Hotels in Etiler, Istanbul

This hotel is located in the prestigious Etiler district, close to many shopping malls. It offers an outdoor pool, rooms and a spa centre with a hammam and a sauna. All the staff were friendly, helpful, professional, and made us feel welcomed and safe. The general manager was a very intelligent and courteous man. When I provided him with feedback regarding an issue we had with the Club Lounge, he ensured he understood everything I said, and rectified the issues immediately. I knew he took my concerns seriously. It's very difficult to find good service like this, which is why I am so pleased with our stay at this hotel. Each time I contacted reception from our room, the lady I spoke with was so helpful and accommodating. I was amazed with the service we received from the staff members in the Club Lounge, they were very attentive, professional, and welcoming. Also the food was very nice in the evenings, along with our alcoholic beverages. The only thing I didn't like was how rude and arrogant some of the hotel guests were being to the waiters at the buffet breakfast. One woman in particular ordered the waiter to pour her an apple juice, when it was self-serve and she had nothing wrong her legs or arms! Please don't be rude people, you're not royalty! Treat everybody with respect and kindness. Thank you to all the staff, you did an amazing job.