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  5. Reviews of IntercityHotel Dubai Jaddaf Waterfront

Reviews of IntercityHotel Dubai Jaddaf Waterfront This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Al Jaddaf Waterfront, Bur Dubai, Dubai, United Arab Emirates

#348 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 2831 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 - 25

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are not soundproof. You can really hear the noise from the hallway. Breakfast is okay, not that much of a variety.

    It’s very affordable price, including breakfast. Interior design of the room is good. Nice nearby attractions. There is a canal beside the hotel where you can walk around.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    Parking and no Valet parking service Breakfast finish at 10.30. To much early a No hair dreyer

    Location Staff Room was on size

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Convenient and Relaxing Stay while on remote work.
    • Leisure trip
    • Group
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 3 nights

    The partition between the shower area and the Toilet was not enough to keep the water from splashing on the floor on the toilet and sink area.. Bath towels were a bit worn down and tattered on the hem. They were clean but just worn down, not fluffy.

    Excellent location super convenient. Close to a Metro Station Al Jaddaf. Hotel provides complimentary shuttle to Festival City Mall. Short taxi ride from the airport. Nice and friendly staff, shout out to Julie at Front Desk and Rain at the Breakfast restaurant. Super comfortable bed, perfect cool room temperature. Also loved the ambient sounds you can play on the TV radio. I love that the bathroom had a rain shower head.

    Stayed in April 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Superior Twin Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    deleted my booking *credit card no working* then when i arrived ad the hotel i head to pay i higher price i was not verry happy but it was to late to argument then i decided to to pay and to go to sleep but this was the last time after more the 10 stays only in the last 2 month

    clean

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 8 nights
    • Submitted from a mobile device

    They need to hire more people to the restaurant; in the peak hours there are not enough waiters to clean tables in time, and you need to move dishes yourself if you want to sit; also would be good if they had more European sockets(there's only one per room)or at least adaptors to rent

    Friendly personnel, very comfortable bed, cozy rooms, good breakfast, swimming pool and gym on top

    Stayed in May 2024

  • Reviewed: May 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Cleaniliness

    Stayed in April 2024

  • Reviewed: May 7, 2024

    9.0
    Great place to stay for a vacation in Dubai!
    • Leisure trip
    • Couple
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 9 nights
    • Submitted from a mobile device

    Constant sewage smell in the bathroom, only during the night. Pipes need a maintenance check.

    Great facilities, location and breakfast!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Room Canal View King (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 2 nights

    A bit far from the centre, but close to metro station

    Friendly staff, tasty breakfast, good value for money

    Stayed in April 2024

  • Reviewed: May 5, 2024

    7.0
    Good Spot in Waterfront Jaddaf
    • Leisure trip
    • Family with young children
    • Superior Twin Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 2 nights

    The staff did not clean the room for one day, the shuttle bus did not come for one day, and the elevator was smelly once. The water around the hotel looks nice, but walking around is not as lovely, and the area is not that walkable. The water kettle has a problem and it just burns

    The views. The AC cools the room quickly. The staff is friendly. The room size is good. The shower water flow is great. The vibes in the lobby are good. Jameel Arts Centre is a nice spot in the neigbourhood

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Great Value for money, AMAZING location!
    • Business trip
    • Solo traveler
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom shower glass partition wasnt enough to creat a barrier between the shower and the toilet area of the bathroom so at least half the are of the sink is wet and puddled. The towels are pretty worn out and tattered, they were clean but looks very old. Not a big deal but the room did not have an ironing board and hair dryer, it's by request from housekeeping. You can keep it in the room as long as you need it.

