Al Mustaqbal Street, Dubai, United Arab Emirates
#141 of 717 hotels in Dubai
Guests' ChoiceBased on 1565 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Mary
United Arab EmiratesNothing
The receptionist is very kind The pool and room view. Brilliant 👏
Stayed in May 2024
Reviewed: May 20, 2024
Alan
United KingdomPool although amazing not big enough for the size of the property, rude guests around the pool area. Towels in the rooms were a bit tired and need to be better quality.
Location within the City central location for what we wanted. Staff in the restaurant for breakfast amazing. Team led by Michelle were superb, Glaze was fantastic.
Stayed in May 2024
Reviewed: May 18, 2024
Zakariah
United KingdomInfinity pool, modern clean and family friendly
Stayed in May 2024
Reviewed: May 18, 2024
Daniela
IsraelEverything is great.
The hotel is one of the best hotels we’ve ever been to. The view was amazing, everything was super comfortable. Thanks so much for the staff. The cleaning was great. Room service too. We enjoyed everything. We will be back for sure.
Stayed in May 2024
Reviewed: May 17, 2024
Malalatiana
United KingdomNothing much around but it still remains a good spot to explore downtown. Just 5mn drive from Dubai mall
Spacious and modern bedrooms, great gym hotel, amazing infinity pool with a premium view on burj khalifa, good breakfast buffet.
Stayed in May 2024
Reviewed: May 16, 2024
Gyon
NetherlandsThe housekeeper Qasam was the best! He really went the extra mile for the best service!
Stayed in May 2024
Reviewed: May 14, 2024
Aied
IsraelPool was amazing, room was great
Stayed in May 2024
Reviewed: May 13, 2024
Saioa
SpainRooms with gorgeous views to Kuwait downtown. The swimming pool is exceptional, it’s the best part of the hotel, has a heated small pool too. Clean and luxurious rooms. Very good breakfast, all kind of food served. Taxi available in the main entrance almost everytime.
Stayed in May 2024
Reviewed: May 13, 2024
Khan
United KingdomI had no concerns or nothing bad to say about this hotel or service Everything was absolutely amazing
The service was amazing we were very much looked after. It was above standards. The room was clean ans had an amazing view. The infinity pool was absolutely amazing and we will be coming here again as i have nothing bad to say about this hotel
Stayed in May 2024
Reviewed: May 10, 2024
Elaine
United States of AmericaNothing
Super modern and clean, great location, impeccable service
Stayed in May 2024
Reviewed: May 7, 2024
Gelbach
GermanyHad to use 2 elevators to come to the Pool Lobby in 14 not on the ground
Pool Breakfast
Stayed in May 2024
Reviewed: May 7, 2024
David
IsraelBreakfast need to be improve to be with more choices, at the room I expected to have bath also for regular rooms
The pool
Stayed in May 2024
Reviewed: May 7, 2024
Nisha
SingaporeNot Applicable
The service was excellent and facilities were great. The rooftop sky pool was great and has a spectacular view of the city skyline. It's in a very accessible central location as well. A short 5-6 min ride to dubai mall and around 15/20 mins depending on traffic to other parts of Dubai as well. The highlight of the stay was the staff at the hotel special mentions to Aya, Aaron and Hayat who took the time and effort to get to know us as guests. The warmth, attention to detail and authenticity sets this experience apart from other hotels which already have great customer service. Great place especially if you are staying for a few days.
Stayed in May 2024
Reviewed: May 6, 2024
Can
AustriaRahin was very friendly and helpful
Stayed in April 2024
Reviewed: May 5, 2024
Ap
KazakhstanLocation is poor. Just around the highway, noisy and dusty area in the middle of the construction zone. No way you can walk to any other point of interest.
Breakfast is great, staff is really helpful, facilities are good. Room was large and comfy
Stayed in February 2024
Reviewed: May 5, 2024
Mahadevan
AustraliaNeeds a bit of an upgrade of furniture in the room.
The staff are amazing and very helpful. Swimming pool is awesome on the 64thfloor with great burj view.
Stayed in May 2024
Reviewed: May 5, 2024
Janni
SpainI was in communication with the hotel via messages on booking prior to our arrival. However, there was quite a delay in receiving responses (we are talking days), so I decided to reach out via email as our arrival day was approaching. I received a response quite fast via email and a few hours later received a response to my question here on booking as well. The problem was that the answers to the same question were different. The same issue happened at the hotel. We asked at the reception about taxis and were told they would call us one on the ground floor. Once we asked on the ground floor, a lady (unfortunately don't remember her name) had an attitude about how this hotel does not have a service for calling a taxi and whatnot. Now, the misalignment on communication could be forgiven - but the attitude of this lady is unforgivable.
The location of this hotel is amazing. Short walk to Burj Khalifa and Dubai Mall. We really liked our room: it was clean, spacious and the bed was really comfortable. Breakfast was amazing with a lot of variety and the food was so good! The staff overall was very nice and helpful, except for one exception.
Stayed in May 2024
Reviewed: May 5, 2024
Martin
Czech RepublicNoise from the street even at night (it's a lively city and you have to be aware of the noise)
Amazing accommodation in the city centre
Stayed in May 2024
Reviewed: May 3, 2024
Simone
Italyevrything was perfect. Special thanks to Fawad and Sanita for the excellent room services.
Stayed in May 2024
Reviewed: May 3, 2024
Fatima
United States of AmericaNothing.
It’s amazing I loved it!
Stayed in May 2024
Reviewed: May 2, 2024
Shachar
Israelwe needed to wait a long time for the hot water in the shower. The pool temperature not cold enough. there isn’t enough place in the pool at the sun.
The location is close to everything ,and the stuff is very nice The view from the pool is very beautiful.
Stayed in May 2024
Reviewed: April 30, 2024
Federica
ItalyNice and new rooms
Stayed in April 2024
Reviewed: April 29, 2024
Anna
United KingdomEverything it s just perfect in this hotel ! Nice view, staff very helpful . Very clean and big room. Near burj khalifa and dubai mall. Option for late check-out . some write about the noise, but it is very quiet and the rooms are very well soundproofed. I really highly recommend this hotel.
Stayed in April 2024
Reviewed: April 29, 2024
Eleni
United KingdomNothing to add here.
What an amazing hotel! The location was stunning due to the closeness to so many attractions and activities and the view of Burj Khalifa from the pool and the room. The hotel was creatively decorated and super clean. Amazing restaurants, drinks and floating breakfast options in the pool. The highlight of the hotel was the staff and how professional, helpful and friendly they were.
Stayed in April 2024
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