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  5. Reviews of voco Dubai The Palm, an IHG Hotel

Reviews of voco Dubai The Palm, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Palm West Beach, Palm Jumeriah Dubai, Palm Jumeirah, 566771 Dubai, United Arab Emirates

#91 of 717 hotels in Dubai

Guests' Choice

Review Score

Based on 386 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Lovely relaxing stay in a great hotel thank you.
    • Leisure trip
    • Family with young children
    • King Room with Panoramic Beachfront View
    • Stayed 5 nights
    • Submitted from a mobile device

    Great facilities in a perfect location and lovely staff. In particular thank you to Julia , Eric , Rgean Diaseth and chef Janey for looking after us at breakfast. To Diana on reception the pool guys and housekeeping.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Great hotel and location.
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room with Balcony and Palm Side Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    There was no hot water to have a shower. There was hot water from the tap but not the shower. I did report this and the GM said they were sending someone to have a look but I didn’t get any hot water for a shower my whole stay unfortunately. Apart from that everything was amazing.

    The location was great. The staff were very attentive and lovely. The room was lovely. I asked to be moved from the room with a balcony as it was above quite a noisy street and barely any view. I was moved to a better room with an amazing view.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Lovely and relaxing.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    The breakfast buffet, i found it very limited and not very good compared to the al acarte menu in Maison Mathias, the al carte menu in there is fantastic and they also have a pork license. (pork is not included in the hotel breakfast).

    Fantastic location, lots of amenities around and perfect for people on holiday as it is very accessible to most place even wihtin walking distance so you don't need to rely on taxi's. The hotel was Immaculate and staff were friendly.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    We greatly enjoyed our stay. I will come again.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    The area around the pool is small, so we had to wait to get lounge chairs.

    The location was amazing; West Beach Dubai is definitely the right location - close to the Marina, malls, and attractions. The restaurant is amazing; everything we ordered was great, and it's nice for breakfast. The room was modern and clean, and the staff was very friendly.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Fantastic hotel, would reccomend!
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights

    N/A

    Fantastic location. Staff were lovely and couldn't do more to help. Room was a great size too with all the amenities you need.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    Shayen at the pool was great! Friendly and interactive! Thank you! I didn’t get the name of the Operations manager but h
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Pool and gym are grate! Clean and atmosphere is just right.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights

    Be warned: there is very little storage space in the closet.

    Very friendly staff. Excellent location. We had a very nice and spacious corner room (with a view on a construction site though). Clear recommendation.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    10/10 would recommend
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect.

    Not a bad work to say, from the moment we arrived we were greeted with nothing but kindness. All the staff were lovely and going out of their way to make sure our stay was amazing. Such a beautiful hotel, such welcoming staff and everything was so clean!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Was lovely, really enjoyed it
    • Leisure trip
    • Family with young children
    • One-Bedroom Family Suite with Sofa Bed and City View
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Great view, location, great room, helpful staff

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Great pool, great view, nice staff, but...
    • Leisure trip
    • Family with young children
    • King Room with Beachfront View
    • Stayed 4 nights

    Unfortunately the two major issues with the hotel are external but they impacted heavily our confort. Music coming from a club every night until 3am (you hear it clearly in the room), we were beach front (7th floor) Construction site next to the hotel with a huge running engine 24h a day. (you hear it in the room) Price is high for what it is with those issues So sad to write that because the rest was great

    The pool is fantastic The location and view from the room (beach front) The service and the staff The breakfast Everything was good

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    A perfectly sized hotel with great facilities, restaurants and attentive staff
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights

    We would have preferred the rooftop pool to be more adults only with the atmosphere and size of the pool as a nice place to chill but having children ourselves I can understand also.

    Hotel in a fantastic location and staff were friendly efficient. Comfortable rooms, clean and stylish. Ideal having the rooftop pool and beach to chose from.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    All was fine
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    All good

    Stayed in February 2024

  • Reviewed: April 3, 2024

    10
    West beach location is great!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Missing balcony

    Location and staff are amazing!

    Stayed in April 2024

  • Reviewed: March 23, 2024

    10
    Brilliant stay
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Excellent trip

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Awesome
    • Business trip
    • Group
    • Deluxe King Room with Palm Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    No balcony

    Everything was very good

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Clean, friendly relaxing stay at great location
    • Leisure trip
    • Family with young children
    • King Room with Beachfront View
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit noisy at night

    Lovely room, friendly staff, clean, good food

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Good hotel with a great location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location and big rooms. The swimming pool is lovely. The food is great. Great beach and the staff on the beach very friendly.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    A hidden gem in Dubai.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was fine!

    It is an exceptional small hotel with private beach at West Beach. The staff is very helpful and kind, we were upgraded to a better room than the one booked. Small presents during our stay.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Great value for money and I would 100% recommend this hotel.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The dinner selection was average, however, it was aligned with the cost of the stay. Breakfast was fantastic though, and we ate out a bit so it didn’t affect our stay much.

    The location was great, staff superb and facilities comfortable.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Fantastic location, friendly and small. Fun bar
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing!

    The location and the smallness in comparison to the other hotels around

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    Beautiful place for a short stay in Dubai during the winter period
    • Business trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction ongoing. Sometimes music a little loud

    Really nice place on the beach

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Great hotel, location, staff, food, bar, pool area.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing, everything from start to the finish of our stay was great.

    Breakfast was great, lots of choice, great staff and located in a nice area of the hotel overlooking the boardwalk with good views of the beach & the city.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Cozy Beachfront hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    price quite expensive

    Location , breakfast, facilities (private beach and rooftop pool..evne if not big, but beautiful) , Staff

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    It is all about a great staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough space at the pool area, the toilet close to the pool is not clean enough.

    Great location, the staff is super nice. Rooms are clean and big. The pool staff is amazing and super friendly. The food at the pool bar is great

    Stayed in February 2024

Showing 1 - 25

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