Crescent West, Palm Jumeirah, Dubai, United Arab Emirates
#58 of 717 hotels in Dubai
Guests' ChoiceBased on 1011 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.1
Value for money
8.5
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Lorna
United Kingdom-
Fabulous hotel. Luxury and staff are excellent.
Stayed in May 2024
Reviewed: May 16, 2024
Tatiana
AustraliaThis hotel is a solid five star property. I’m travelling a lot both for business and leisure, and this place was honestly a perfect place to stay. There’s nothing I can fault - the staff, the room, the bedding, the facilities, the ambiance, the restaurants and food choices - everything was spotless. Special thanks to Nicolas at the reception for a free upgrade and personal attention. Will definitely be back.
Stayed in May 2024
Reviewed: May 12, 2024
Zinah
United Arab EmiratesNothing
Very nice
Stayed in May 2024
Reviewed: May 9, 2024
Fiorella
ItalyMaybe the breakfast always too full of people.
Classic and elegant resort on The Palm Jumeirah . Everything was people. The staff incredible nice and always available. Room very spacious and comfortable.
Stayed in May 2024
Reviewed: May 9, 2024
Khalid
Saudi ArabiaEveryone was good
Everything was perfect, beautiful clean
Stayed in May 2024
Reviewed: May 8, 2024
Suraj
IndiaThe checkin managers did not support, two of my guests forgot their original hard copies of ID, they made us go home (30kms far) and come back with originals. Everywhere soft copies of photo ids are accepted. This wasted a lot of our time and also spoiled our mood. We eventually checkedin by 9 pm. Although they extended our stay and gave us late checkout next day 6pm. But still the secondary guests with soft copies should be allowed. Primary guest under whose name booking is done, if he is showing original hard copy, that should be enough
The pool and the beach and the infrastructure, design, halls, entire hotel and rooms are just marvelous
Stayed in May 2024
Reviewed: May 6, 2024
Catic
Bosnia and HerzegovinaPool was crowded with kids, this hotel is familiar and I suggested it for family vacations..
Breakfast was great.. Rooms are spaceous and comfortable..
Stayed in May 2024
Reviewed: April 27, 2024
Mariia
RussiaA lot of food for breakfast but it was rather average. In room dining was also average
Friendly service
Stayed in April 2024
Reviewed: April 13, 2024
Tim
United KingdomBeach facilities were a let down Beds a bit past their sell by date Service at the beach not terribly good Throughout the hotel there was a feeling of it been short staffed Butler service was non existent Need to take a leaf out of the burj al Arab butler service Service on the 6th floor for breakfast was also dependent on how busy they were, again a lack of staff.
Large Clean opulence throughout the hotel Very large pool area Food on room service very good Afternoon tea a nice touch We had a suit which was spacious and beautifully decorated
Stayed in April 2024
Reviewed: April 8, 2024
Elham
GermanyNothing
Luxury and clean
Stayed in April 2024
Reviewed: April 6, 2024
Caroline
British Indian Ocean TerritoryFood , service , rooms all very good
Stayed in March 2024
Reviewed: April 5, 2024
Deborah
United KingdomThis hotel was absolutely fantastic, the staff were amazing and the attention to detail was excellent, nothing was to much trouble. The rooms were absolutely beautiful and everything was immaculate. The pool area was pristine, and again the attention to detail, from cold towels to someone cleaning your sunglasses! Would definitely go back.
Stayed in April 2024
Reviewed: March 28, 2024
Ahmed
United Arab EmiratesNothing..
Everything..
Stayed in March 2024
Reviewed: March 24, 2024
Stefan
United KingdomSome orders at breakfast take a while when it’s busy. Also at the pool it can take a while for drinks, snacks etc to arrive after it’s been ordered
Clean, quiet, classy. Staff very attentive.
Stayed in March 2024
Reviewed: March 19, 2024
Wheeler
United Arab EmiratesPeaceful and good attention by the staff
Stayed in March 2024
Reviewed: March 19, 2024
Alexander
RomaniaBest of best
Stayed in March 2024
Reviewed: March 14, 2024
Andrew
United KingdomEverything!!
Stayed in March 2024
Reviewed: March 12, 2024
Gail
United KingdomStaff were excellent and hotel beautiful
Stayed in March 2024
Reviewed: March 12, 2024
Broker
TurkmenistanNikolas, man on the reception was very kind
Stayed in March 2024
Reviewed: March 12, 2024
Zohaib
United States of AmericaThe onsite restaurants were extremely overpriced (especially the italian one).
Great location on palm jumeriah island, the room is nice, spacious, and clean and the outdoor amenities are beautiful.
Stayed in March 2024
Reviewed: March 11, 2024
Ozlem
TurkeyMy room was in ground floor and very cold
Staff was excellent
Stayed in March 2024
Reviewed: March 9, 2024
Elena
RussiaWay too expensive
Very beautiful hotel, super friendly staff
Stayed in March 2024
Reviewed: March 8, 2024
Daria
RussiaThe room, the ambience, the food and bd compliment:)
The only one bad thing happened is when the stuff came in the evening without waiting and my mother was in bed … confused her a lot! Also before when it was under Kempinski management it was a bit better Other than that all was good.
Stayed in March 2024
Reviewed: February 29, 2024
John
United KingdomCould be some entertainment
Very clean friendly staff very good food
Stayed in February 2024
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