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What guests said about Bhurban:
2.0
Scored 2.0
i had to leave the hotel an hour after check in because he...
i had to leave the hotel an hour after check in because he place was in such sorry state. not recommended for families at all.
unsafe place with random men roaming around. anyone could come up to our apartment and take a look. absolutely sorry state of affairs. terrible experience. not recommended to anyone.
Also, rude staff. used abusive language with me.
A
Anonymous
4.0
Scored 4.0
Location was away from traffic and busy areas which was good...
Location was away from traffic and busy areas which was good. But they were packed to capacity due to which they did not give attention as in the past. Further, they had a musical concert @ Rs.15000 per person and those who did not opt for it, had limited choice in dining because their restaurants were closed on night 13th/14th August.
Shabih
6.0
Scored 6.0
1- Ambience : front desk corwded not a proper queue followed...
1- Ambience : front desk corwded not a proper queue followed.
2- Hosue keeping services are really poor, they missed cleaning surface and areas, lobby side windows locks are not porpley function, wash room showers not working, food basket missed int he room, we have to call two to three for these petty services to make it working.
3- Parking not propely managed someone parked car in such a way that it looks occupied two parkings.
4- Overall food is pathetic in buffet, breakfast and Al-cart in chinese cusine.
5- Lobby fast food is better but not signature.
In 5-Star I mean you are not expecting such blunders
Khurram Aman
Pakistan
8.0
Scored 8.0
Mesmerizing weather and awesome beauty of the town.
Mesmerizing weather and awesome beauty of the town. After Pearl Continental Hotel in Bhuban, I would recommend "Holiday Grand Resort Hotel" that is great value of money and have excellent staff to serve you.
Khalid
Pakistan
10
Scored 10
I liked the views from room most.
I liked the views from room most.
They did had live music could just sit in Gallery and listen to it.
Facilites for children were there but did not get chance to use it. If you ever travel there and eat only order local food not fast food.
Ruquia
United Kingdom
4.0
Scored 4.0
Over priced lodging
Rude Reception staff
Over priced lodging
Rude Reception staff
False charges posting
Not great value for money
Untidy and congested dining room for breakfast
Expensive food
Locations and view is nice
Property is old but maintained
I had a wonderful stay with my family at this beautiful home hosted by Awais. The place was spotlessly clean and well-maintained, which really added to the overall experience. The host was incredibly professional, ensuring all our needs were met and providing helpful recommendations for local attractions. The breathtaking views from the room window and balconies were the cherry on top. I would highly recommend this place to anyone looking for a peaceful and comfortable getaway in the hills.
Exceptional facilities, from the room amenities to the food options. Furthermore, the overall infrastructure of the hotel seemed to be in a good, sturdy and clean condition. A pleasant surprise was the availability of entertainment rides for kids in the hotel that made the overall experience quite child-friendly as well. The staff were also quite cooperative and always available.
One of the nicest properties I've stayed in! The rooms are big and beautifully designed. The lobby of the hotel is amazing. The view from the room was also really goos. The rooftop restaurant has a full valley view and it was too relaxing. The staff is really well trained and they know how to take care of the guest. Will surely visit again.
Exceptional value of money. Great location between Murree and Bhurban. The access road needs repair but if you can look beyond that it is great. You can even get a PC Bhurban entry card/voucher if you book your stay here! Highly recommended!
The Customer Service by Mr. Muzammil. He is excellent in support. he was always there when you need him. some times you dont pay for hotel, you pay for service. Bhurban Hills was combo. I am very happy and would like to stay again.
Well maintained and clean place to stay. Hosts were very good plus they allowed flexible check in and check out timings. Best place to stay in bhurban. Good wifi and safe parking space for cars. Perfect view of valley from rooms.
Alhamdulillah their ambiance was on point. From their staff to their comfort level, everything was remarkable. Their quality of food was also 10/10. Environment is really suitable for families. Highly recommended.
The Valley view is very beautiful, which you can enjoy from your room balcony as well. The hotel building is well maintained. Ample of room for walking in woods and gardens. Have a variety of food.
Shelton suites Bhurban staff is very cooperative and very welcoming Mr Rahat at front desk very friendly .
Excellent services and wonderful management..best
place to stay..
Flat is on very peaceful location, just next to PC bhurban , rooms are big and ventilation is really good in all flat . All facilities available that one flat require
The only thing that made me excited to visit this hotel was the online booking staff who communicated on phone and told about the hotel but found the other way.
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