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  5. Reviews of Trans World Hotel

Reviews of Trans World Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Al Maktoom Hospital Road,Near Bin Yas square Metro Station, Dubai, United Arab Emirates

#710 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 162 hotel reviews

3.9

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.0

  • Location

    5.4

  • Facilities

    4.6

  • Staff

    5.5

  • Value for money

    4.9

  • Free WiFi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    5.0
    Budget friendly and works OK.
    • Business trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    The location is a bit hidden and next tot he Al Rigga graveyard, which was not clearly defined in the advertising. The entrance was also hidden and we took some time to find it.

    Was ok as a backup plan for us.

    Stayed in May 2024

  • Reviewed: February 2, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Roaches infested facility.

    Room full of roaches.

    Stayed in February 2023

  • Reviewed: November 1, 2022

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC was not working

    Stayed in November 2022

  • Reviewed: October 28, 2022

    3.0
    Overall bad experience just on the first day . Rejecting my check out date even before I check in
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Fridge in one of the bedrooms was not working , air conditioning in the same room was not working properly. you have to ask for toilet paper and towels every time . Master room shower floating after taking a shower for day one . Fruit insects in the bathroom in day one until we left .cockroach's in both bedrooms. Glasses and bowl on the table was not cleaned properly. Tv never working since day one in both rooms until we left . I requested to leave a day before and was rejected deliberately from day one whereas they have plenty time to get another guests . I finally left a day before even though they did not want to refund 1 day money. They advise to contact booking. com which I did but did not heard from them yet . Bed and cuss job was not good for sleep . I had back and next pain every morning . same for my husband and kids . For me the hotels is not good for tourists guests as they don't even have any leaflets or flyers for places to visits with prices . you have to ask in the reception sometimes explanation is not clear. My overall stay was very bad . But the some of the staffs were very nice such as Zaman , Irman and the other guy who manage all the cleaner were very friendly . Foe me is not they fault but management failed to provide necessary equipment to make they job easy . they just want money but does not care about their customers. I will never recommend this hotel to anyone or my relatives and will never ever going back to this hotel . Two different bed frames and blinker was not cover since day one until my husband asked for it after 4 days . This hotel is not for tourists please selling them for guests coming from development country because of its standard.

    Location wise was fine . closed to the train station and others business such as restaurants etc

    Stayed in October 2022

  • Reviewed: July 12, 2022

    5.0
    no price transparency
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights

    The price wasnt transparent and it affected my budget

    I booked the hotel at the cost of some 657 AED and got to the hotel only to be billed 812AED. something i find non transparent

    Stayed in July 2022

  • Reviewed: May 31, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    That we were told that we didn't book a room at the beginning. Towels were not ready for us. A/C was not working.

    The stuff tried to solved the problems that appeared.

    Stayed in May 2022

  • Reviewed: May 13, 2022

    5.0
    they need an upgrade
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the staff where eating in front of the entrance

    only the African guy was the best staff there

    Stayed in May 2022

  • Reviewed: February 6, 2022

    4.0
    only passable level of acceptance, would not go back to stay there if other options are available.
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 4 nights

    Bathroom drain always backing up, cockroaches in the bathroom and hotel room. Washbasin drainage leaking on the floor of bathroom. Stinging fruit flies coming out of drainage. TV was never working from day one of stay even after bringing to notice of reception staff.

    Nothing worth commenting.

    Stayed in February 2022

  • Reviewed: January 3, 2022

    5.0
    It was just there, could have been better
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms look a bit ancient, and the cleaners need to do better. I literally had to change my room because the room wasn’t neat.

    I didn’t eat breakfast

    Stayed in December 2021

  • Reviewed: January 3, 2022

    5.0
    there was guy and one girl at receptionist they were very supportive and helpful ( the guy name is Imran and girl name I
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No service at hotel…no near by restaurants.. if you are coming from outside and your are tried of full of day .. and you need anything to eat. you couldn’t found. you have to arrange your self before reach to property.

    it is near to masjid …

    Stayed in January 2022

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    All

    Stayed in March 2024

  • Reviewed: April 24, 2024

    2.0
    Moderate
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Alot

    All

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Good hotel
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    It is good hotel for stay with family , staffs are good.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The window curtains were not enough they should check about that

    How staff welcomes me and how polite way they communicated with me 👍

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Everything is good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Everything is good

    Stayed in April 2024

  • Reviewed: March 1, 2024

    1.0
    More, cleanliness. The room is very dirty and bad smell, some of things are broken. Even the mirror
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Its. Bad.

    It's a horrible stay in. I didn't take a good rest. There's someone who opened the door, which is put of privacy!

    Stayed in February 2024

  • Reviewed: February 27, 2024

    1.0
    This hotel is not the place to stay cockroaches everywhere people smocking flavor pipes smell every where don’t go there
    • Leisure trip
    • Solo traveler
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cockroaches dirty staff was none operative

    Nothing

    Stayed in February 2024

  • Reviewed: October 24, 2023

    2.0
    bad experience
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    good

    good pls but bad guy in the reception guy how menny time to book there and 2 wecks there but faking guy is give personal information other guest thank you very insult she laughing on me

    Stayed in September 2023

  • Reviewed: October 18, 2023

    1.0
    Horrible 🙄🙄
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They said they don't have any room but still oyo and booking.com is selling room. So they can't provide any room to us. And I should contact oyo or booking.com to get the refund

    Stayed in September 2023

  • Reviewed: October 2, 2023

    1.0
    They are scammers
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I want money back

    I was the worst night of my entire life

    Stayed in September 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    it was ok but they were not changing bed sheets I slept in bedsheets for 3 days

    Stayed in September 2023

  • Reviewed: July 19, 2023

    1.0
    It was so bad, I regret sitting in that hotel
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the stuff and the location of the hotel is different on the map we took so long to find it.

    Nothing

    Stayed in July 2023

  • Reviewed: May 24, 2023

    1.0
    Very Poor
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    wrong mansion

    Stayed in May 2023

  • Reviewed: May 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ac, fan not adjustable, no bath tab,

    Strong bed and welcoming personality of staff

    Stayed in May 2023

Showing 1 - 25

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