Reviews of Flora Al Barsha Hotel At The Mall This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Near Mall of the Emirates, Al Barsha, 8088 , Al Barsha, Dubai, United Arab Emirates
#262 of 717 hotels in Dubai
Guests' ChoiceReview Score
Based on 5043 hotel reviews
8.3Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.0
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Facilities
8.3
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Staff
8.6
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Value for money
8.3
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Free WiFi
8.5
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Reviewed: May 16, 2024
David
Australia4 Reviews8.0“Very helpful staff and good value for money.”- • Leisure trip
- • Couple
- • Classic King/ Twin Room - Complimentary Transfer To Beach
- • Stayed 3 nights
- • Submitted from a mobile device
We stayed for 3 nights and our room was not serviced during that time.
The breakfast menu was very good. The staff in the restaurant were very professional, polite, attentive and friendly.
Stayed in May 2024
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Reviewed: May 15, 2024
Douglas
United States of America153 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 3 nights
- • Submitted from a mobile device
Had difficulty communicating with restaurant staff. Was told i could only eat buffet for breakfast and any other items on the menu had to be eaten in room. So why was it on the menu?
Modern Large rooms
Stayed in May 2024
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Reviewed: May 14, 2024
Mohamed
Egypt7 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Family with young children
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 5 nights
- • Submitted from a mobile device
Every thing was nice Will come back surely
Stayed in May 2024
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Reviewed: May 13, 2024
Nida
Pakistan5 Reviews1 helpful vote9.0“Excellent hotel, walking distance from Mall of Emirates and Metro.”- • Leisure trip
- • Couple
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 8 nights
This was such a small issue in what was otherwise such an amazing stay, that I'm picking at straws, but the area right in front of the elevators in the lobby always smelt musty. We assumed it was because of the salon right next to that area but not sure.
We were in town for a week and were working during the week (remotely) so we needed to stay somewhere easily accessible and close to shops/cafes. This was the perfect hotel for that. The internet at the hotel was good enough to work on, and they had a working station in the room too but it was also less than 2 min walk to the Mall of Emirates so we could easily go out in the evening for a movie or dinner. The rooms were spacious, the staff was extremely friendly and always happy to help!
Stayed in May 2024
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Reviewed: May 12, 2024
Emmanual
India18 Reviews2 helpful votes9.0“Great place to stay in”- • Leisure trip
- • Family with young children
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 1 night
- • Submitted from a mobile device
The charge for an extra cot could be avoided..
The place, people, would like to mention Maria the staff makes it feel like home , it was our second visit and this time we don’t think twice to step back in to Flora. Great place , lovely people, food is not very expensive and very decent.
Stayed in May 2024
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Reviewed: May 12, 2024
Elena
United Kingdom115 Reviews3 helpful votes9.0“Great location”- • Leisure trip
- • Group
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 2 nights
- • Submitted from a mobile device
the coffee in the hotel lobby better go to the mall to have a decent coffee
Location - the hotel is near metro, shops and restaurants Big rooms, very clean and comfortable
Stayed in March 2024
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Reviewed: May 11, 2024
Khan
Pakistan1 review9.0“It was excellent”- • Business trip
- • Solo traveler
- • Classic King/ Twin Room - Complimentary Transfer To Beach
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast - more dishes can be added.
Location was perfectly good. Front office staff was very courteous especilly Mariya was very helpful and efficient.
Stayed in May 2024
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Reviewed: May 9, 2024
Giuseppe
Australia3 Reviews7.0Good- • Leisure trip
- • Couple
- • Classic King/ Twin Room - Complimentary Transfer To Beach
- • Stayed 3 nights
- • Submitted from a mobile device
No PowerPoints in the bathroom and difficult to keep water from splashing out when having a shower. The basin plug was also not working. Entrance parking was sometimes congested (no off street entrance.)
Good value
Stayed in May 2024
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Reviewed: May 8, 2024
Bradley
South Africa5 Reviews9.0“Value for Money”- • Leisure trip
- • Couple
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 7 nights
- • Submitted from a mobile device
None
Flora Al Barsha is definitely value for money,the rooms are big and comfortable,lovely spacious bathrooms.The staff is exceptionally friendly and helpful,the reception assisted with early check-in which was exactly what we needed after a long flight. The restaurant staff always has smiles on their faces and the service was excellent. I will definitely stay at Flora again. The location is perfect. Just 5mins from Mall of Emirates FYI make sure to use the Kempinksi hotel entrance the escalators leads directly into the mall. About 10mins walk to the metro which will take you to all the main attractions.
Stayed in May 2024
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Reviewed: May 7, 2024
Khaled
Egypt22 Reviews3 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 2 nights
Would be nice to add water spray for toilets
The Hotel was nice, and the staff was really friendly, appreciated their flexibility as I went during Ramadan, and they agreed to change Breakfast to Sohour.
Stayed in April 2024
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Reviewed: May 6, 2024
Rob
Netherlands38 Reviews12 helpful votes9.0“Pleasant stay”- • Leisure trip
- • Family with young children
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 4 nights
- • Submitted from a mobile device
Cleaning of the rooms is a bit random (if and when). Towels were taken away, but no new towels were provided. But after a call with housekeeping, everything was immediately sorted out.
