Banyas Street, Dubai, United Arab Emirates
#29 of 710 hotels in Dubai
Guests' ChoiceBased on 2903 hotel reviews
9.2Cleanliness
9.4
Comfort
9.5
Location
8.9
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
9.1
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End of dialog contentReviewed: 5 May 2024
Said
OmanEverything perfect
It was wonderful stay nice staff, Nathalie , Christen, Joey and all bellboys were very helpful.I recommend this hotel.See you next visit 😌
Stayed in May 2024
Reviewed: 4 May 2024
Abdulkarim
Saudi ArabiaI recomended the hotel
It was a good stay .Very good staff the hotel very nice.Nathalie ,Jovi,Aysha was very good customer service they helped me in everything.also belboys was very assist thank you.
Stayed in May 2024
Reviewed: 3 May 2024
Abdullah
Saudi ArabiaTha Hotel restaurant
All the staff was perfect especially Nathalie
Stayed in May 2024
Reviewed: 3 May 2024
Ahmed
Saudi ArabiaVery good
Nathalie , Aysha was perfect
Stayed in May 2024
Reviewed: 3 May 2024
Abdelatif
United KingdomNathalie was good
Wonderful stay all the team was perfect especially Nathalie ,and all the staff in the reception .Faith,Jovy,Aysha,kristina,Christine 👏
Stayed in May 2024
Reviewed: 2 May 2024
Julie
United KingdomNathalie was perfect at all.
Nathalie was very amazing and she helped us too much .Everything was perfect ,I like the coffee and food in the restaurant .We will come back to see Nathalie and to enjoy our stay🥰❤️
Stayed in May 2024
Reviewed: 1 May 2024
Leonie
AustraliaDelicious breakfast. Convenient location. Short stay.
Stayed in April 2024
Reviewed: 30 April 2024
Faisle
Pakistanno care restaurant if you are late for breakfast
hospatality
Stayed in April 2024
Reviewed: 29 April 2024
Neno_farneno
Saudi ArabiaThe bed mattress needs to be upgraded to a more comfortable option, since this hotel is graded as a five-star hotel. Also, I didn't like the mid day call from the reception asking, a not well justified questions that seem to be aimless. They just disrupted my sleep and I woke up groggy and lightheaded. Also, the hotel should either trust their customers of being sincere about their promise to pay or just request for a block amount from the credit card, instead of calling to either come to the front desk to pay or calling again to ask for someone with the money machine to come and finalize the payment. This also distrusted my sleep routine and left me groggy with a clouded mind. If not for these, I would have given the 10 as I did in the previous visit.
This is the best hotel to feel the true autehentic vibes of the city of Dubai. The location is well served with all your needs within walking distance. The view is true and magnificent, with so many details on the horizon, unlike the concrete jungle at Shaikh Zayed road. This hotel is family friendly, were the overall experience and scenery within the hotel are modest. As well no alcohol is to be found in the fridge, which is a huge plus
Stayed in April 2024
Reviewed: 29 April 2024
Esmaeil
United Arab EmiratesNothing to be mentioned
Staff were very helpful, especially Kristina and Su. Breakfast was up to the expectations. Location of the hotel is excellent.
Stayed in April 2024
Reviewed: 28 April 2024
Jan
Czech RepublicAmazing view, very helpful staff Aicha, we recommend the hotel!
Stayed in April 2024
Reviewed: 28 April 2024
Shaimaa
KuwaitTransport doesn't pass by the hotel. You need to request in advance and staff will cooperate with that. Anyways, it shouldn't take more than 10 minutes. I wish they change the red carpet at the lobby, so irritating and doesn't match the decoration. The beauty salon in the hotel only has male staff so I couldn't manage to do my hair in the hotel. I booked nonrefundable by booking.com and when we had death in the family, they never cooperated at all regarding refund but after negotiation with booking.com they accepted to change dates of stay.
Staff specially Asians. SUJIT is so cooperatiove, professional and friendly. Comfort. Safety. View. Welcoming drink! So delicious. Breakfast. Facilities. Room. All in all, real 5 stars experience.
Stayed in April 2024
Reviewed: 28 April 2024
Torolv
NorwayNothing
Everything!
Stayed in April 2024
Reviewed: 26 April 2024
Al-hassan
FranceStaff were helpful and kind
Stayed in April 2024
Reviewed: 26 April 2024
Waseem
United KingdomStaff were exceptional, coconut drink offered was very nice and the room was convenient.
The staff, especially Aicha, were exceptional and offered us drinks at reception and an extended check-out time which was really helpful as I had a couple of critical calls. All the staff were really pleasant and very helpful which is rare to find.
Stayed in April 2024
Reviewed: 26 April 2024
Emilia
RomaniaOur stay was absolutely wonderful, everything from the excellent conditions, to the very nice and hospitable staff (especially Aicha at the reception), and the simply delicious food was perfect. The maximum rating we can give is 10 stars, but if possible we would give even more. One of, if not the best hotel we have ever stayed at! We would happily come back. Chokran.
Stayed in April 2024
Reviewed: 26 April 2024
Nilo
PhilippinesI have to go home and leave the great team at the hotel
My stay in Golden Sands Dubai Creek was very good and comfortable.. Because the hotel staff was very attentive, cheerful, helpful and understanding of my needs and requests, the week went quite fast, like I was just at home with family. Special mention and thanks to the front desk team, Kristina, Jovy, Christine, Su, Aicha, Maureen, Khalif and the restaurant staff, the swimming pool attendants, and the room cleaners. Many many thanks to all of you for your warm care. Looking forward to staying there at Golden Sands Dubai Creek again soon.
Stayed in April 2024
Reviewed: 26 April 2024
Mohamed
MalaysiaNothing
Most underrated hotel, always come back here Aicha su is very friendly too ! The best
Stayed in April 2024
Reviewed: 25 April 2024
Mazin
OmanWide rooms
No alcohol
Stayed in April 2024
Reviewed: 24 April 2024
Genevieve
AustraliaWe loved it had a coffee pod machine,although disappointed that this only came with two pods.
The room we had was on a higher floor looking over the Creek /river with exceptionally comfy bed and pillows.
Stayed in April 2024
Reviewed: 24 April 2024
Sultan
OmanThe swimming pool and breakfast Su and Aicha, arien, jovy, manoj, rubel and Christine are friendly
Stayed in April 2024
Reviewed: 24 April 2024
Alharbi
Saudi Arabiathe employees of the hotel are very cooperative especially miss christine, amazing!
Stayed in April 2024
Reviewed: 24 April 2024
Claire
United KingdomThe staff were lovely and the hotel is beautiful!!
Stayed in April 2024
Reviewed: 23 April 2024
Mohammad
Saudi ArabiaShower below expectations. The facilities not promoting for 5 starts hotel Breakfast below expectations
Nice Staff Clean room
Stayed in April 2024
Reviewed: 23 April 2024
Omar
PakistanIt is good value for money, the staff was very helpful and friendly
Stayed in April 2024
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