    The location was super convenient, walking distance to a metro station, short taxi ride to the airport, Dubai Festival Centre, Dubai Mall, Dubai Frame, and the City Centre. There is also a complimentary shuttle to Dubai Festival Centre mall. The room was clean, did not smell and had basic ammenities. It was very comfortable, had nice comfortable bed, AC in the room was perfect and had the right temperature. I loved the ambient sounds you can play on the room tv while you sleep, this is such a unique feature of the room that I've never experienced in other hotels in Dubai. Love that the bathroom had a rain shower head. Great swimming pool fascility The staff are very helpful and amazing. Julie is absolutely exeptional Front Desk agent. She accommodated my request for a room on a queit floor that I could be comfortable in. I have trouble sleeping and I really appreciated this after a 12 hour shift at work during the weekend after the weather disruption. Rain from the breakfast restaurant is also worth mentioning for his stellar personality and excellent service. Buffet Breakfast was good, lots of options to choose from and the options are different every other day. They served great coffee, a variety of bread and pastries, juices, fruits. There's also options for arabic breakfast.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good place to stay but it will a long time to do check in
    • Business trip
    • Solo traveler
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    They should have more staffs in reception and in restaurants, no response if we try to call the operator or house keeping , very limited items for breakfast and no staff to clean the tables or wash the used cups or plates. Their glasses and cups are not washed properly.

    Location is good, closer to metro, room is clean,

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 9 nights
    • Submitted from a mobile device

    The housekeeping specially Emran was so good and kind , liked the room even its small but still good.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is decent and staff are accomodating.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    9.0
    Very Good Stay
    • Family with young children
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    So far None

    1. The Receptionist staff's are approachable 2. Room are very clean 3. Bed is comfortable

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Great
    • Leisure trip
    • Solo traveler
    • Superior Room Canal View King (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night

    I was lucky that my neighbors were not noisy at all, but if you a light sleeper you will struggle to sleep at nigh as you could hear everything you could imagine, even the sounds of cars passing the bridge. Also, they need to update the hotel information on Tajj App, as it was mentioned there that you can check out at 4:00 PM, but when I was about to leave they told me that they don't do that anymore.

    It's a small and simple hotel, the room was clean. They also provide a free shuttle bus to Dubai Festival City Mall which is helpful. Even the breakfast was very simple but it was quite fulfilling. Staff are friendly but don't expect them to pick up your luggage as it is a 3-star hotel and this service will not be provided.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Twin Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 3 nights

    Regarding sohor in Ramdan it was very poor and empty

    .

    Stayed in March 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room Canal View King (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 3 nights

    Poor breakfast comparing with any intercity hotel I stayed in,I found out that they charge my debit card one extra night

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Room Canal View King (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 2 nights
    • Submitted from a mobile device

    It enough room on the roof garden. Small pool.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 3 nights
    • Submitted from a mobile device

    Service was not good

    Location was good. Not much choice in breakfast

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Nice and simple hotel
    • Leisure trip
    • Couple
    • Superior Room Canal View King (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like wall- window between bathroom and room, can see light when u sleep.

    Was good hotel, clean and comfortable. Staff was very helpful, breakfast was good but little choice, and small place for that much people, can't move easy.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    The behaviour from the staffs was made us disappointed.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Premium Room - Canal View (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 2 nights
    • Submitted from a mobile device

    Looks lavish for a low cost

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    Overall stay was very good and food was excellent. Staff were friendly. The location is excellent. Near to all.
    • Leisure trip
    • Family with young children
    • Superior King Room (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    The crib given to us was uncomfortable to use due to its discoloration. We wiped using baby wipes just to make sure as my infant will use it. Also I hope you will strictly prohibit smoking or vaping in the lift; I have a strong smell so I can easily smell the cigar in the lift. For the sake of others with baby and elders or health condition.

    The property is excellent to its location and food.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Excellent and we enjoyed especially in swimming pool
    • Leisure trip
    • Family with young children
    • Superior Room Canal View Twin (Includes 15% Off F&B and Shuttle Service to Festival City Mall)
    • Stayed 1 night
    • Submitted from a mobile device

    It clean and accessible. Breakfast are amazing

    Stayed in April 2024

Showing 1 - 25

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