West Crescent, Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#163 of 712 hotels in Dubai
Guests' ChoiceBased on 1284 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.0
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 9, 2023
Racheal
UgandaNot much to do
The pool
Stayed in September 2023
Reviewed: August 31, 2023
Emmylou1976
SpainFor being such a big hotel I was surprised at the limited gluten free range and the lack of knowledge from staff as to what items were gluten free. This was every time I went into the restaurant, it was a real hindrance at meal times.
A good selection of food.
Stayed in August 2023
Reviewed: August 31, 2023
Billy
AustraliaAmazing breakfast
Stayed in August 2023
Reviewed: August 29, 2023
Peck-handson
United KingdomNothing. Everything was PERFECT
The best hotel I have stayed in so far and what a wonderful experience for first time visit to Dubai
Stayed in August 2023
Reviewed: August 27, 2023
Khaled
KuwaitThe pools are small . The bellows were not comfortable .
Staff were helpful . Soneta from wet deck she was very nice and attending requests fast
Stayed in August 2023
Reviewed: August 27, 2023
Akemi
JapanStaff are so kind and care around guests Pool is so nice ♪ I wil come again .
Stayed in August 2023
Reviewed: August 27, 2023
Maguy
United Arab EmiratesStaff in restaurant could be nicer to children
Location. Vibe.
Stayed in August 2023
Reviewed: August 20, 2023
Arlene
United Arab EmiratesThe staffs are super amazing!!! Thanks to Hanna and Haard for being super helpful with all my inquiries and requests! Great service for the housekeeping staffs Bala and Prashant! All of you made our stay super comfortable! We'll definitely come back!
Stayed in August 2023
Reviewed: August 18, 2023
Cynthia
AustraliaQuite far down the palm, not an issue in the car though.
It was absolutely lovely - staff, room, view & breakfast!
Stayed in July 2023
Reviewed: August 16, 2023
Maisa
United Arab EmiratesResponding is not too fast
I like it
Stayed in August 2023
Reviewed: August 14, 2023
Hamza
United Arab EmiratesNothing, but it's a bit expensive
Everything
Stayed in May 2023
Reviewed: August 7, 2023
James
AustraliaNothing!
The property was so modern and always clean. Staff were extremely welcoming, polite and attentive. Buffet breakfast was the best I’ve ever had.
Stayed in August 2023
Reviewed: August 6, 2023
Fatma
United Arab EmiratesNeed to be more clean
Stayed in August 2023
Reviewed: August 5, 2023
Iana
United Arab EmiratesThe swimming pool timing it is not as the other W Hotels outside of UAE.
Stayed in August 2023
Reviewed: August 5, 2023
Sibel
TurkeyNothing. Everything was amazing
Staff are so welcoming, kind, polite and nice
Stayed in August 2023
Reviewed: August 4, 2023
Amna
United Arab EmiratesThere were a few marks on the bed sheet, scratched leather on the headboard of the bed.
The ambiance and view is immaculate
Stayed in August 2023
Reviewed: August 3, 2023
Najeeb
Saudi ArabiaHospitality
Stayed in July 2023
Reviewed: August 2, 2023
Arut
United Arab EmiratesStaff is fantastic, hotel is super good , we have late check out , and hotel have no problem with this
Stayed in July 2023
Reviewed: July 30, 2023
Richard
United KingdomEverything was great.
Very clean. Nice staff and friendly
Stayed in July 2023
Reviewed: July 28, 2023
Mohammad
KuwaitAll was perfect
Location
Stayed in May 2023
Reviewed: July 26, 2023
Vipin
IndiaI personally feel its a touch expensive and more like a place people want to be seen around in?
A very fancy Hotel at THE PALM. This place is a bit far off from rest of the city, though the property is nice. The Breakfast spread is fantastic & totally worth it.
Stayed in July 2023
Reviewed: July 24, 2023
Khaled
United Arab EmiratesEverything
Everything
Stayed in July 2023
Reviewed: July 22, 2023
Ahmed
United Arab EmiratesNo
Good
Stayed in June 2023
Reviewed: July 21, 2023
Ahmed
OmanOne of the beat hotel at the palm and i got great service from staff name Aisha, and all the staff are corporative, friendly and respectful
Stayed in July 2023
Reviewed: July 14, 2023
Riza
GermanyCould be more economical during off season.
W Hotel concept design. Pool area and land scape. Room size is good, however it is very dark for my taste. Restaurants.
Stayed in June 2023
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