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  5. Reviews of Taj Exotica Resort & Spa, The Palm, Dubai

Reviews of Taj Exotica Resort & Spa, The Palm, Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

East Crescent Road, Palm Jumeirah PO Box 566737, Palm Jumeirah, Dubai, United Arab Emirates

#31 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 2208 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.7

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 24, 2024

    10
    Comfortable, relaxed
    • Leisure trip
    • Family with young children
    • Luxury Family Sea View Room King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    It was outstanding, with their own private beach, the views were great. The restaurants were great, the staff really helpful and attentive. The spa facilities were excellent.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    A stunning brand new hotel with an exceptional service level
    • Leisure trip
    • Family with young children
    • Luxury Family Sea View Room King Bed
    • Stayed 4 nights

    nothing

    A stunning brand new hotel with an exceptional service level. Attention to detail, great breakfast with western, middle eastern and indian options. I would also recommend to go for rooms facing the sea.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • Luxury Room twin Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    Perfect location and high standard service
    • Leisure trip
    • Family with young children
    • Exotica Sea View Room King Bed with Club Lounge - Afternoon High Tea and Evening Cocktail Hours
    • Stayed 5 nights
    • Submitted from a mobile device

    Hotel is on the palm short taxi to the main attractions Would definitely return. Food was delicious

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful relaxing break in a top hotel.
    • Leisure trip
    • Family with young children
    • Two Bedroom Grand Luxury Suite Sea View with Club Lounge - Afternoon High Tea and Evening Cocktail Hours
    • Stayed 7 nights
    • Submitted from a mobile device

    Little bit further out of town but we didn’t mind.

    Staff, housekeeping staff, food / everything was excellent. Highly recommend.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Family with young children
    • Luxury Sea View Room King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    but far away from anything, any cafee. Any activities,

    Excellent hotel for only accommodation,

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Perfect for families! Amazing staff, super nice!
    • Leisure trip
    • Family with young children
    • Luxury Room King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    The buffet could have more options for kids, like pasta or hamburgers.

    The hotel was very clean and beautiful, and the food amazing. They had a great outdoor pool, excellent for kids. Our room wasn’t very big but comfortable, new and really really clean. The staff were incredible!!!

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Sea View Room King Bed
    • Stayed 3 nights

    Would be great to have some sport channels , like sky sports or eurosport.

    Heated swimming pool, very attentive and friendly staff, tennis courts

    Stayed in January 2024

  • Reviewed: February 19, 2024

    8.0
    This time the rates are very high with no proper surroundings and roof top restaurant was also closed too early for dinn
    • Leisure trip
    • Couple
    • Luxury Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was not so trained and poor surrounding view around gardens which r at the back

    Nice view and Indian culture but staff was not so properly trained

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Great escape
    • Leisure trip
    • Travelers with friends
    • Luxury Room twin Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is really far away in the far east crescent of palm jumeirah which makes it impossible to find a taxi at times, the shuttle service only does 3-4 trips a day to the mall, there was only one swimming pool which is right behind the beach area which makes the beach area really noisy and not relaxing at all from the music playing at the pool and kids playing and people swimming there and chatting at the bar, the beach area is fairly small with rough sand with lots of seashells better keep your flip flops on

    The staff are extremely friendly and welcoming at time of check in you get a necklace made out seashells and a welcome drink as well as you do the check in process while seating comfortably in the lobby then a staff member escorts you and gives you a quick tour of the facilities and restaurants then takes you to your room, The room is really beautiful and so spacious with a huge bathroom and a balcony and you get a welcome chocolate and lots of other useful stuff like flip flops and a beach bag, the beds are extremely comfortable you get the best sleep of your life, the breakfast buffet is great with lots of varieties and live music everyday,, the staff are really the highlight very accommodating to our every requests and need, for example when we return from a shopping trip they take our shopping bags and send it up to the room, at the beach they provide you with towels and a bucket of ice and water and fruit popsicles, we had the half board and had a great experience at all 3 restaurants we visited riya, roaring rabbit and varq, varq had a modern twist on Indian food and we had a really exceptional experience with the manager accommodating to our palate exactly witb a unique dish and treating us to an ice cream dessert after

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Wonderful
    • Family with young children
    • Luxury Sea View Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in January 2024

  • Reviewed: February 12, 2024

    10
    one of the best 5 stars hotel on palm as value for money.
    • Leisure trip
    • Family with young children
    • Luxury Family Room King Bed
    • Stayed 2 nights

    Maybe the concepts of the restaurants. pub is really not too much pub, beer selection and food concept not the top level as the hotel pub should be (like in Hilton AD pub) also the rooftop restaurant concept haven't impressed neither me nor my wife. the place, design and the staff are top, but the menu and food concept is average. desserts are the biggest disappointment. but maybe someone will like it.

