5855 American Way, Orlando, 32819, United States of America
#31 of 388 hotels in Orlando
Guests' ChoiceBased on 1297 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
9.2
Staff
9.1
Value for money
9.0
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Destiny
United States of AmericaWould have been nice to have a shuttle
N/a we ate out
Stayed in May 2024
Reviewed: May 21, 2024
Ro
United States of AmericaN/A
Everything was so clean & the location was great/nearby any & every activity I did.
Stayed in May 2024
Reviewed: May 21, 2024
Joanna
United States of AmericaThe light switches in the bedroom. The sink that was outside of the bathroom.
It was quiet. Liked the modern design of the bedroom. It was close to everything.
Stayed in May 2024
Reviewed: May 20, 2024
Emily
United States of AmericaFriendly staff, quiet hotel, very clean, safe
Stayed in May 2024
Reviewed: May 19, 2024
Allan
CanadaNo complimentary breakfast. The rate is high so there should be. Restaurant prices are too high so didn't eat there.
There isn't a breakfast. Just a pay restaurant. Prices very high. Too high to be a place for a family to actually eat.
Stayed in April 2024
Reviewed: May 16, 2024
Nichola
United KingdomVery clean. Good value. Nice pool and gym . Close access to universal and other amenities.
Stayed in May 2024
Reviewed: May 14, 2024
Foluke
United KingdomN/A
Neat and tidy
Stayed in April 2024
Reviewed: May 13, 2024
Shawn
United States of AmericaBreakfast wasnt included sadly
Awesome facility, very clean and a great view. Very accessible.
Stayed in May 2024
Reviewed: May 13, 2024
Myron
Jamaicathat I had to pay for food, wanted it to be included in the cost
didn't buy
Stayed in April 2024
Reviewed: May 13, 2024
Tracy
United States of AmericaNothing in my view.
The property was excellent and staff second to none. Breakfast was fantastic and the staff wonderful.
Stayed in May 2024
Reviewed: May 13, 2024
Jagdish
United States of AmericaVery clean, great facilities, friendly staff… Vanessa G was extremely nice, always had a smile on her face and was extremely polite. Thank you Vanessa.🙏🏻🙏🏻
Stayed in May 2024
Reviewed: May 11, 2024
Ross
IrelandLed showing temperature of the fridge was horribly bright when trying to sleep, I had to use pillows to hide it. Also couldn't open the window for fresh air
Good sized room, clean
Stayed in May 2024
Reviewed: May 6, 2024
Alexander
IsraelPerfect Hotel, good Room and location, free parking.
Stayed in May 2024
Reviewed: May 4, 2024
Laurence
Francebathroom not completely clean No shuttle for the Universal studio
Good location near all the parks, big room, staff friendly
Stayed in May 2024
Reviewed: May 4, 2024
Ben
IsraelEcxellent location, clean, comfort
Stayed in April 2024
Reviewed: May 3, 2024
Jelenabgd
SerbiaNo hangers for the towels in the bathroom, nowhere to put the clothes when in shower,, messy sheets on beds (clean but flat)
Size of the room, clean, location, helpful staff, parking, big tv
Stayed in May 2024
Reviewed: May 1, 2024
Douglas
BrazilHad issues with the mini fridge, but nothing that was too problematic
Location, staff extremely friendly and that went above and beyond to help us.
Stayed in April 2024
Reviewed: May 1, 2024
Antonello
ItalyNew, clean, great position
Stayed in April 2024
Reviewed: April 28, 2024
Maria
Costa RicaEverything was as expected
Location, room
Stayed in April 2024
Reviewed: April 26, 2024
Dorcas
United KingdomThe payment transaction at check-in. The holding deposit and hotel reservation were lumbered together without being informed which was very confusing. This however, got resolved by Vikky who was very helpful and understanding.
Great location and the staff very welcoming, helpful and friendly. Nice room and the bed was comfortable. We had a wonderful stay and would definitely stay there again.
Stayed in April 2024
Reviewed: April 25, 2024
Melissa
United States of AmericaConvenient location, clean, large room, allowed late checkout for a reasonable fee
Stayed in April 2024
Reviewed: April 24, 2024
Marcof007
ItalyThere are very few staff at the check-in. If there are 3 or 4 person before you it takes time to complete the process.
The hotel is conveniently located close to the Universal Studios. There are close also the Interstate that bring you to Disneyland and to Kennedy Space Center. There is a little but nice pool outdoor.
Stayed in April 2024
Reviewed: April 23, 2024
Christina
United States of AmericaNot a fan of the room setup compared to other hotels, but that's just me!
Location
Stayed in April 2024
Reviewed: April 23, 2024
Thomas
United States of AmericaNo complaints.
Location was perfect. Within a few miles of everything we did. Staff was excellent. People at the front desk were first class. Would definitely stay again.
Stayed in April 2024
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