Reviews of Casablanca Hotel by Library Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
147 West 43rd Street, New York, NY 10036, United States of America
#11 of 410 hotels in New York
Guests' ChoiceReview Score
Based on 240 hotel reviews
9.1Score breakdown
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Cleanliness
9.3
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Comfort
9.4
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Location
9.7
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Facilities
8.9
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Staff
9.8
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Value for money
8.6
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Free WiFi
9.5
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Reviewed: April 28, 2024
Kelly
United States of America21 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Location awesome, staff all so friendly and helpful, bed was very comfortable.
Stayed in April 2024
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Reviewed: April 24, 2024
Walid
Canada129 Reviews10 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast is over rated
It is a nice hotel located few metars from time square
Stayed in April 2024
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Reviewed: April 21, 2024
Claire
United Kingdom9 Reviews1 helpful vote8.0“Overall very good , excellent location and staff amazing”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bit old and tired in places but overall very good. Would have liked fridge in room . Smelt bacon smells coming through bedroom
Location, Friendly staff & bespoke service
Stayed in April 2024
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Reviewed: April 20, 2024
Dean
United States of America26 Reviews5 helpful votes10“Pleasantly surprised by this charming little gem of a hotel.”- • Business trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I love Rick’s Cafe on the second floor. It’s two large sitting rooms, well appointed, with complementary snacks and continental breakfast in the mornings. And, there is a complementary automatic espresso machine!
Stayed in April 2024
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Reviewed: April 18, 2024
Kenneth
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast and all day Ricks cafe Amazing . Staff was so accommodating ! Would stay here again !!
Stayed in April 2024
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Reviewed: April 18, 2024
Noel
France4 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
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Location, attentive and friendly staff.
Stayed in April 2024
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Reviewed: April 17, 2024
Jones
United States of America5 Reviews10“The classiest, convenient hotel in NYC”- • Business trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
I have no negative words for this gem
It was so beautiful. Classic old wood, iron staircase railings, clean classy room, beautiful til in restrooms. The common area on 2nd floor was lovely with breakfast and free refreshments. And the double pane windows ensured a quite nights sleep even in a noisy town that never does. It was absolutely charming
Stayed in April 2024
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Reviewed: April 17, 2024
Christine
United States of America2 Reviews10“This is a comfortable, friendly hotel.”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location, cleanliness,atmosphere, breakfast & extremely pleasant & helpful staff
Stayed in April 2024
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Reviewed: April 17, 2024
Lorraine
Ireland10 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Petite Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
There was nothing to dislike, enjoyed every minute of stay, would highly recommend.
Everything about this hotel was excellent, the staff from front of house, door and reception, breakfast staff and room keepers were all amazingly friendly and helpful. The breakfast was delicious, and the selection of fruit, snacks and drinks available at day was a real bonus.
Stayed in April 2024
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Reviewed: April 16, 2024
Divya
United States of America1 review10Exceptional- • Business trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast could be better
Reception was great, rooms were cozy, excellent location
Stayed in March 2024
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Reviewed: April 8, 2024
Jean
United States of America2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Minisuite with One King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Small, quiet, yet in the middle of Times Square. Parking next door, affordable, convenient, excellent customer service
Stayed in April 2024
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Reviewed: April 5, 2024
Oksana
United States of America9 Reviews10“Loved the location and the theme of the hotel”- • Leisure trip
- • Family with young children
- • Petite Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
it was a small room so pay attention to the footage of the room you book.
it was clean and quiet in the foyer and in the hotel itself. Noises outside made it noisy in the room but it’s understandable because the hotel is close to the Time Square. Overall we enjoyed our stay. Loved that they had slippers and gowns just like in Europe and they offered complimentary bottles of water.
Stayed in March 2024
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Reviewed: April 1, 2024
Roger
United States of America25 Reviews5 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The front desk staff was outstanding, we used to be a committed Millennium customers...no.more we are team Casablanca
Stayed in March 2024
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Reviewed: March 28, 2024
Maie
Estonia26 Reviews1 helpful vote10“Everything was perfect”- • Family with young children
- • Petite Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
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Liked everything - the location, the room, the snacks and especially so welcoming staff who made us feel as home.