    New hotel. very good staff, I mentioned our wedding anniversary during booking process and the hotel gave us an upgrade to 1 bedroom suit. thanks a lot to the hotel management. very good kids club. the best one actually we experienced. kids were spending all time there (4 and 6 y.o.) also HB package worked both for first night dinner and for departure day lunch. first time I see such approach to HB.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Fantastic relaxing break in beautiful surroundings
    • Leisure trip
    • Couple
    • Luxury Sea View Room King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Good food and excellent service

    Stayed in January 2024

  • Reviewed: February 9, 2024

    10
    Refined luxury with consistently friendly and efficient service.
    • Leisure trip
    • Couple
    • Luxury Room King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Everything! This is true five star luxury in every way. What makes Taj exceptional is the attention to detail, stunningly beautiful resort and warm service at every interaction. Taj’s booking representative Mina made sure everything went smoothly, including a complimentary very early checkin complete with breakfast. We were also upgraded to a stunning suite. If you are looking for a place on the Palm that works very hard to exceed expectations then stay at the Taj. The resort is spacious in every area including around the gorgeous pool. The beach area is also lovely. There was a wide range of travellers when we stayed, including elderly couples, young couples, young families and notably the resort catered very well for a number of guests with mobility challenges. We were highly impressed with everything and everyone on the Taj team. Thank you so much.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Staff were incredibly hospitable enough to make sure I’ll stay short of amazing! Thank you for an incredible holiday hol
    • Leisure trip
    • Family with young children
    • Luxury Sea View Room King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing!!

    Incredible, amount of space. The staff are be on exceptional exceptional. The architecture of the hotel is so beautiful and extremely family friendly

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Luxury Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    All good

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    One of the best hotels in Dubai. Highly recommended!
    • Leisure trip
    • Family with young children
    • Luxury Sea View Room King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect! We had a wonderful stay and can’t wait to come back. One of the best hotels in Dubai. The service is outstanding, the food is excellent and the pool and beach are amazing. Thank you so much for everything.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    10
    Good
    • Leisure trip
    • Family with young children
    • Luxury Room King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Just need internal pools

    Everthing

    Stayed in February 2024

  • Reviewed: February 7, 2024

    8.0
    Beautiful hotel with friendly staff but somewhat lacking service level
    • Leisure trip
    • Couple
    • Luxury Sea View Room King Bed
    • Stayed 4 nights

    - Breakfast was underwhelming and the food options at the hotel were quite limited - I assume staff at the Lebanese restaurant is incentivised to cross-sell - came across as too pushy... - Several instances where staff agreed / promised to action certain requests were either misunderstood or ignored (e.g. no callback from reception staff to confirm tennis court reservation, sleep sofa was set up without having been requested etc.)

    - The design and facilities of the hotel are great - Gym equipment is as modern as it comes - Beach area is nice - Lounge chairs by the pool are comfortable - Staff seemed to take feedback seriously and made the impression they're committed to improving in certain areas

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Nirvana on earth!
    • Leisure trip
    • Couple
    • Luxury Sea View Room King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The view, the rooms, the location, the staff

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Brilliant location and excellent breakfast buffet.
    • Business trip
    • Couple
    • Luxury Sea View Room King Bed
    • Stayed 11 nights

    There was nothing that I didn't like.. All great and excellent service.

    Everything from breakfast to location. Loved everything and specially the cleanliness and staff behaviors.. Keep up the great job. We would like to stay again in your property.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Great!
    • Leisure trip
    • Solo traveler
    • Luxury Sea View Room King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit far out if you are travelling into downtown a lot. A bit windy on palm,

    Service of cleaners, valet teams, guest services, pool attendees Comfort of beach beds, room size and amenities were perfect

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Room King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    It was new and clean, the service was excelent

    Stayed in February 2024

  • Reviewed: February 5, 2024

    10
    Excellent resort with great amenities!
    • Leisure trip
    • Family with young children
    • Luxury Family Sea View Room King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The shuttle service from the hotel was convenient, but we didn’t know where to find the schedule of the shuttle, especially given it seemed to be different on different days.

    Spacious room, great facilities (pool, beach access, games area, multiple restaurants etc.) and efficient service. The breakfast buffet was superb! We thoroughly enjoyed our stay.

    Stayed in January 2024

  • Reviewed: February 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Room King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It will be better to make faster the process of chek in

    It was amazing and unfogettable

    Stayed in February 2024

Showing 76 - 100

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