Not Applicable

The room was good and the breakfast was too good

Stayed in January 2024

I didn’t like the location

It was clean and the team were amazing

Stayed in February 2024

Check in took quite some time but staff was very friendly. Asked for late check out which was granted but 2 minutes after I reached the room a very unfriendly lady called me and asked for check out before 12 while it was 11.15. She was very rood and this was a bitter aftertaste dispite I was granted check out by 3 pm by the front desk manager.

Breakfast was ok, staff overall was very friendls, food in the pub was ok, overall a good pakage and value for money. Location is very good and central

Stayed in February 2024

Location Breakfast Nice hotel

Stayed in February 2024

No view to Burdz Chalifa like in the picture!!

Stayed in February 2024

No facilities such as sauna and steam room

The room size The staff are amazing

Stayed in February 2024

Cant open windows and AC was freezing even after set temperature to 27 degrees

Close to metro station, pub in building, nice gym

Stayed in January 2024

The hotel I think was booked to capacity with most patrons opting for in-house breakfast, however the breakfast area was small and by 8:45-9am it was fully booked with people having to wait a while before seats became available. Breakfast itself was just okay, repetitive.

The location was good since it was only a 10-minute drive from WTC where I was heading to, every morning (but without the crazy crowds on SZR). Quiet location. Not the best view from my room but overall, comfortable.

Stayed in February 2024

The dinner buffet is a bit expensive with respect to the spread

Staff, Cleanliness

Stayed in February 2024

There is a construction site just in front of the hotel

Stayed in January 2024

Wifi connection was poor, room was small

Room was clean and organized

Stayed in February 2024

breakfast area a bit to small

room good. bed comfy, breakfast tasty but a bit crowded . gym very good.

Stayed in January 2024

It was cold in the room, no extra blanket

Stuff and cleaness

Stayed in February 2024

Very nice staff - receptionist who did check-in with us was very nice! :) We got amazing cookies and really nice surprise for my boyfriend's birthday.

Stayed in February 2024

A slightly run down room decoration

Nice karkade tea in the lobby

Stayed in January 2024

The room was not made up during the day while I was away, but as soon as I returned the guy offered to make it up. I asked him to do this in an hour as I was going to leave by that time, buy when I returned a few hours later, the room was still not made up

The breakfast was very good. I also liked the shower and the mattress.

Stayed in January 2024

The only downside is that it’s very hard to reach the front desk / operator on the phone. I wanted to order wake up call and called 4-5 times, nobody picked up. That’s ok since mine was such a minor request , I just wanted to make sure I wake up in time for my flight. I understand evenings were very busy during my stay , but maybe someone needs urgent help.

Overall a great hotel that I’ll gladly come back to, this is the second time I stayed here and I love it. Great location, staff is always very nice and friendly. We received a call during our stay , they were making sure we have everything we need and told us to dial 0 if we require any assistance. That was a really nice touch.

Stayed in February 2024

Staff! Had a shocking incident with the night duty reception staff, where the person shouted and was super rude to my 10 yr old niece who had called to check again for the sugar they had requested almost 40 mins back. The person shouted at her and told her not to keep calling (mind you this was the first reminder call after 40 min, and more importantly the sugar never arrived the whole night). Upon complaining the next day, the ops manager did meet me and apologized but for this to happen in a Hilton property was not expected. Even at breakfast, found some of the staff members looking totally flustered. A better trained staff would do this otherwise great property wonders.

Location was near the metro station. Has a couple of convenience stores and a restaurant right opposite. Rooms were well furnished.

Stayed in January 2024

Bathrooms

Location

Stayed in December 2023

Slippers were not included in the amenities and there were no places nearby to find them.

Cleaning Service was wonderful. And the location was the best for those who come here for their business trip.

Stayed in February 2024

The pool… definitely not the view from the photo. The shuttle, could be a great benefit for some but it is driving ones or 2 times a day only. AC in our room didn’t work, we were lucky to be in a time where it is not so hot so we could switch off for night. During the date it was freezing cold but we were mostly out of the hotel so not such a big problem as well.

Great staff, they can win for hotel even if nothing else is special. From check in to check out very kind and helpful. Hotel location is not ideas but metro station is right next to it, so it is very convenient to get to modern city as well as old city. Reach breakfast, something for everybody’s taste.

Stayed in January 2024

Pictures looked better online

It was overall okay. But the hotel was a bit overpriced for the location and value

Stayed in January 2024

The rooms has no windows that can be open for fresh air

Bads

Stayed in January 2024

the internet was weak, impossible to make video whatsapp calls.

The hotel is conveniently located , close to metro station Al Jadaf. Supermarkets and restaurants are just opposite and opened all night long. Wide choice of food for breakfast. Clean rooms and comfy beds.

Stayed in January 2024

Not enough sunbeds by pool .

Near metro station. Good food. Nice staff. So comfortable bed.

Stayed in January 2024