Stayed in March 2024
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Reviewed: March 26, 2024
Sink
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Petite Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our cute room was next to the elevator and we could easily hear people in the hall outside our door.Thankfully most people were settled in when we went to bed.Could also hear the Walkie Talkies the cleaning staff used in the morning.
We loved the location. It was also a cozy place to come back to where we felt welcomed. Hot coffee/tea after being out in the cold was wonderful.
Stayed in March 2024
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Reviewed: March 24, 2024
Lisa
United Kingdom5 Reviews1 helpful vote9.0“Not cheap but worth it for location & staff.”- • Leisure trip
- • Family with young children
- • Petite Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
N/a
Great location, friendly staff.
Stayed in March 2024
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Reviewed: March 24, 2024
John
United Kingdom12 Reviews9.0“Quiet with wonderful service in the heart of New York City”- • Business trip
- • Couple
- • Premium King Room
- • Stayed 2 nights
Hotel is starting to look a bit tired but none the worse for that.
Super helpful staff Wonderful cosy lounge for a light breakfast and all day coffee Quiet and extremely comfortable.
Stayed in March 2024
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Reviewed: March 22, 2024
Niall
Ireland1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff, location
Stayed in March 2024
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Reviewed: March 22, 2024
Anne
United States of America52 Reviews2 helpful votes8.0“Practical family-oriented hotel with terrific service.”- • Leisure trip
- • Group
- • Minisuite with 2 beds
- • Stayed 5 nights
- • Submitted from a mobile device
Older building — could use a refresh of carpeting/furniture, etc.
Amazing staff. Super friendly & welcoming. Always available to help. Terrific lounge w/ light breakfast & snacks. Great housekeeping. Also, location is very accessible to theaters.
Stayed in March 2024
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Reviewed: March 21, 2024
Justin
United States of America2 Reviews10“Very convenient and enjoyable atmosphere; a nice change from the city outside!”- • Leisure trip
- • Couple
- • Premium King Room
- • Stayed 2 nights
Friendly staff, great location, fun theme
Stayed in March 2024
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Reviewed: March 21, 2024
Rex
United States of America16 Reviews10“Fabulous location, quiet, and staff was outstanding!!”- • Business trip
- • Family with young children
- • Premium Room with Two Beds
- • Stayed 2 nights
The hotel was great but the city traffic is too congested.
The hotel was exceptionally clean, and the staff were so professional and friendly. The beds were very comfortable and you could not hear the noise from outside. It was a perfect location with great restaurants nearby and walking distance to the Broadway shows.
Stayed in March 2024
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Reviewed: March 15, 2024
Beth
United States of America18 Reviews1 helpful vote10“Great location, super hotel”- • Leisure trip
- • Solo traveler
- • Petite Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
A little pricey
Quiet , beautiful property, lots of amenities, comfortable room , close to Times Square and Broadway . Great restaurants near by and parking !
Stayed in March 2024
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Reviewed: March 4, 2024
Stacey
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Premium Accessible Room with 1 King Bed
- • Stayed 1 night
This was the perfect location and stay for us as we attended a Broadway show and did a little overnight stay. The staff took care of everything for us- they were engaging, helpful and so friendly! They had a great suggestion for everything. They took care of dinner reservations for us and timed it perfectly for the 7pm show! the rooms were spacious very clean. The 24hour snack bar was so convenient! Parking was a no hassle- as the garage was next door. We will never stay anywhere else in the future!!
Stayed in March 2024
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Reviewed: March 1, 2024
Jeffrey
United States of America5 Reviews3 helpful votes10“This is the go to place in NYC!”- • Leisure trip
- • Couple
- • Petite Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
All 👍 although the room radiator heat was difficult to maintain the temperature. Got very warm and had to keep opening the window at night but we got used to it.
Wow! What a surprise- perfect location to walk to restaurants and get to broadway shows. The Casablanca theme was so cool and the vibes were calming especially in the lounge/ with comfy chairs and fireplace. We so enjoyed meeting other guests there in the evening The breakfast was like continental on steroids😉. Perfect for a kickstart for each day.. and the serving staff made us feel like family. The managers should be very proud of them. The front desk team were so helpful and friendly. Thanks to them for making us feel at home throughout our stay. Lastly the housekeepers were very nice folks and did an amazing job keeping our room so clean. Will return here again!
Stayed in February 2024
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