Very nice interior

I love Sls so much, forever my favourite hotel. The service is top notch

Stayed in May 2024

I booked an apartment for 3 people but... the sofa bed wasn't really suitable for sleeping, so they had to bring in another bed (before we changed to a 2-bedroom apt), which basically filled the space. I didn't really expect that in a 5-star hotel. No bathrobe or sheets were provided as well (before we requested the extra bed). On top of that we had to wait like 1 hour before they delivered our bags to the room One of the reasons for choosing SLS was the pool on the 75th floor. However, when we checked it, there was a party going on, so there were literally no available spaces. The front pool was full of people, with extremely LOUD music and extra drumming too. This was completely the opposite of what I expected. However, I will take responsibility for booking on a Saturday and at a place where they normally host parties and allow non-hotel guests to pay and enter. Lesson learned!

Huge thanks to Adam (from Algeria) at the reception who made our stay pleasant by changing the room. The original room had one of the worst possible views (being on the ~40th floor and facing construction; who even allowed Regalia to build so close and right there? And of course it's not SLS's fault that someone is building so close to them...) and, on top of that, had a bad smell. This is why we requested to change rooms, and Adam kindly gave us a nice upgrade. We have been promoting SLS to everyone we know for the last year (after our first stay) and loved it. But when we came now we went from "Only SLS" to "Never Again" to "Maybe At Some Point" (thanks to Adam!). - The staff is great - Filia restaurant is great (breakfasts are the best) - View to the downtown is great (when you have it) - Sbar is great - The reception is impressive, at the 71st floor The previous time we rated it 10/10 and now I'm giving it 8 only thanks to Adam, otherwise it would be a straigth 1.

Stayed in May 2024

The welcome from Mohammed! He is a nice guys and makes you feel you are at home!

Stayed in May 2024

It took way too long to check in & valet was a disaster

Staff were great and rooms were superb

Stayed in April 2024

The dogs in the hotel

Good

Stayed in April 2024

Nothing

Everything

Stayed in May 2024

BREAKFAST IS BELOW AVERAGE, JACUZZI IS CLOSED, YOU HAVE TO RIDE ELEVATOR TO GET TO THE RECEPTION AND THEN ANOTHER ELEVATOR TO GET TO THE ROOMS, A WASTE OF TIME ACTUALLY

THE ROOM WITH CITY VIEW, BATHTUB IS PERFECT, HUGE BED, BALCONY IS AWESOME POOL IS AVERAGE WITH BEST VIEW EVER,

Stayed in May 2024

NA

Hotel vibe

Stayed in May 2024

The reception was very mad and didn’t try to understand the situation in different conditions

All accept reception

Stayed in May 2024

We arrived early to the hotel around 7:00 am, we waited till 13:00 to have the room and couldn’t have breakfast at the hotel on the first day (we had been told that breakfast on additional fee although our reservation included breakfast)

The room was very nice, well furnished , comfortable and clean. The breakfast was so delicious with alot of options, all things were delicious The hotel was relatively close to attractions by car.

Stayed in April 2024

EveryThing

People was nice

Stayed in April 2024

Nothing

Everything was excellent

Stayed in February 2024

Nothing

Everything

Stayed in April 2024

The best hotel I’ve been to! Can’t express how good this hotel was. From the room, to the staff, the views and location. The rooms were immaculate. The staff were so friendly I could not believe how caring and service oriented they were. They upgraded me to a room when I arrived as well which was amazing. Can’t wait to go back to dubai just to stay here.

Stayed in April 2024

Great Location and assess to restaurants and social hangout.

Stayed in January 2024

Pool is not heated

All good 👍

Stayed in April 2024

Nothing

I checked in late at around 10 pm , sure aware of the situation that the airspace in Beirut was closed . In other words came in very late and asked for a late check out timed with my plane departure , Should have been approved

Stayed in April 2024

The looby elevator in floor 71 it was so far and I have Pain in my ear I didn’t like this , also the The air conditioning was not working and the place was very hot

everything it was perfect

Stayed in April 2024

1) The valet parking is taking long time to bring my car every time, even if I call the reception to prepare my car before I come down , the car is still not ready. 2) I wish in one day that the hotel change the rules to let Talabat or any delivery company to bring the food to the room. If not, at least they let the bellboy bring it to the room.

Cleanness, location & facilities.

Stayed in April 2024

Everything! The view, the rooftop pool, incredible staff, excellent food, spa experience was amazing. Will definitely stay again.

Stayed in April 2024

Nothing

Prefect 🌹💌💌

Stayed in April 2024

The construction and loud banging noise

The location

Stayed in April 2024

The swim facilities for my kids. My kids are seventeen and they had to be 21 to make use of the privilege pool. So the kids were very disappointed about that. It didn’t make sense for us because they only wanted to take a swim while they have a wonderful view. And the security guard had a unpleasant attitude towards my son for nothing before we entered the swimarea.

Our stay was so wonderful. Our room was so luxurious. Breakfast was delicious! The smell in the entire was wonderful. The staff was very nice. I didn’t want to leave the SLS. And now I’m homesick now I’m back in the Netherlands.

Stayed in April 2024

Everything

Excellent

Stayed in March 2024