Sheikh Zayed Road 3, Trade Center Area, 123979 Dubai, United Arab Emirates
#200 of 717 hotels in Dubai
Guests' ChoiceBased on 1450 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Jokha
OmanBeautiful clean and comfortable rooms, central location hospitable staff and excellent breakfast
Stayed in May 2024
Reviewed: May 12, 2024
Catherine
AustraliaCentral air conditioning. Switch by entrance did not work.
Proximity to World Trade Centre. Great breakfast buffet.
Stayed in May 2024
Reviewed: May 8, 2024
Oscar
KenyaNothing
Everything
Stayed in May 2024
Reviewed: May 7, 2024
Amir
IranI want to Thank a guy who's name is IBRAR He is nice to me and my family also with my daughter
Stayed in May 2024
Reviewed: May 7, 2024
Mireille
CanadaNothing at all
I loved everything. The hospitality was impeccable, Richard at the concierge was more than helpful, it’s also 8 min from the burj so location is perfect . Definitely recommend
Stayed in May 2024
Reviewed: May 6, 2024
Viorel
RomaniaToo formal
Very good place for meetings.
Stayed in April 2024
Reviewed: May 5, 2024
Aleksandr
RomaniaNo problem
Ideal place, I will come again
Stayed in April 2024
Reviewed: May 5, 2024
Abeer
KuwaitWe stay on the 7th floor and can’t sleep because of the loud voices of music coming from the night club It was really annoying us so we could not get quiet sleep until down This was the only thing that we don’t like
The whole atmosphere was great, energetic and cozy I like ; location, interior decoration, parking and everything else was great except one thing !
Stayed in May 2024
Reviewed: May 4, 2024
Salaheddin
QatarThe room service food is very very very bad
Location and rooms are great
Stayed in May 2024
Reviewed: April 29, 2024
Raeesa
South AfricaNothing
The rooms were beautiful and staff were amazing...
Stayed in April 2024
Reviewed: April 29, 2024
Aaron
United Arab EmiratesWas no good bar there, but not a big problem as i was not there for leisure
Nice rooms, proximity to WTC event
Stayed in April 2024
Reviewed: April 27, 2024
Amnah
Saudi ArabiaThe room just need to smell good better than now other than that all great
Service was great
Stayed in April 2024
Reviewed: April 22, 2024
عابد
United Arab EmiratesHmmm some of the staff keep asking where am I from And infront of my room he keeps glaring inside my room Don’t know why
Everything :)
Stayed in April 2024
Reviewed: April 20, 2024
Ian
United KingdomAll staff were engaging, courteous and very helpful.
Stayed in April 2024
Reviewed: April 19, 2024
Ali
IraqPrice increase when wanted to extend my stay !
Food in general was great, very tasteful, location is great.
Stayed in April 2024
Reviewed: April 16, 2024
Christina
AustraliaNothing. Wouldn't consider any other hotel after the experience we had there. We searched and looked at reviews for many, many hotels before booking the Sheraton Grand.
First time in Dubai on way back from Mediterranean cruise. Great time of year in March or early April. Wouldn't come in Summer though. Excellent manners & professional service staff but down to earth and always asking if we're satisfied and if they could do anything else for us at meal times or during room service. Range of food in Feast is excellent. Different menu daily in Club Lounge esp. during afternoon tea then Happy Hour. Ordering as much as you like during Happy Hour in Club Lounge negates the need to venture out to find a restaurant that caters for coeliacs. Extremely accommodating for people with dietary requirements in Club Lounge. Our heartfelt thanks to the Feast manager "Huney" who remembered our names the following day from hundreds of guests in the restaurant. Also many thanks & appreciation to the wonderful staff in Club Lounge including, but not limited to, Sylvia, Johana, Tristan & the courteous young lady at the desk who always stood up to greet us as we walked in. So respectful ! Also a shout out to Uyros, the Serbian hotel duty manager who took time out to talk with us for an hour whilst in the Club Lounge. Great conversationalist. Very proud of "his" hotel. Forgive us if the name, spelling or job title is incorrect. A modern hotel recently renovated to a high standard necessary to compete with hundreds of other hotels within close proximity. Great location to many local attractions and airport, either by metro or taxi. Great rate for 5 star hotel. It's the staff that makes a great hotel perfect. Stayed in King Suite with Club Lounge access for 7 nights.
Stayed in April 2024
Reviewed: April 13, 2024
Sarah
SwitzerlandN/a
Amazing hotel, nice staff, breakfast staff (Mr Gagan) was very careful. Location is perfect! I recommend!
Stayed in April 2024
Reviewed: April 11, 2024
Imran
United Arab EmiratesLocation was 👍 👌
Stayed in February 2024
Reviewed: April 11, 2024
Imran
United Arab EmiratesGreat location, 👍
Stayed in February 2024
Reviewed: April 5, 2024
Abbas
United KingdomSmooth checkin process, Rooms very comfortable and a great breakfast.
Stayed in March 2024
Reviewed: March 16, 2024
Vijayan
United Arab EmiratesElectrical switches may be made more clearer to use. Switch boards are black in colour as the wall and so little difficult to locate. While check in, the support staff may give some guidance in this regard.
Room ,breakfast and location all were very good. Staff from reception to all other sections are extremely friendly . while checking out also the services were exceptionally excellent. Totally a customer gets more than what is expected. Marriot Hotel group is rendering excellent customer services by all means.
Stayed in March 2024
Reviewed: March 16, 2024
Sandeep
OmanOverall, a fantastic experience.
Stayed in March 2024
Reviewed: March 15, 2024
Charles
United States of AmericaBreakfast was excellent
Stayed in March 2024
Reviewed: March 12, 2024
Zahide
AustraliaTHE ROOM WAS BIG AND CLEAN
Stayed in February 2024
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