Al Rigga Road, Dubai, United Arab Emirates
#683 of 710 hotels in Dubai
Guests' ChoiceBased on 482 hotel reviews
4.5Cleanliness
5.2
Comfort
5.2
Location
7.0
Facilities
5.0
Staff
5.8
Value for money
5.4
Free Wifi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 31, 2023
Wilbert
United Arab EmiratesVery Bad hotel ... U need to do a Renovation
I don't like anything.The Room Very Bad Lamp shade each bed no hav The light very dark The telephone not working next to the bed The fridge not working No hav coffee table inside Window is broken Curtain not fixed TV not working Desk table dirty Menu very direct Cabinet very old no body try to paint No body concerned The carpet Very dirty not vacuum very well In the picture Booking .com The Room very nice Very poor The toilet very bad The flash bottom no hav Both Tub not clean very well The tiles very dirty the lines black color Ceiling old The drainage is blocked The Water small bottle 3 pcs in a day There no amenities
Stayed in December 2023
Reviewed: December 28, 2023
Ibrahim
IraqHigh voice from the club
the location
Stayed in December 2023
Reviewed: October 22, 2023
Runevitch
United States of AmericaBad internet only 4 channels on TV none in English. The air-conditioning weak and shuts off when not in the room so when coming back from the 100 degrees outside you walk into a warm room. The rooftop pool does not allow sunbathing and has no lawn chairs the Bar is on the 1st floor my room on the 7th floor heard the music until 3 am.
The mini fridge worked. The cleaning staff was good. The lobby staff was good.
Stayed in October 2023
Reviewed: October 7, 2023
Marigold
United Arab EmiratesThe toilet and bathroom smells bad
The utility staff attended all the costumers needs as soon as they can
Stayed in October 2023
Reviewed: October 3, 2023
Rosario
United KingdomEverything..One of the dirtiest hotel I ever been
Nothing
Stayed in October 2023
Reviewed: August 12, 2023
Imran
United Arab EmiratesNo clean and couldn't able to sleep due to bad odor. Complained to reception and he said no rooms available
Location
Stayed in August 2023
Reviewed: July 30, 2023
Poonawala
AustraliaNothing. The room was not cleaned. Staff members were ignorant. Not a place for family.
Nothing.
Stayed in July 2023
Reviewed: July 20, 2023
Fatima
United Arab EmiratesBad
Bad
Stayed in July 2023
Reviewed: July 20, 2023
Fatima
United Arab EmiratesBad
Bad
Stayed in July 2023
Reviewed: July 3, 2023
Janine
United Arab EmiratesNo toiletries. No coffee. Tv had nothing in it. Only gave us 1 towel.
Closeby
Stayed in July 2023
Reviewed: July 1, 2023
Kamlesh
United Arab EmiratesService is very bad room ac not working TV not working after many call they not respond
Stayed in June 2023
Reviewed: June 25, 2023
Charles
United Arab EmiratesThe location and the bathroom sink wasn’t flashing oooh my gosh plus the bed was really very uncomfortable since instead of one bed 6*6 they joined 2 beds on 1 and very uncomfortable at all
It was nice and clean
Stayed in June 2023
Reviewed: May 15, 2023
Andru
United Arab EmiratesThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 5, 2023
Maria
United Arab EmiratesCleanliness is poor, Hygiens like toothbrush, soap water glasses are nothing inside, how many times we call reception for our neededs, this is our first time encourage hotel like this.
the location only
Stayed in May 2023
Reviewed: April 25, 2023
Sajadh
IndiaVery pathetic hotel. Rooms and service
Stayed in April 2023
Reviewed: April 25, 2023
Ved
OmanGood location, very peaceful
Stayed in April 2023
Reviewed: April 24, 2023
Davinder
United Arab EmiratesFirstly, the lack of available parking is inconvenient and the additional fee I had to pay for it is disappointing. It's also concerning that the TV was not working and that the WiFi was initially not functioning upon my arrival. However, it is commendable that the hotel staff were able to fix the issue with the WiFi after some time. Furthermore, the fact that the room was not fully prepared with a lack of towels and slippers is unacceptable. Additionally, the shesha smell throughout the hotel may have been uncomfortable for guests who do not smoke or prefer to be in smoke-free environments. The most concerning issue is the noise level from the bar music that prevented me from getting a good night's sleep until 4am. This is completely unacceptable for a hotel to subject their guests to such disturbance. Lastly, the issue with the hand wash being filled in the body soap container and the water heater not working, the reason I couldn't shower and checked out at 7 am in the morning. Overall, based on my experience, it would be difficult to recommend this hotel to others. The combination of several issues in one stay is unacceptable for any hotel. The hotel management should take steps to address these issues and improve the guest experience to ensure that future guests have a more enjoyable stay.
Stayed in April 2023
Reviewed: April 23, 2023
Noorul
United Arab EmiratesNo
Totally changed our booking.
Stayed in April 2023
Reviewed: April 22, 2023
Reinel
Austriathe room was smelly. No complimentary coffee or tea, and 1 free water for 3 days, telephone not working, 1 keycard and door is squicky, NO Free Parking, 1 pillow each bed, 1 towel for the guests
location
Stayed in April 2023
Reviewed: April 12, 2023
Gimeno
United Arab EmiratesAir-conditioning Shower rugs TV not working AC not working Pillows case old Comforter old The room Not comfortable smells not good
Stayed in April 2023
Reviewed: March 27, 2023
Mosha
ZambiaThe bed they gave me had a spring that hurt me when sleeping and they didn't change it, there was no hot water and when we complained we were told that since its summer they could get in trouble if the government found out they were heating water ( what nonsense is that), our room wasn't cleaned in 4 days.
Nothing
Stayed in March 2023
Reviewed: March 21, 2023
Elsayab
United KingdomVery poor apartment
location
Stayed in March 2023
Reviewed: March 21, 2023
Karim
United Arab EmiratesBeing cheated by booking.com
Nothing, it's a rubbish
Stayed in March 2023
Reviewed: March 15, 2023
Shyla
United Arab EmiratesThe staffs especially the Lady Filipina Receptionist she is very rude. Pretending to be nice, and will assist you but the truth is NO. I booked Suite and informed them I will be checking in early like 11 or 12 and they confirmed yes but when I arrived room not ready and they even put me in a standard room. So i told them since my daughter needs to make herself ready for her event i agree to take standard and if the suite room gets ready by 2pm we will transfer but I waited for them to inform me but they didnot end up we transfer by 4:30pm. Then at night had visitors then this security guard didnot allow them and knocked in our room and told us to let our visitor leave which we did. But i didnot get why only us they asked our visitors to leave but other rooms they are allowing visitors and they even allow others to do party and drink alcohol.
None
Stayed in March 2023
Reviewed: March 12, 2023
Maniego
United Arab Emirateswifi not working staff is rude
nothing
Stayed in March 2023
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