Palm West Beach, Palm Jumeriah Dubai, Palm Jumeirah, 566771 Dubai, United Arab Emirates
#91 of 717 hotels in Dubai
Guests' ChoiceBased on 386 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Julie
United KingdomGreat facilities in a perfect location and lovely staff. In particular thank you to Julia , Eric , Rgean Diaseth and chef Janey for looking after us at breakfast. To Diana on reception the pool guys and housekeeping.
Stayed in May 2024
Reviewed: May 19, 2024
Beth
United KingdomThere was no hot water to have a shower. There was hot water from the tap but not the shower. I did report this and the GM said they were sending someone to have a look but I didn’t get any hot water for a shower my whole stay unfortunately. Apart from that everything was amazing.
The location was great. The staff were very attentive and lovely. The room was lovely. I asked to be moved from the room with a balcony as it was above quite a noisy street and barely any view. I was moved to a better room with an amazing view.
Stayed in May 2024
Reviewed: May 6, 2024
Ltgreaves
United KingdomThe breakfast buffet, i found it very limited and not very good compared to the al acarte menu in Maison Mathias, the al carte menu in there is fantastic and they also have a pork license. (pork is not included in the hotel breakfast).
Fantastic location, lots of amenities around and perfect for people on holiday as it is very accessible to most place even wihtin walking distance so you don't need to rely on taxi's. The hotel was Immaculate and staff were friendly.
Stayed in April 2024
Reviewed: May 2, 2024
Orly
IsraelThe area around the pool is small, so we had to wait to get lounge chairs.
The location was amazing; West Beach Dubai is definitely the right location - close to the Marina, malls, and attractions. The restaurant is amazing; everything we ordered was great, and it's nice for breakfast. The room was modern and clean, and the staff was very friendly.
Stayed in April 2024
Reviewed: May 1, 2024
Daisy
United KingdomN/A
Fantastic location. Staff were lovely and couldn't do more to help. Room was a great size too with all the amenities you need.
Stayed in April 2024
Reviewed: April 26, 2024
Kristijan
SerbiaN/A
Pool and gym are grate! Clean and atmosphere is just right.
Stayed in April 2024
Reviewed: April 25, 2024
Jens
GermanyBe warned: there is very little storage space in the closet.
Very friendly staff. Excellent location. We had a very nice and spacious corner room (with a view on a construction site though). Clear recommendation.
Stayed in April 2024
Reviewed: April 18, 2024
Deyermond
United KingdomEverything was perfect.
Not a bad work to say, from the moment we arrived we were greeted with nothing but kindness. All the staff were lovely and going out of their way to make sure our stay was amazing. Such a beautiful hotel, such welcoming staff and everything was so clean!
Stayed in April 2024
Reviewed: April 13, 2024
Anastasia
PortugalN/A
Great view, location, great room, helpful staff
Stayed in April 2024
Reviewed: April 9, 2024
Nady
SwitzerlandUnfortunately the two major issues with the hotel are external but they impacted heavily our confort. Music coming from a club every night until 3am (you hear it clearly in the room), we were beach front (7th floor) Construction site next to the hotel with a huge running engine 24h a day. (you hear it in the room) Price is high for what it is with those issues So sad to write that because the rest was great
The pool is fantastic The location and view from the room (beach front) The service and the staff The breakfast Everything was good
Stayed in April 2024
Reviewed: April 8, 2024
G
United KingdomWe would have preferred the rooftop pool to be more adults only with the atmosphere and size of the pool as a nice place to chill but having children ourselves I can understand also.
Hotel in a fantastic location and staff were friendly efficient. Comfortable rooms, clean and stylish. Ideal having the rooftop pool and beach to chose from.
Stayed in April 2024
Reviewed: April 8, 2024
Mary
United KingdomAll good
Stayed in February 2024
Reviewed: April 3, 2024
Suzana
CroatiaMissing balcony
Location and staff are amazing!
Stayed in April 2024
Reviewed: March 23, 2024
Aaron
United KingdomN/A
Excellent trip
Stayed in March 2024
Reviewed: March 21, 2024
Rony
United Arab EmiratesNo balcony
Everything was very good
Stayed in March 2024
Reviewed: March 16, 2024
Nancy
IrelandA bit noisy at night
Lovely room, friendly staff, clean, good food
Stayed in March 2024
Reviewed: March 16, 2024
Catalin
RomaniaGreat location and big rooms. The swimming pool is lovely. The food is great. Great beach and the staff on the beach very friendly.
Stayed in March 2024
Reviewed: March 11, 2024
Tímea
HungaryEverything was fine!
It is an exceptional small hotel with private beach at West Beach. The staff is very helpful and kind, we were upgraded to a better room than the one booked. Small presents during our stay.
Stayed in March 2024
Reviewed: March 5, 2024
Michaela
United KingdomThe dinner selection was average, however, it was aligned with the cost of the stay. Breakfast was fantastic though, and we ate out a bit so it didn’t affect our stay much.
The location was great, staff superb and facilities comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Maria
United KingdomNothing!
The location and the smallness in comparison to the other hotels around
Stayed in February 2024
Reviewed: February 28, 2024
David
SingaporeConstruction ongoing. Sometimes music a little loud
Really nice place on the beach
Stayed in February 2024
Reviewed: February 24, 2024
Michael
United KingdomNothing, everything from start to the finish of our stay was great.
Breakfast was great, lots of choice, great staff and located in a nice area of the hotel overlooking the boardwalk with good views of the beach & the city.
Stayed in February 2024
Reviewed: February 19, 2024
Claudio
Italyprice quite expensive
Location , breakfast, facilities (private beach and rooftop pool..evne if not big, but beautiful) , Staff
Stayed in February 2024
Reviewed: February 18, 2024
Orly
IsraelNot enough space at the pool area, the toilet close to the pool is not clean enough.
Great location, the staff is super nice. Rooms are clean and big. The pool staff is amazing and super friendly. The food at the pool bar is great
Stayed in February 2024
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