We had 2 large rooms. Hotel is next to Emirates mall and its connecting metro station. In front of the mall is as well a bus station. Breakfast variety is excellent and continuously refilled. Around the hotel are quite some restaurants. Personnel is friendly and helpful.
Stayed in May 2024
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Reviewed: May 5, 2024
Alex
Canada18 Reviews8.0“The location is the centre of Dubai but no pleasure are for walking”- • Leisure trip
- • Family with young children
- • Premiere Connecting Room
- • Stayed 7 nights
The swimming pool was not my expectation and breakfast was the same for every day, and was lined up for coffee and tea
The bedroom and lobby was cleaned, breakfast was good.
Stayed in May 2024
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Reviewed: May 4, 2024
Dinshaw
Kuwait3 Reviews9.0“A good and comfortable stay with the staff being very polite and helpful ensure the same.”- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 4 nights
I have a suggestion from the hygene perspective, which is followed by high standard hotels. It is necessary that while doing the room cleaning, there should be 2 separate trolleys with 3 different persons handling these trolleys for different cleaning jobs, such as, the first trolley should be for cleaning purposes with one person removing the towels, bedsheets etc. and doing the dusting and the other person handling only the floor cleaning and bathroom & toilet cleaning functions. After this, the 3rd person handling another trolley with the clean laundered items and toileterries should be the one handling all the clean stuff such as doing the beddings, wasing crockeries, the glasses in the bathroom, etc.
Stayed in May 2024
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Reviewed: May 4, 2024
Syed
Pakistan4 Reviews8.0“Excellent service”- • Business trip
- • Travelers with friends
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 1 night
- • Submitted from a mobile device
nothing i can think of
It was my 3rd visit and was happy to see the standard still maintained, happy to see Muzamil he is a very good host.
Stayed in April 2024
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Reviewed: May 2, 2024
Ebrahim
Botswana18 Reviews5 helpful votes9.0“It’s comfortable , has easy access with value for money”- • Leisure trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 6 nights
- • Submitted from a mobile device
Breakfast was very limited, especially on the fruits , cereals
The location , nearby the mall & metro
Stayed in April 2024
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Reviewed: May 1, 2024
Sameh
Egypt15 Reviews5 helpful votes8.0“Comfortable and very suitable for short stay and very good value for money”- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 1 night
breakfast
Spacious very clean room - Perfect location - Basic / Mediocar breakfast
Stayed in March 2024
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Reviewed: April 24, 2024
Riyas
Singapore40 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 3 nights
- • Submitted from a mobile device
Location and direction of the room, which was towards the water ponding issue. There was a constant water pump running 24/7. Very noisy. When checked earlier, the response from the hotel was that there are no issues, but actually the area in the vicinity was still not yet cleared of water
Room and the staff
Stayed in April 2024
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Reviewed: April 22, 2024
Samir
Austria3 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 2 nights
A bit expensive
Stayed in April 2024
-
Reviewed: April 22, 2024
Khin
Myanmar2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Suite
- • Stayed 13 nights
Dining and breakfast service
Housekeeping to do detail
Stayed in April 2024
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Reviewed: April 21, 2024
Ashraf
Saudi Arabia15 Reviews9.0“Location near Dubai mall and metro”- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 4 nights
- • Submitted from a mobile device
Nil
Clean location
Stayed in February 2024
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Reviewed: April 19, 2024
Banoo
Kuwait9 Reviews1 helpful vote7.0Good- • Business trip
- • Solo traveler
- • Classic King/ Twin Room - Complimentary Transfer To Beach
- • Stayed 2 nights
- • Submitted from a mobile device
No airport transfer
Close to mall of emirates
Stayed in April 2024
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Reviewed: April 19, 2024
Merrilyn
Zimbabwe11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Premiere Connecting Room
- • Stayed 6 nights
- • Submitted from a mobile device
It has a funny smell
My room was cute
Stayed in March 2024
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Reviewed: April 19, 2024
Viken
United Arab Emirates29 Reviews5 helpful votes8.0“You take what you pay”- • Business trip
- • Solo traveler
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 1 night
Poor Cleanliness
You take what you pay
Stayed in April 2024
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Reviewed: April 16, 2024
Farzana_h
Saudi Arabia27 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double/ Twin Room - Complimentary Transfer To Beach
- • Stayed 2 nights
There was a 200AED deposit fee that was asked from me - I was not informed about this, nor is it stated on booking.com. I used my card to pay this fee, and I was told the refund could not be given back in CASH . Therefore it is important to note, if paid by card, the refund will be returned by card. If paid by CASH, it will be refunded in the form of CCASH
I was surprised at how big the rooms were. There was enough space for my husband and I not to feel like we are in a small space. The bathroom was huge, with a tub and shower. The bedding was clean. We had views of the Burj AL Arab. Fantastic location across from the Mall of Emirates
Stayed in April 2024
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