Reviews of Grosvenor House, a Luxury Collection Hotel, Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Al Emreef Street, Dubai Marina, Dubai, United Arab Emirates
#12 of 717 hotels in Dubai
Guests' ChoiceReview Score
Based on 880 hotel reviews
9.4Score breakdown
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Cleanliness
9.7
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Comfort
9.7
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Location
9.3
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Facilities
9.5
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Staff
9.7
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Value for money
8.8
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Free WiFi
8.7
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Reviewed: October 24, 2023
Abdulwahab
Saudi Arabia72 Reviews15 helpful votes10“A Luxury Stay ..”- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
This is a 10 Stars Hotel not just 5, It’s huge and literally a Luxury Hotel. There is no word would describe the service unbelievably amazing. The smell of this hotel in every place inside it including the room is got is amazing. The bed is so so so so comfortable i would rate the quality 10/10. The room decoration is wonderful. The room service dinning in services is amazing and the waiters are so respectful that one day i forgot to remove the DND and ordered some food they did not knock the door or ring the bell, they called me and informed me that the guy is in front of my door waiting for me to take the food, RESPECT. The amenities in the room are high quality and has a nice smell i really liked the Mambo Tree Toothbrush.. The concierge 10/10 The valet parking: I never waited at the door they just come right at you to take it immediately.. Professional There is a supermarket in the lobby. Nearby shops and supermarkets, Al-Marsa and Marina is just nearby and you can go from the door of the hotel within steps you can enjoy the view of It, i really enjoyed it. JBR within mins you’ll be there.. I came as a Honeymooner and once i informed them they upgraded my room to an apartment thank you for the two girls who were in the reception at night shift they were so nice with us and assured that special arrangements will be done to my room with a special cake which was very tasty and the flowers was a nice gesture. A special thanks for Mr. Griffin and Mr. Sam this hotel is lucky to have them really.. Thank you so much and thanks to the management you made my stay amazing. Regards,
Stayed in October 2023
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Reviewed: October 22, 2023
Abdul
Oman21 Reviews5 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
Everything especially lobby atmosphere and smell. Shuttle to beach
Stayed in October 2023
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Reviewed: October 20, 2023
Saad
Pakistan17 Reviews4 helpful votes10“Great rooms, staff, one of the best customer service in Dubai.”- • Leisure trip
- • Family with young children
- • Deluxe Room With Complimentary Resort Beach & Pool Access, Guest room, 2 Twins
- • Stayed 8 nights
Great room, very good staff.
Stayed in July 2023
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Reviewed: October 17, 2023
Robert
Poland143 Reviews23 helpful votes10“My favourite hotel in Dubai Marina.”- • Business trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
I always like to come back to this hotel. Perfect location. Big rooms with all you need for comfortable stay. Extra clean. Good and taking care service. Amaixing choice for breakfast.
Stayed in October 2023
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Reviewed: October 16, 2023
Danielle
United Kingdom23 Reviews8 helpful votes10“We managed to see several hotels whilst we were away, but this one will take some beating”- • Leisure trip
- • Couple
- • Premier Junior Suite, Executive Lounge Access, Afternoon Tea & Happy Hour, Complimentary Resort Beach & Pool Access, Airport Transfer from Dubai Airport,1 King
- • Stayed 6 nights
- • Submitted from a mobile device
I think the only downside was the Pool area, especially with a great deal of works happening in the surrounding towers. I appreciate there is the alternative hotel to use, but sometimes you just like to stay where you are
Absolutely everything if we are ever to return to Dubai, which we very much hope this will be the hotel we stay.  The location is ideal. We stayed in the second tower which was definitely the better of the two if I had to choose concierge staff were absolutely amazing you could not for the service every bar restaurant we managed to try was superb the Buddha Bar city social..
Stayed in September 2023
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Reviewed: October 16, 2023
Funda
Netherlands1 review10Exceptional- • Business trip
- • Family with young children
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 5 nights
- • Submitted from a mobile device
Bed maybe a bit too soft for my taste but I like very hard beds so other people will probably be fine
High quality hotel
Stayed in October 2023
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Reviewed: October 9, 2023
Abdulaziz
Saudi Arabia3 Reviews10“Become my favourite hotel in Dubai”- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, every thing was perfect Maybe the price a little bit high but you get what you pay for
Best experience ever in a hotel
Stayed in August 2023
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Reviewed: October 8, 2023
Kenneth
Monaco20 Reviews1 helpful vote10“Excellent as ever......my favourite hotel in Dubai.”- • Business trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
Stayed there many times over more than 10 years and the superb standards have not changed. Excellent restaurants, great location if you are in that end of Dubai.
