9939 Universal Boulevard, Orlando, FL 32819 , United States of America
#26 of 388 hotels in Orlando
Guests' ChoiceBased on 1653 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
8.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Larry
United States of AmericaService and attention.
Stayed in March 2024
Reviewed: March 18, 2024
Monica
United States of AmericaThere is a $28 overnight fee for parking that I didn’t know
I was very pleased with the experience. Nice pools, and very clean!
Stayed in March 2024
Reviewed: March 18, 2024
Roberta
United States of AmericaLocation was perfect for my visit to the area. I did not have any services all at the hotel because I was only there for one day. I do plan on returning and enjoying the services you offer
Stayed in March 2024
Reviewed: March 18, 2024
Victoria
United States of AmericaIt is a walk from the hotel to the parking lot. It wasn't horrible but wasn't great.
We loved the views. Rooms were comfortable and clean. Food was amazing!
Stayed in March 2024
Reviewed: March 18, 2024
Michelle
United States of AmericaConvenient location. Beautiful property. Employees were helpful and friendly.
Stayed in January 2024
Reviewed: March 18, 2024
Mariapatricia
United States of AmericaLocation, service, clean, it is a beautiful property
Stayed in March 2024
Reviewed: March 18, 2024
Jessica
United States of AmericaMy only issue was that in the morning at like 8:15 am day of checkout day, someone tried opening our door while we were sleeping. When I got up to look, it was a staff member leaving our bill inside the door, not outside the door which would have been a better option. This is not ok, because had we not been sleeping and I was changing or doing other things couples do and the deadbolt would have not been on the door, then that would have been a whole different scene and I would have had a very different reaction. It was uncomfortable and I was very uneasy after that happened and could not fall back asleep to enjoy the rest of my last morning. This way of leaving the final checkout bill is the only thing the hotel needs to definitely change.
The hotel is beautiful and very clean. It has so many amenities and it definitely exceeded what I was expecting. The room was cold... just how I like it and the bed was extremely comfortable. Other than one pretty uncomfortable experience, all in all, it is a great hotel which is why I gave it a good rating.
Stayed in March 2024
Reviewed: March 12, 2024
Udo
GermanyLong distances, long aisles to get into the room. we paid 300$ for the night and were asked to pay an extra 10$ for the fitness per person. Outrages. Principally we didnt.
nice pool area.
Stayed in March 2024
Reviewed: March 11, 2024
Felicia
United States of Americanothing
I love everything about the Rosen Shingle Creek, my husband and I stay here often and we always enjoy it. Very comfortable, beautiful, and love the hot tub.
Stayed in January 2024
Reviewed: March 3, 2024
Tracy
United States of AmericaI felt nickled and dimed with all the fees, I was told copies were complementary but charged .25 cents for each, the valet also seemed to gouge my purse as I kept having to tip every time I took my car out. I even tipped one valet driver handsomely thinking he would bring luggage up and had to tip another worker for doing so.
It was absolutely beautiful! Everything was!
Stayed in February 2024
Reviewed: March 2, 2024
Jesus
United States of AmericaVery clean
Stayed in February 2024
Reviewed: March 1, 2024
Susan
United States of AmericaParking fee $28 per day
Beautiful property. Nice gym, pools, hot tubs and restaurants onsite
Stayed in February 2024
Reviewed: February 27, 2024
Miznah
Saudi ArabiaWas an amazing hotel, all services was provided and easy to find.
Stayed in December 2023
Reviewed: February 19, 2024
Samantha
United States of AmericaN/A
Everything! Clean, location, comfortable, amenities-all TOP TIER! The restaurants are amazing!
Stayed in February 2024
Reviewed: February 11, 2024
Renovtions
United States of AmericaWe liked all we very satisfied!!
Everything was wonderful
Stayed in February 2024
Reviewed: January 29, 2024
Kevin
United States of AmericaNa
Ease of checking in and proximity of the restaurants and spa.
Stayed in January 2024
Reviewed: January 28, 2024
Andreas
GermanyDated facility, high cost for self parking, air condition was very, very noisy!
Accessability and Golf Course
Stayed in January 2024
Reviewed: January 28, 2024
Paul
United States of AmericaNeeds another hot tub
Stayed in January 2024
Reviewed: January 21, 2024
Emirhan
TurkeyRooms are old and need to transform
Old but luxury facility
Stayed in January 2024
Reviewed: January 20, 2024
Timothy
United KingdomNothing
Outdoors the staff the overall experience was fantastic. Will be returning if in Orlando or at there other resorts.
Stayed in December 2023
Reviewed: January 19, 2024
Maaz
CanadaThey charge you for glasses/plates that you order from room service
The overall experience was amazing.
Stayed in December 2023
Reviewed: January 8, 2024
Lorna
IrelandNothing really, a little more expensive than expected
Big spacious property with lovely pool area. Liked the restaurants on site
Stayed in January 2024
Reviewed: January 7, 2024
De
United States of AmericaExcellent Hotel. Friendly staff, clean. Great breakfast and food overall. Good value for a great stay! I'd definitely recommend it. The 24-hour kitchen is a great convenience.
Stayed in January 2024
Reviewed: January 7, 2024
Deborah
United States of AmericaI had no negative issues.
The rooms were very clean, the beds were also comfortable. The food was also good and the facility is beautiful and the grounds were well maintained! Loved my stay here!
Stayed in December 2023
Reviewed: January 5, 2024
Ron
United States of AmericaFriendly, efficient staff, clean, comfortable room
Stayed in January 2024
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