1228 Sherbrooke Street West, H3G 1H6 Montreal, Canada
#2 of 134 hotels in Montreal
Guests' ChoiceBased on 132 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.6
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Merijn
United KingdomVery lovely staff
Stayed in May 2024
Reviewed: May 12, 2024
Sandro
South AfricaNothing
Luxury…!!!
Stayed in May 2024
Reviewed: May 7, 2024
Prakash
CanadaNA
Excellent room service, cleaning staff was very efficient and helpful. The location cannot be beaten, right next to the Fine Arts museum and in the downtown core. The restaurant was fantastic.
Stayed in May 2024
Reviewed: April 23, 2024
Adeline
United States of AmericaI like everything about the hotel.
Stayed in April 2024
Reviewed: April 4, 2024
Erick
AustraliaPaying my bill, but they are worth every cent I spend, as they say you get what you pay for
From front door to front office, all of the hotel staff are wonderful, helpful and attentive. Rooms are clean and well attended to and the ritz never disapoints.
Stayed in March 2024
Reviewed: April 1, 2024
Jill
United KingdomThe only complaint we had was that instead of teaspoons we had wooden sticks
I could not fault the staff at The Ritz-Carlton. They were exceptional. We had an upgrade to a Junior Suite which was amazing!
Stayed in January 2024
Reviewed: March 18, 2024
Matthew
United States of AmericaBar was a bit expensive.
Beautiful hotel in a great location.
Stayed in January 2024
Reviewed: February 5, 2024
Monica
United States of AmericaThe view from my window .
Beautifully kept and decorated. Sophisticated without being overwhelming. Everything was in excellent taste.
Stayed in February 2024
Reviewed: December 23, 2023
Kevin
United States of AmericaNothing
Luxurious hotel outstanding service.
Stayed in December 2023
Reviewed: November 12, 2023
Justin
CanadaExceptional friendly service from all staff at the Ritz Carlton. Whether it's the valet driver, front desk, restaurant employees, you will find everyone to be in a great mood and always greet you with a smile and warm welcome.
Stayed in November 2023
Reviewed: October 30, 2023
Christine
United States of AmericaRooms are fabulous…toilette is amazing Totoneoreal…service could not have been better and location is ideal
Stayed in October 2023
Reviewed: October 23, 2023
Dean
United States of AmericaI liked everything about the property. the only thing i didnt like was it was a short stay and would have liked to stay longer.
from the time we got out of our car, we were greeted by friendly employees. once checked in, the macaroons and pastries in the room that seemed homemade were outstanding. The bathroom was the best, amazing. the bar was great. we did not dine there but had some drinks. Overall, great value. I tried to stay there again a couple weeks later but was sold out. The best Ritz that I have ever been to.
Stayed in September 2023
Reviewed: October 23, 2023
Rahul
United States of AmericaNothing!
Everything!
Stayed in October 2023
Reviewed: October 8, 2023
Vojtech
United KingdomNothing- Everything was great!
The hotel is in a great location right in the center of Montréal, close to all restaurants and shops. The room we stayed in was large (nearly 50sq meters) and had deep bath as well as a shower and a dedicated dressing room. The service was amazing as you’d expect, but all the staff were exceptionally lovely and went above and beyond our expectations - the trip was for my wife’s birthday and the staff put petals on the bed and left some chocolate treats and a birthday card for her, what a lovely touch that has made our trip very special. There were plenty of choices for breakfast, and the food was delicious. We sat in the courtyard garden while ducks were roaming by - a lovely atmosphere.
Stayed in October 2023
Reviewed: October 1, 2023
James
United States of AmericaUpon departure there were some issues. We had requested a van the day before, and were told as we were leaving that none were available, so we and our friends had to take two taxis.
Breakfast was too expensive. Location was excellent.
Stayed in September 2023
Reviewed: September 22, 2023
Harold
United States of AmericaDinner at Le Boulud not a good value.
Exceptional staff-RC training might be the best in the industry, guest room excellent-modern, spacious and well stocked, all requested services rendered promptly and cheerfully.
Stayed in September 2023
Reviewed: August 5, 2023
Laurel
United States of AmericaI liked everything.
The staff was so great! Rooms had every upgrade possible. Fancy toilet. Good room service.
Stayed in July 2023
Reviewed: June 8, 2023
Claudia
Germanynothing to complain about!!!!!
We often have booked Ritz Carlton before, but this was an outstanding experience. We had never such a pleasant stay. Everybody in the Hotel was extremely friendly and we got a lot of help due to special situation. Reception was extremely helpful and extraordinary friendly, Restaurant same and food was also awesome, breakfast as well as dinner. Fantastic stay over my birthday!!!!! Many thanks!!!
Stayed in June 2023
Reviewed: May 24, 2023
Michelle
United States of Americapool area was too small. would like to have seen more outdoor area.
bathroom features, walk-in closet, details, comfort.
Stayed in May 2023
Reviewed: May 11, 2023
Andrew
United States of AmericaThe breakfast needs help. Poor quality and not very good. It was not up to par with a 5 start hotel, everything else was fantastic though. Thankfully there are great breakfast options close to the hotel.
Staff is extremely friendly and helpful. The few things we needed during our stay or asked for they took care of it right away.
Stayed in April 2023
Reviewed: May 8, 2023
Sabrina
United States of AmericaThe cake wasn't eaten completely and stayed in the room for 2 days, no one took it back. The lunch at Boulud wasn't as good as expected but we really enjoyed a dinner at the restaurant Le Bonaparte in Le Vieux Montreal.
The nice attention for my daughter's birthday, they offered us a cake. The Spa is amazing and the staff is very nice and helpful. The doormen were particularly helpful on any occasion.
Stayed in May 2023
Reviewed: April 24, 2023
Janet
United States of Americaeverything perfect
amazing staff -attention to every detail- sooo friendly
Stayed in April 2023
Reviewed: April 10, 2023
David
United States of AmericaNothing
The service was perfection, fulfilling and anticipating our every need. Pampering without stuffiness. The Ritz Carlton Montreal exceeded our expectations on every aspect: Personal service,accommodations,pool,spa,and fitness, bar and dining. Unbelievably smooth check in and check out. Ideal understated elegance. The Ritz earned my loyalty for every trip to Montreal.
Stayed in April 2023
Reviewed: April 8, 2023
Carolina
United Kingdomit will be nice if the restaurant is open all day for drinks and food - also there is no we’re in the hotel to sit and relax .. the only area is the bar.
facilities were great , room , pool , gym , spa and business Center
Stayed in April 2023
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