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  5. Reviews of The First Collection Waterfront

Reviews of The First Collection Waterfront This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Marasi Drive, Dubai, United Arab Emirates

#119 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 762 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    10
    Lovely stay
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted from a mobile device

    -

    Staying at this hotel in Dubai was an absolute delight! The staff, especially Liz and Nadin, were incredibly friendly and attentive. The hotel itself was lovely with elegant decor and luxurious amenities. The breakfast buffet was amazing, offering a wide variety of delicious options. Plus, the location was perfect, making it easy to explore the city's attractions. Overall, a fantastic experience that we can't wait to repeat!

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Short stay, brilliant hotel.
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 1 night
    • Submitted from a mobile device

    The gym is still under construction (the current gym is small), but as I understand it, this is a temporary issue.

    I have been to many hotels of all sizes/stars/ratings in Dubai & around the world, this was one of my memorable favorites. Great on staff friendliness, attention to detail, professionalism, cleanliness, location, food quality etc. I rarely write reviews, but this is one hotel I won’t forget. I’ll be back soon enough.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    The perfect affordable comfortable stay in Dubai
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 1 night
    • Submitted from a mobile device

    The way cars enter, they have to drive like 1km to turn and comeback.

    Just the perfect stay in Dubai

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't a hairdryer.

    The room is cozy and pleasant to spend time in. The breakfast is varied and suitable for every taste, the atmosphere in is amazing also I liked a music there.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 10 nights

    The rooms, especially my room, would be better with a wardrobe. Everything was "ALMOST" perfect, but it was a bit difficult to hang my clothes. I needed a proper wardrobe where I could organize my items and keep them tidy and ready to wear.

    The quality of services. Every member of staff in every department went the extra mile to deliver quality service and satisfy the customers. Amazing people. Outstanding professionals. They always smile when they ask you if they can do something for you. I want to mention a few of the many who made my stay at the hotel comfortable and perfect and my holiday memorable; they are Mr Zarak and Miss Preety from the reception team. Liz from food & beverage and, of course, the Manager of F&B, Mr Madushanka

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Place near the river was amazing! Hotel nice and comfortable.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Waterfront Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is great, staff super nice. Adì was super kind.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Very enjoyable and wonderful staff
    • Leisure trip
    • Couple
    • Deluxe Waterfront Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted from a mobile device

    We were in a handicapped room to allow us an early check in. Very difficult not to nearly flood bathroom due to lack of shower screen. Appreciated the early check in though.

    Loved the location. Great breakfast and dinner buffet

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast was not that good. There were not many choices.

    The rooms were clean and the staff was kind and friendly. The location was good as well.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    A very clean and comfortable hotel near the canal. The staff were very helpful and friendly. Special thanks to Susil from the room service for the constant readiness to help.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    A great week in Dubai that wouldn't have been as good without the First collection waterfront
    • Leisure trip
    • Couple
    • Premier Waterfront Room with Soluna Beach Club Access
    • Stayed 7 nights
    • Submitted from a mobile device

    The bathroom is unfortunately very small and badly designed, which makes it difficult to get in and out of the shower.

    The hotel is in a very good location, with easy access to the Burj Khalifa by taxi and also to the Dubai Mall. We almost only took taxis, it was the best way to get around. The accommodation is basically brand new and all the staff are very very nice and attentive. I only remember the name of Chambu but everyone in the whole place does a good job. The premier waterfront room is great and spacious, can highly recommend, super view of the canal and Burj Khalifa. The food was also very good, we found something to our liking every day.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Thank you to all the amazing staff
    • Business trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast buffet needs to add more items

    From a friend

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Excellent staff, very helpful
    • Business trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast buffet should have more items

    From booking

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Other than the bathroom it was perfect!
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom is so small, so uncomfortable, I am very skinny and small lady and still struggle to close doors or move around.

    Everything! Great management! The location is ok but didn’t matter much to us because we rent a car so it was very easy to us getting anywhere.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Premier Waterfront Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted from a mobile device

    One of my favorite hotel to stay in dubai. The staff, the accommodation and the location are great.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Loved the ambiance of the hotel, especially the breakfast area.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights

    The breakfast spread was very good. However, if you stay for more than 2 days - the repetition sets in. Can have a bit more variety.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Bliss.
    • Business trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 4 nights
    • Submitted from a mobile device

    Na

    Everything was great, from staff at reception through to maintenance services. I had the best experience. Thank you.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Will stay again
    • Leisure trip
    • Solo traveler
    • Deluxe Waterfront Room with Soluna Beach Club Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked it all.

    The staff, the room, the facilities, and the location. The bedding was so comfortable.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and cosy

    Stayed in March 2024

  • Reviewed: May 10, 2024

    9.0
    great value for money
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 5 nights

    information regarding soluna beach resort access

    amazing value for money, really good location with standard expectations

    Stayed in April 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 7 nights
    • Submitted from a mobile device

    The room cleaning service was not complete, where they don’t change the bottles of water or coffee capsules, we need to ask them to send even after doing the room cleaning.

    The room was in good location, breakfast was complete and the staff were very kind (especially Nadim)

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very good!
    • Leisure trip
    • Solo traveler
    • Deluxe Waterfront Room with Soluna Beach Club Access
    • Stayed 8 nights
    • Submitted from a mobile device

    Room service costs

    Very clean, very comfortable

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Perfect
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Soluna Beach Club Access
    • Stayed 7 nights

    Location is perfect , I booked HB package so was vey convy for me . Breakfats and dinner are very good . Clean , the staff is very friendly. Everything was very good . Will probably get back to this hotel next season

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Great hotel with very friendly staff. The hotel room was very clean, breakfasts and dinners were varied. If I ever come
    • Leisure trip
    • Family with young children
    • Deluxe Waterfront Room with Soluna Beach Club Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great.

    Great hotel with very friendly staff. The hotel room was very clean, breakfasts and dinners were varied. If I ever come to Dubai again, I will definitely stay at this hotel.

    Stayed in May 2024

Showing 1 - 25

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