Lackluster view. Large support steel beam obstructing what little view I had. Make sure to be careful what rooms you book and ask for room details when you check-in. Gym was a bit disappointing.

Comfortable beds, very lackluster view if your rooms are facing the inner courtyard. I cannot speak for the outward facing rooms. Bathrooms are clean and spacious enough for a group. Large TV was a nice surprise.

Stayed in August 2023

We couldn't stay at the hotel due to the hurricane, however, the hotel did not charge us any cancellation fees even beyond the cancellation policy. I wish I could visit there but definitely next time.

Stayed in August 2023

The pool is much smaller than the photos show, but was fine for just hanging out in the water and having drinks

The staff very friendly and helpful.

Stayed in July 2023

It is expensive for the location and the "market" was crazy expensive. Private event prevented us from having breakfast or time at the pool on our last day, and we had time to spare before we left the city for the day.

Bryan was nice and helpful at the front desk. Staff was friendly and restocked our room well.

Stayed in July 2023

N/A

great hotel overall

Stayed in June 2023

considering it’s a 5* hotel and not cheap, it was pretty average

great location

Stayed in May 2023

some rooms are loud. you can hear the club next door or noise from the street

Great location. amazing steak house on site. good vibe. rooftop bar and pool were amazing

Stayed in May 2023

This hotel is probably a little tired and needs a bit of TLC in places - just general wear and tear issues. However, my main issue is no fault of the hotel and has more to do with the location and the homeless population in SD which is on its doorstep. As a woman travelling alone, I did not feel safe in this area, esp' in the evening. And if I were to visit again, I wouldn't opt to stay here.

I stayed a couple of nights at the Andaz in SD, the room was large, bathroom was clean, the bed were really comfy and huge, plus the staff were great and informative. I didn't have breakfast at the hotel but there are some great places close by to grab coffee with good healthy breakfast choices. I requested a quiet room, so I didn't have a room that faced the road, whilst the view wasn't amazing, I had a good night's sleep w/ no disturbances.

Stayed in March 2023

I couldn’t sleep at night due to the noise coming from the streets, if you’re trying to relax and not go out, this isn’t the place for you

clean, fancy and prime location for younger crowds

Stayed in May 2023

Nothing

The rooftop pool was great for a relaxing stay

Stayed in April 2023

The parking was the only thing I didn't really like. You have to stop and pull over to the side of the sidewalk, but it is amongst oncoming traffic and the cars are parked all around the building making it difficult to pull over to check in. There is also no self-parking for guests who are checked in, only valet. Tye valet were noce folks, and I didn't mind the option to valet, but it was difficult since you had to stop in the middle of traffic for them to notice you. Also I felt that the price you have to pay to keep your car there overnight for each night you stay as a guest was way to pricey.

I loved how comfortable the bed was. I felt like it was hugging me to sleep. I loved the air conditioning, the plasma screen tv, the fact that the snacks in the room were complimentary, as well as the waters in the mini fridge. I loved that the elevators and door to your room are activated only from your room key. I loved being able to see the view from the rroftop l, and that there was a comfortable sitting area and pool to enjoy. The bath tub we had was huge which was nice to soothe in. And we had a nice view. Overall, it was a nice experience especially since it was our first time in San Diego.

Stayed in April 2023

very expensive to stay and valet parking

clean free beer wine roof

Stayed in April 2023

it was dark in the lobby and although the rooms have been updated the double occupancy rooms could use more bathroom space and privacy.

they were very friendly and accommodating and by far the quietest hotel I’ve ever stayed in and there was a huge convention in town

Stayed in February 2023

We had a room were in front it smelled really bad and though we told them two times they couldn't do anything about it. It would have been great to get another room as the hotel didn't seem to be full.

Super nice location in the city center, walking distance to bars and restaurants. Nice rooftop and very friendly staff.

Stayed in January 2023

the only downside - but also its advantage - of the hotel is that it is very central and that’s why it is quite loud outside during the night because of the people partying in Gaslamp Quarter.

Very modern and clean hotel. Great welcoming with complimentary drinks.

Stayed in January 2023

Staff was extremely accommodating with free upgrade to our room, rooftop staff and valet also very helpful and friendly! The room was really clean and very nice! Amenities are wonderful and overall experience was fantastic!

Stayed in January 2023

Very Noisy.

Liked the convenience to the Gas Lamp area, Convention Centre and Seaport.

Stayed in October 2022

I did not request a HC room but was put in one. I was hoping to have a bath.

Stayed in October 2022

Room was nice, but being 4 persons (2 adults and 2 kids) we need 2 queen beds: we had 1 queen bed and 1 sofa-bed that in the end was reducing a lot the space of the room

Swimming pool and bar on the roof, gym

Stayed in August 2022

short hours of F& B - leaking bathroom faucet / phone in did not work

rooftop

Stayed in August 2022

Food should have arrived hot and in the time stated. I stepped on a sharp wire in the carpet. I brought it to the front desk and the concierge took it and said he would let someone know, but there was no follow up. It only pierced my foot and thankfully I could remove it myself, but I would have expected some follow up.

We didn’t eat breakfast. We did order dinner via room service. We were told 15-30 minutes and we waited 45 minutes. The food was pretty cold and one item wasn’t available and we were not told for 30 minutes after ordering. Very mediocre service.

Stayed in August 2022

the 55 dollars a day for parking didn’t love downtown because of the general degradation of the area but this is not their fault

everything, nice and friendly staff , good rooms

Stayed in August 2022

Valet parking price was horrendous, especially since it took at least 30 minutes to retrieve the car each time.

I liked the modern decoration of the room and the rooftop restaurant.

Stayed in July 2022

The hotel is allowing pets in the hotel which I didn't like..

.The location of the hotel is great.. Staff are wonderful

Stayed in July 2022