotel but indian food was not there and it was really disappointing as being vegetarian it was not good experience with food.

Stayed in December 2023

The Hammam. The therapist Maddi did a very sub-standard job. Will not be ever doing a Hammam again nor will recommend it. This was no value for money. The soap was smelly, therapist was distracted & did a superficial job. Should hire better therapists.

The room & facilities

Stayed in December 2023

We did not like that they try to be a "beach club" We want an arabic vibe with arabic lounge music Same goes for the roof top bar. Why no arabic lounge music. This is why we come to Dubai We want more arabic food, we don't want a Greek restaurant. The spa is amazing but slightly overpriced.

We love the renovation The hotel has never been more beautiful Service was amazing from Check-in til pool boy The rooms The architecture The location The Pools The rooftop bar The Breakfast We loved the spa and its treatments The Zero-proof bar

Stayed in November 2023

Nothing

Every thing

Stayed in November 2023

Sometimes the pool music would get loud and V upbeat and clash wit the other two pool's music, we also felt that all three pools were quite close together so the adult pool would still have kids fairly closeby. Would be nice if the hotel offered beach style bags to borrow. I also didn't love the hotel pillows

Beautiful architecture and interior design, we had great food and service throughout our stay, the spa was lovely and the gym well equipped also. Breakfast was nice and plentiful and the Al hadheera experience surpassed expectations with entertainment and an amazing buffet spread

Stayed in December 2023

They had a lot of people and our room was not ready we had to wait in the lobby but nothing dramatic

Location is great, the design and facilities are exceptional. The staff is very nice and friendly.

Stayed in December 2023

All

Stayed in November 2023

All

Stayed in November 2023

Ceiling fan in room - unable to use due to whistling sound.

Design, comfort. Surprisingly good value for F&B.

Stayed in December 2023

The check-in was painful, the staff doesnt communicate internally properly and they were keeping doing same mistakes. The chair at the restaurant was dirty with juice and my skirt was affected. The staff is helpful but not at 5star hotel level.

Facilities are awesome food great, ambience exceptional. Shame there is no steam room, and staff is not speaking goid English

Stayed in December 2023

The refurbishment was much needed as the resort was starting to l feel very tired. We were all really impressed with the newly refurbished resort . The rooms are gorgeous & the new F& B offerings impressive. A great success , we’ll definitely be back soon

Stayed in December 2023

This was our second stay at the property, stay were very friendly especially, Rajkumar, Anto, Anthony, Mohammed (for Sheesha) . Overall an excellent stay as always !

Stayed in December 2023

This was a very special occasion as I had decided to propose to my girlfriend at this place. Im so delighted and grateful for the great care and dedication Mr Sayed put into an unforgettable proposal night! My fianceé and I had the best night of our life.

Stayed in December 2023

The pillows were a little too high and a little too hard

Everything,if you want to rest but have fun at the same time,this is the perfect resort!

Stayed in December 2023

Nothing

Excellent property.. much needed calm n serenity amongst the mesmerising desert.

Stayed in December 2023

Definitely a rare finds! Everything is perfect, from the kindness of the staff to the amazing breakfast or the sunset in the dessert.

Stayed in November 2023

comfortable and nice designed rooms in every particular detail exciting surroundings and territory kids club

Stayed in December 2023

Breakfast was average

Nice overall experience

Stayed in December 2023

It’s not in total isolation and the desert view was not a desert view, it was a view on the playground.

The hotel is stunning, nice restaurant, nice sunset, the outdoor playground is perfect for the kids and they also have an indoor play area. The breakfast is amazing and we had a very nice time at the restaurant on the rooftop (forgot the name) too.

Stayed in December 2023

The spa gets booked up very quickly

Stunning architecture & interiors, very clean & great food

Stayed in October 2023

Absolutely Nothing!

What's there NOT to like...its like staying in a fairytale...Perfect for a weekend getaway with your loved one. Romantic, classy, and extremely luxurious. Staff know how to make you feel welcome and special

Stayed in December 2023

Everything was just perfect . From the room , the personal , the food ….

Stayed in December 2023

Everything was perfect

Absolute perfection from the moment you walk into the property. The resort has excelled with the friendliest staff, stunning rooms and the most relaxing pool and restaurants. We also tried the gym and mountain/sand bikes as well as camel riding and falcon show

Stayed in December 2023