The room was bare basic and very tiny . We were staying for few nights so it was a bit squashy. No chest of drawers only one tiny bed side table. With two adults and two luggages was a bit uncomfortable. The level of the noise is high at night, but that's the compromise for the perfect location.

Perfect location, very close to Times Square and other attractions. Good value for money. Friendly staff. The room is okay for a short stay.

Stayed in April 2024

Staff did what they were supposed to do (and that wasn’t much, since the basic idea is that people stay for the location).

Very good location

Stayed in April 2024

That does not have an elevator

It’s a very good, but it needs an elevator.

Stayed in April 2024

The room did not match the picture. The window didn't lock shut, the bolt on the door didn't work, the shower curtain was dirty, and there was lots of hair on the bed and in the bathroom.

Location.

Stayed in March 2024

Extreme noisy room , you can listen all cars and trains in the street all night , have one train station close distance and is hard for sleep , no lift , small rooms small bathroom

Maybe location

Stayed in March 2024

No elevator

Great location, a block from Amtrak. The room was clean.

Stayed in March 2024

My room door could not be locked on inside. It wasn't aligned quite right. I discovered this upon first arriving which was a bit late. Around 10pm? I tired several times to shut it and press on it, lift it up, etc. trying everything I could besides slamming it to line it up. When I went to use the restroom that door was even worse. It had a 1/2 inch gap between the strike plate and end of extended striker. Making the door knob useless. As a catch and hold shut mechanism. The guest in the room next to me had decided my door problem was personal and had decided to stomp up and down the hall slamming hers while also slamming the stairwell door and there was also attempts to open mine knocking my balanced hair brush down I set up as an early warning system since all I had was the chain to keep someone from walking in. Which I have woke up those being removed at 3-4am in motels more than twice. It was very busy outside my door for a couple hours and I had no idea I was to blame for starting it, until I got up at 8am the next morning and it all started over again. This person was obviously very self centered and childish. I never gave baby Karen the time of day. I wasn't going to engage with that mess. Or explain myself. I never slammed my door to try and shut it. It was a metal door and I could see the problem. The mattress was comfortable and by 11 something the chaos had finally been having stopped. I slept well without anymore disturbances

The lobby, room sheets and towels were clean. Also staff were very attentive and kind. Security to enter was top notch, classic N.Y. style.

Stayed in March 2024

The basin was in the room. Also, the basin kept dripping into the room after every use. The bathroom was very tiny. Forget about taking a shower.

It was cheaper than other options in the area.

Stayed in March 2024

Property was okay but they don’t have elevator so it become a problem for my friend as she have knee inquiry.

The hotel is in midtown so very convenient to the penn station. You can get any location through subway. They don’t provide much facilities as compared to price of the hotel.

Stayed in March 2024

the hotel and room weren't clean, I saw someone's hair on my bed and in the bathroom, the window was impossible to lock, so I could hear the city which never sleep even better than I could imagine. everything was old, still worked, but super old, and definitely needs some repair. and also be aware that the area around the hotel is not the safest, I wouldn't recommend the solo travelers to walk around around late.

the hotel is fine. it's not the best or the cleanest, but it's okay. location is the main advantage of the hotel.

Stayed in March 2024

No Elevator, so luggage can be an issue.

Great location if you need to be close to Penn Station. Clean and helpful staff.

Stayed in February 2024

If you check-in before 3pm you need to pay $10 for each hour you arrive early. At check-out I wanted to leave my luggage until my flight and there was noone at the desk. Couldn't reach them on the phone either. The hotel room is the bare minimum you would need. Cleanliness was ok, but the hotel didn't feel very clean overall.

It was a cheap room, with a private bathroom.

Stayed in March 2024

No elevator,no kettle in the room,microwave

Near in times square

Stayed in March 2024

I didn’t like the rooms were small. The bathroom was tight.

I like where it was located. Walking distance from where I needed to be

Stayed in March 2024

No elevator or escalator

Good rooms

Stayed in February 2024

I came with 2 heavy suitcases and had no idea the place doesn’t have elevator. The front desk guy placed me in the last floor and didn’t bother checking for lower levels availability (I had to ask specifically and only then he tried to search but it took too long so I just told him I’ll take the original room). He didn’t offer help with carrying my luggage. Overall it felt like they don’t much to please the gusts, but my stay was good because it was affordable and the room was functional.

Affordable, great location

Stayed in February 2024

It was dirty. I saw multiple pieces of hair on the best. Some of the bed sheets were dirty. Couple of the pillows were dirty too.

It was cheap and in a good location.

Stayed in February 2024

Did not like having to do stairs, especially after walking all day to sight see. Really need to invest in an elevator. If you have a bad back or knees would not recommend staying here. Again pay for what you get if on a budget.

Location great from Madison Square Garden, a 20 min walk to Times Square. Next to plenty of places to eat. Not so bad for price if on a budget. A couple blocks away from train station.

Stayed in February 2024

Tv wasn’t working room freezing cold heat did not work properly room was very small 3 feet by 10 feet and left a leftover roll of tissue that was besically already gone

That it was clean

Stayed in January 2024

Windows cannot be open. Small stairs. No lounge at the reception. Dirty toels

Location

Stayed in January 2024

Very small and no elevator but cheap and very close to downtown

Stayed in December 2023

4 flights of stairs. No lift. Very small room. Tiny facilities in room

Position. Short walk from Penn station

Stayed in December 2023

Small room, no elevator

Location, price.

Stayed in December 2023

Heating was on and too hot. Shower Luke warm

Location

Stayed in December 2023