Room and view was excellent. Breakfast has everything you need. Pool area is beautiful, and there is a nice kids water area and kids club.

Stayed in February 2024

Very good

Stayed in January 2024

A 30-40 minute taxt to the “tow

One of our favourite hotels on the palm. Very relaxing, superb swimming pool, great beach

Stayed in February 2024

Nothing

My stays at Jumeirah Zabeel Saray consistently exceed expectations, offering a seamless blend of modern and traditional luxury, exceptional service, and world-class spa experiences, making it my go-to choice in Dubai. There’s an excellent choice of restaurants and shops within the hotel compound.

Stayed in December 2023

There’s nothing to dislike

My stays at Jumeirah Zabeel Saray consistently exceed expectations, offering a seamless blend of modern and traditional luxury, exceptional service, and world-class spa experiences, making it my go-to choice in Dubai. The plus is, the hotel staff remembered me and treated me like a returning guest. That’s superiors unmatched service!

Stayed in December 2023

Exceptional stay at this hotel as a couple. Everything was perfect and I will be definitely returning on my next trip to Dubai.

Stayed in February 2024

Everything in particular the ottoman style Spa!

Stayed in January 2024

The hotel was very comfortable. The staff were very friendly and accommodating. We had a very enjoyable stay at the Jumeirah Zabeel Satay.

Stayed in February 2024

Literally nothing except the slightly elevated prices on some foods and drinks

Amazing hotel with great amenities, the staff was just fabulous an lovely. We felt incredible in the hotel. Restaurants are pricey but worth it!

Stayed in February 2024

Nothing

Excellent

Stayed in January 2024

All

Every where

Stayed in February 2024

Amazing team and place.. i liked it so much

Stayed in February 2024

1 - Smoking at the beach, no designated area for smokers. 2 - The Gym, is not well equipped for the calibre of the Hotel standards. 3 - No combs available in the hotel room. 4 - No camomile tea sachet available in the room.

1 – The hotel room is just perfect with Ottoman style décor and an amazing view from the balcony of the long stretched pool and sea of the west crescent of the palm. I would leave the Balcony sliding doors open to hear the sound of the tide at the sea and the birds chirping in the morning. 2 – The SPA, enjoyed the peace and relaxation, and refreshments. Swimming pool, Steam room, Sauna, cold room, Jacuzzi and marble-heated beds to relax those sore joints after a hard workout at the gym. As a bonus, the lovely, beautiful ladies at the front desk of the spa are polite, fun, sociable and quite enjoyable to talk to. At times I would think am I visiting a Miss Universe contest or Victoria's Secret supermodels, but either way, it was nice to speak with the lovely Staff before you would enter the Gym or the Spa. 3 – The beach, I would just sit there in the morning and leave at sunset. So, peaceful and no loud music, towels are provided for the beach beds and if you feel like diving into the sea for a swim. The villa and residential side of the beach was my favourite spot. Water and ice are provided for free which makes all that extra difference when you are sitting at the beach and feeling thirsty and you need the water to be nice and cool. 4 – Housekeeping is just perfect they would generally do it twice to three times a day. Always attending to your needs or any requests that you may have. They would even go as far as folding up your clothes and placing your shoes and slippers in their appropriate places. Which made me feel guilty at times for being too lazy. However, I am so grateful for the effort and pride they put into making your stay at the hotel the most memorable one. Also, humble, kind polite and sociable when engaging with them in a conversation.

Stayed in January 2024

The breakfast lacks variety for such a price , breakfast price is too high for such offering

Very hospitable & helpful staff , very good location, comfy room, nice pool and private beach

Stayed in January 2024

Nothing

Breakfast was good! Nothing beats jumeirah hospitality..

Stayed in January 2024

Nothing, really loved this hotel and will definitely go again. Actually, it would be nice if they had little welcome coloring or gifts for kids, this is the only added thing that would be nice for guests. Otherwise it was Perfect.

- the Spa (HUGE and complimentary for hotel guests) was the highlight for me! Absolutely loved it, best free guest hotel spa I’ve ever been in - you cannot miss experiencing it! A lady that worked there, Hawanatu, was particularly helpful and kind and made the experience exceptional. - beach is gorgeous and the hotel room is spacious and the hotel bath is massive. - complimentary cinema in the hotel itself! Kids loved it with free water and popcorn

Stayed in February 2024

Nothing. Everything was good.

Jumeirah hotel standards are always exceptional. Nice big rooms and got free upgrade on room category from Booking.com

Stayed in February 2024

Should have added more facilities for young children. Still what they got is fine for children

Excellent location, right on the beach and water sports near the hotel. Hotel got spa, cinemas, theatre and 6 restaurants.

Stayed in January 2024

Sana made our stay a pleasurable moment by always assisting us throughout our planning and very helpful during our stay. We stayed to celebrate our daughter’s birthday and was greeted with a nice birthday set up. Thank you so much for also upgrading our rooms to enjoy the beautiful pool view!! 😊 Thank You Sana, you’re the best!! 🤗

Stayed in February 2024

The food was excellent. Your staff were all a credit to the hotel especially Kusum who was our waitress and the lady on the front desk of the curry restaurant. Please pass on our thanks.

Stayed in February 2024

LOCATION

Beautiful PROPERTY

Stayed in January 2024

On site spa was good but very expensive for the service. Not worth it in our opinion.

My Wife and I stayed at the Jumeirah Zabeel Saray for the end of our Honeymoon and it was a magnificent Hotel. Amazing and attentive staff, half-board access to restaurants serving full menus (Good food too!). Club and club staff were very nice. Pool area was awesome and had a really big swimming area.

Stayed in January 2024

There is a bottleneck at the reception sometimes with two attendants and many clients…but lovely and friendly anyway…perhaps more reception staff. Plus my telephone to reception never worked in my room . I had to get other numbers from the house keeper number

Excellent service

Stayed in January 2024

Absolutely nothing

Outstanding in every way. The attention to detail and well trained staff make this a very comfortable and enjoyable experience.

Stayed in January 2024

Probably too fragrant on some days but not a deal breaker

The layout of the property and rooms were spacious.

Stayed in January 2024