Stayed in July 2023
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Reviewed: October 7, 2023
Aysha
United Kingdom4 Reviews10- • Leisure trip
- • Group
- • Deluxe Room With Complimentary Resort Beach & Pool Access, Guest room, 2 Twins
- • Stayed 2 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: September 30, 2023
Abdullah
Saudi Arabia23 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
No toothbrush and toothpaste
Everything
Stayed in September 2023
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Reviewed: September 30, 2023
Reema
India10 Reviews10“Will def stay again”- • Business trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
Room service menu is limited . Everything else was lovely
Service and cleanliness was exceptional
Stayed in September 2023
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Reviewed: September 29, 2023
Claire
Ireland2 Reviews10“Amazing!”- • Leisure trip
- • Family with young children
- • Deluxe Room With Complimentary Resort Beach & Pool Access, Guest room, 2 Twins
- • Stayed 4 nights
- • Submitted from a mobile device
I was so blown away with the service, the cleanliness and how prompt the cleaning was. It felt like everytime I left the room I came back to fresh everything ! Maryiah booked me in, saw that I was pregnant and upgraded our room! She was sooo friendly and helpful, I've never met someone in a hotel like her. Thank you for everything!
Stayed in September 2023
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Reviewed: September 21, 2023
Elaine
United Kingdom2 Reviews10“wonderful stay.”- • Leisure trip
- • Couple
- • Premier Room, Guest room, Executive Lounge Access, Afternoon Tea & Happy Hour, Complimentary Resort Beach & Pool Access, Airport Transfer from Dubai Airport, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
great location. Beach access excellent - hotel is sophisticated and has best of both worlds with sister beach resort executive lounge service - exceptional.
Stayed in September 2023
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Reviewed: September 14, 2023
Dr
Egypt52 Reviews9 helpful votes9.0“Great stay , wonderful staff and very comfy rooms .”- • Leisure trip
- • Family with young children
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Nothing main , All great , very happy with the short stay , elevators though could be confusing between the hotel rooms and residences .
Spacious rooms , wondeful bathrooms and aminities , loved the swimming pool , and the fact you can access the facilities and kids club in their sister Meridian hotel. Great breakfast , fresh and nice selection , GREAT staff ,very kind and attentive . Great kids club in Meridian , shuttle bus service .
Stayed in August 2023
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Reviewed: September 6, 2023
Evelyn
United States of America9 Reviews10“Felt very well taken care of.”- • Leisure trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
Absolutely nothing!
The staff is incredibly friendly helpful & had a really nice & pleasant attitude! The location is perfect for restaurants & the ambience is luxurious! Enjoyed my stay immensely.
Stayed in September 2023
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Reviewed: August 26, 2023
Ari
Australia1 review10Exceptional- • Leisure trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 5 nights
- • Submitted from a mobile device
Executive lounge; breakfast, snacks, drinks. The gym and facilities / very good. Beds in suite were fantastic
Stayed in August 2023
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Reviewed: August 26, 2023
Younes
United Arab Emirates11 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Reception was amazing. Room service as well. Room was relaxing and quiet. Staff at Hotel were all nice to ensure that our experience is great.
Stayed in August 2023
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Reviewed: August 24, 2023
Andrew
Qatar11 Reviews2 helpful votes10“Fantastic hotel with great staff. I very much enjoyed my stay.”- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing- it was fantastic
The staff are very attentive.
Stayed in August 2023
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Reviewed: August 21, 2023
Aqeel
Iraq9 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Family with young children
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
NOT TESTED
Stayed in August 2023
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Reviewed: August 15, 2023
Bernhard
Austria30 Reviews3 helpful votes10“A venue that that takes off the stress load.”- • Business trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
That question is N/A.
Easy to find, great location, the facility is exceptional, and the staff very courteous. Furthermore the rooms are very comfortable, clean, and provide lots of amenities.
Stayed in August 2023
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Reviewed: August 13, 2023
Euan
Singapore32 Reviews7 helpful votes8.0“Excellent hotel”- • Leisure trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 4 nights
- • Submitted from a mobile device
No complaints
Excellent breakfast and dining options.
Stayed in July 2023
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Reviewed: August 12, 2023
Nicholas
Kenya27 Reviews1 helpful vote10“We had a lovely time and didn't want to leave”- • Leisure trip
- • Family with young children
- • Deluxe Room With Complimentary Resort Beach & Pool Access, Guest room, 2 Twins
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing
The service was the best I have experienced.
Stayed in August 2023
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Reviewed: August 6, 2023
Akhil
India20 Reviews6 helpful votes10Exceptional- • Business trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
everything was superb, breakfast , early check inn and hotel staff so kind .
Stayed in July 2023
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Reviewed: August 2, 2023
Omnia
Morocco1 review10“Thank you all and Thanks Sheikh Ahmed bin Sadie Al maktoum for this beautiful luxury place”- • Leisure trip
- • Solo traveler
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
All is good
I like everything
Stayed in August 2023
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Reviewed: July 27, 2023
Richard8351
United Kingdom43 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room, With Complimentary Resort Beach & Pool Access, Guest room, 1 King
- • Stayed 5 nights
- • Submitted from a mobile device
Having to leave...
Location..rooms were amazing..Good upgrade..fantastic choice of bars and restaurants
Stayed in May 2023
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