120 West 41st Street, New York, NY 10036-7315, United States of America
#16 of 416 hotels in New York
Guests' ChoiceBased on 1837 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.0
Staff
9.4
Value for money
8.3
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Jean-claude
Francethe fact of not being able to dine at the desired time due to the restaurant being full and limited in number of seats
the welcome and the consideration and attention of all the staff, the ideal location as well as the very appreciable Italian restaurant in the evening, the manager Yana is a very professional and caring person
Stayed in May 2024
Reviewed: May 9, 2024
Artemis
GreeceRoom with no view att all.
Breakfast was adequate. Location is excellent
Stayed in May 2024
Reviewed: May 8, 2024
Machado
FranceEverything was wonderful, thank you a lot
Amazing Hotel, hope to come back again !!
Stayed in April 2024
Reviewed: May 6, 2024
Kamolthip
United States of America-
Great location. Clean modern room. Nice professional staffs.
Stayed in April 2024
Reviewed: May 6, 2024
Ivan
ItalyExcellent position, great Staff and great Hotel
Stayed in April 2024
Reviewed: April 30, 2024
Tanja
SloveniaNothing
Hotel is on top location, especially if you are first time in NY. Extremely friendly staff, clean rooms and a good breakfast.
Stayed in April 2024
Reviewed: April 29, 2024
Marie
United KingdomA water machine would have been good to fill up water bottle
Great location, clean throughout and staff were really friendly and very helpful
Stayed in April 2024
Reviewed: April 28, 2024
Eric
United States of AmericaLobby Bar staff was exceptional
Stayed in March 2024
Reviewed: April 24, 2024
Karen
South AfricaComplimentary slippers were huge. Couldn’t use them sadly
Location location
Stayed in April 2024
Reviewed: April 24, 2024
Cati
ArgentinaHonestly everything was perfect.
Location was unbeatable, property was comfortable, staff was really nice, helpful, cheerful. Hotel was nice and clean. Our room was comfortable, big considering New York standards. Bathroom was beautiful. Complimentary coffee in room. Got a pack n play for the baby to sleep in. Already recommending and probably staying again at LUMA Times Square when visiting NYC
Stayed in April 2024
Reviewed: April 19, 2024
Dennis
United States of AmericaCoffee and tea could be in an easier to reach location.
Stayed in April 2024
Reviewed: April 17, 2024
Amanda
United KingdomBreakfast expensive and not included in room rate.
Excellent location and very quiet room.
Stayed in April 2024
Reviewed: April 14, 2024
David
IsraelQuite expensive
Awesome location, nice view, all the appliances you need and friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
Julia
United States of AmericaExcellent central location. It’s on a relatively quiet street. The two king beds was a plus for us. We also had breakfast included in our rate which was a nice touch. Rooms are a nice size for NYC!
Stayed in April 2024
Reviewed: April 13, 2024
Ian
AustraliaRestaurant could have been a bit better and cheaper.
Property was close to everything and within walking distance.
Stayed in April 2024
Reviewed: April 12, 2024
ארצי
IsraelEverything was great at Luma hotel, it was clean, the location is super, the staff is very friendly especially RON from the resturant ! I will defenetly returne again. Yossi
Stayed in April 2024
Reviewed: April 9, 2024
Nina
CroatiaI wasn’t able to pay with my debit visa card which I use all through EU without any problem. Cash or credit card was ok. My visa debit card was accepted in stores, subway…
Great location. Confortable bed and pillows. Very good breakfast and money worth, especially comapring the price for breakfast in NYC. Staff kind.
Stayed in April 2024
Reviewed: April 9, 2024
Daniel
United States of AmericaWe were delayed one full day by weather. While it was not the hotels fault, we hoped for some sort of accommodation. None was received.
Location was excellent.
Stayed in April 2024
Reviewed: April 9, 2024
Lorig
United States of AmericaBrick wall view
Very clean. Excellent location
Stayed in April 2024
Reviewed: April 8, 2024
Lisa
United States of AmericaGreat location, friendly staff and good size, comfortable room
Stayed in April 2024
Reviewed: April 8, 2024
Marcus
United KingdomSometimes requests to the front desk were not followed through (eg in-room tech help)
Room was excellent, beds were very comfortable, location was perfect (close to everything but quietly located). Staff were lovely.
Stayed in April 2024
Reviewed: April 7, 2024
Courtney
United States of AmericaMy room location was looking at a brick Wall it was very dark .
Location & staff were excellent
Stayed in April 2024
Reviewed: April 6, 2024
Tomislav
CroatiaGreat location for exploring the city
Stayed in April 2024
Reviewed: March 28, 2024
Annmichelle
United KingdomThe Luma Hotel is one of the best hotels I have stayed in and one of the only New York Hotels that I would return to. The staff were exceptional and super friendly and helpful. The Happy Hour was a lovely start to any evening.
Stayed in March 2024
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