Very friendly stuff. Coffe for free. Very clean rooms. Quiet. Greath location

Stayed in May 2023

The elevator wasn't working and had to carry language to my room which was 2 stories down from the reception by hand.

The staff is very helpful and friendly. They attended to your needs without hesitation. The location is also great.

Stayed in May 2023

The bathroom was too cold

Stayed in April 2023

All great. We were with our dog, and had no problems.

Stayed in May 2023

The elevator was broken 2 days. The same products were at breakfast for 3 days in a row.

The hotel was very clean.Nice and smilingly employees.Very good location

Stayed in May 2023

The room was too small and they squeezed a fridge, microwave, big desk, big arm chair into the tiny space. I had to keep my luggage on the floor of the bathroom which was disproportionally big. The towels were thin and yellowish. I could tell it wasn’t dirty but it looked gross. The shower was a disaster. Water spilled everywhere. I had to wipe and dry the floor mat while showering.

It was located in the centre of shopping and sightseeing district.

Stayed in April 2023

The shower only has a very small glass wall with a very big opening. When showering the complete bathroom will be under water due to that.

The Location in the City Center is very conveniente. The staff was very friendly. Clean rooms.

Stayed in April 2023

The entrance is in a side lane opposite Starbucks (initially difficult to locate) and lift buttons need firm encouragement.

In the centre of the city between department stores, surrounded by food options (indicated on the hotel’s city map) and on direct tram lines fro Centraal or Den Haag HS stations. Room is more than adequate with very comfy bed, bathroom desk, armchair, fridge and close to supermarket and cheaper breakfast options. I based myself here and travelled to other places from Rotterdam to Amsterdam to Haarlem by train.

Stayed in April 2023

not well indicated, difficult to find

correct room and in city center

Stayed in March 2023

I really liked the ambience of the hotel and could not fault it.

I only had one breakfast at the hotel and it was fine.

Stayed in April 2023

No cash payment

Location Breakfast

Stayed in April 2023

Nothing

Location, facilities, cleaness

Stayed in April 2023

The default temperature in the room is a bit low, so you'll have to turn it up every time you enter the room and before going to sleep. The Wi-Fi was decent enough, but the last two days of our stay it stopped working and it wasn't fixed.

The location is great, right in the center of the city, but not too far from the two main train stations, right above the Spui tram stop, and close to 2 or 3 supermarkets. The girls at the reception were always super nice and helpful. The room is quite spacious and comes with a fridge, a microwave oven, and a coffee machine, so you can buy frozen meals in the supermarket, put them in the fridge, and heat them in the microwave oven whenever you want. There are also free drinks (coffee and tea) in the reception. If there's a day you don't want your room to be cleaned up, you can ask in reception and you'll get a free drink coupon (for helping the environment). The bed is not a double, but two single beds place next to each other instead, which may be uncomfortable for couples, but great for friends and/or family.

Stayed in April 2023

friendly staff and location

Stayed in April 2023

There were very poor view through the windows. Also, I was expecting something more fancy for this money. But it is actually quite regular hotel.

Location is wonderful. Beds were comfortable. Spacious bathrooms. Very good breakfast!

Stayed in March 2023

The slices of cheese tended to be a bit dry at the edges.

Breakfast was ok, good hot dishes.

Stayed in April 2023

Breakfast was excellent. staff were very friendly.

Stayed in April 2023

Parking in the area is expensive. (Book in advance at the parking garage to get a better rate.)

Great location. Spacious rooms, good facilities, friendly staff, very clean. Lots of restaurants close by.

Stayed in April 2023

Room a little small for 2 people. Cleanliness of bathroom, towels and linen ok but it could have been better on floor and dust.

Excellent breakfast at self-service with multiple choice. Location in the city centre at walking distance from both the center and the institutional zone.

Stayed in April 2023

The room was well organised but a tiny bit small; my yoga mat only just fitted on the floor. Some shelves inside the wardrobe would have been appreciated. The wardrobe was very big, with a few hangers, then lots of empty space. The pillows were terrible, thin and lumpy. I'd have preferred two plain chairs rather than one upholstered chair - we had to take turns to sit at the desk!

We wanted a central location and were surprised at how quiet it was. The beds were comfortable. The kettle, fridge, and microwave were really useful. When you've been touristing all day and had a big lunch, it's very nice to be able to relax with a glass of cold milk (or wine) and to be able to heat up a pastry. The unexpected big plus was 24-hour bike hire from inside the hotel and a bike-sized lift. The bikes were very good ones. I'd happily stay here again.

Stayed in April 2023

great friendly staff plus fantastic location

Stayed in April 2023

THE ONLY THING THAT WAS WRONG WITH THIS HOTEL! 🤣 Fix the damn elevator! It was opening left and right when you went into it, and the sounds are not a good touch for people who are paranoid. Other than that, the stay was perfect.

Everything was the way it was supposed to be! Clean, easy and comfy. You get what you pay for and it worked well for a 4 day trip. The room had all you needed. Staff was great and courteous.

Stayed in April 2023

shower isn’t really comfortable

in the city center, friendly staff, and large room

Stayed in April 2023

The location is perfect

Stayed in April 2023

The room is very small; just one chair, which is inconvenient when two people share the room, desk and meal. An extra folded chair would be helpful. Though I am medium-sized, I would have preferred a bigger (wider) blanket.

Excellent, friendly and helpful staff, perfect cleanliness, the bike room to store our bicycles free of charge, free coffee in the reception, perfect location and view, rooms being soundproof, comparatively soundless fridge and good microwave. Very good pillows, 2 different sizes.

Stayed in April 2023