Rolla Road, Bur Dubai, Bur Dubai, Dubai, United Arab Emirates
#672 of 718 hotels in Dubai
Guests' ChoiceBased on 2635 hotel reviews
4.9Cleanliness
5.7
Comfort
5.8
Location
6.7
Facilities
5.5
Staff
6.0
Value for money
5.8
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Hasnain
United Arab EmiratesStaff behaviour Pool is not clean lifeguard making lame excuse
Room very good also bed size excellent but not clean
Stayed in May 2024
Reviewed: May 13, 2024
Damien
SeychellesRoom had cigarette odor rm 417 batch room water leak and very bad smell Called for a glass to have some water and was not available
Great location
Stayed in May 2024
Reviewed: May 6, 2024
Daverao
United Arab EmiratesNothing
Everything.
Stayed in May 2024
Reviewed: May 3, 2024
Areg
ArmeniaOld and poor furniture and bath room
Good location
Stayed in May 2024
Reviewed: April 15, 2024
Kush
IndiaTowels were not that clean and room carpet have stains everywhere so not that clean
Spacious rooms and value of money 🤑💰
Stayed in April 2024
Reviewed: April 9, 2024
Akhil
United Arab EmiratesEverything good
Staffs are nice
Stayed in April 2024
Reviewed: March 24, 2024
Vipan
KuwaitBehaviour of staff
Nothing
Stayed in March 2024
Reviewed: March 23, 2024
Basri
IndiaMy room was cleaned in my absence and left unlocked after cleaning by the housekeeping staff. I was shocked when I return to the room to see it wide open. Lobby was not clean (cigarette smell and congested). Minimal items were offered in the breakfast buffet.
Room was comfortable and view was good. Location was good. rooms were clean with all facilities.
Stayed in February 2024
Reviewed: March 20, 2024
Kambojchd
IndiaNot good please careful
Staff is talking very roughly with client and not clean room daily properly if we check in for many days
Stayed in March 2024
Reviewed: March 14, 2024
George
United Arab EmiratesNone
None
Stayed in March 2024
Reviewed: March 5, 2024
Dillip
Indiasize of room
Stayed in January 2024
Reviewed: March 3, 2024
Mohamad
United Arab EmiratesI like clean and good price
No clean bathroom and bad sheet
Stayed in February 2024
Reviewed: February 20, 2024
Sophia
PakistanThere was some leakage in washroom.
Stayed in January 2024
Reviewed: February 5, 2024
Anil
OmanTOILETS IN V BAD CONDITION, TOWELS DIRTY AND TORN AND VERY OLD. PAID PARKING
GOOD LOCATION
Stayed in February 2024
Reviewed: January 25, 2024
Reji
United Arab EmiratesNo facilities, No room service
9nly room
Stayed in January 2024
Reviewed: January 8, 2024
Rj
United States of AmericaSheets were dirty, uncleaned stains all over, hairs in bed, mold all over the bathroom, shower didn't even get hot. Odd smell.
Size of room, quiet
Stayed in January 2024
Reviewed: January 4, 2024
Dillip
IndiaRegular
Ok
Stayed in January 2024
Reviewed: December 17, 2023
Flora
TanzaniaNothing at all
I like it when making booking and payment confirmation goes directly to hotel.
Stayed in December 2023
Reviewed: December 7, 2023
Mhd
United Arab Emiratesi had a rat in my room
i had a rat in my room
Stayed in November 2023
Reviewed: December 4, 2023
Praveen
IndiaCleanness and refrigerator in hotel. Providing plates/ boul and spoon in room. additional water supply.
NO Support from staff on early check in. You ask for spoon/ pate, water bottle in room and will charge 10AED. no cold water or ice will be provided in room. No refrigerator in room. No extra glass/ plate/ crockery in room. Anything you ask will be charged extra. you will be asked to pay 100% advance immediately post booking, even the booking.com portal has no condition like this. the moment you reach pay 100% rent as advance and then no services guarantee. Location is good and in mid of markter
Stayed in November 2023
Reviewed: December 2, 2023
Jaya
United Arab EmiratesLocation of the hotel
Maintenance is very poor. Beds, bedsheets and furniture were looking very old. Bathroom also was not great. Not all the amenities were kept. No pleasure of staying at the hotel for the amount I paid.
Stayed in December 2023
Reviewed: November 27, 2023
Scenic
GhanaFurnitures Crossing the road everyday for breakfast at the other hotel is bad
Stayed in October 2023
Reviewed: November 27, 2023
Scenic
GhanaThe furnitures
Friendly workers
Stayed in October 2023
Reviewed: November 19, 2023
Mhd
United Arab EmiratesI had a rat in my room, when I asked them to change the room they rejected
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content