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The best five-star hotels in Medan

Check out our pick of great five-star hotels in Medan

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Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options.

Super convenient location—right across from the big, new DeliPark Mall and close to the Tjong A Fie Mansion, plus loads of great local eats nearby. There’s even a nice little coffee spot called Kaffa right by the hotel exit, which seems pretty new and serves great coffee from both local and international beans. Check-in was a pleasant bonus—they told us we were the "guest of the day" and treated us to a complimentary cake in the room, some extra amenities, and a late check-out. Definitely a nice, personalised experience. The interior feels a bit dated, but it’s still clean and well kept. We did notice small things like peeling wallpaper near the door and a wobbly toilet paper holder, but nothing that really affected the stay. Overall, it was a solid experience—Marriott quality that you would expect anywhere in the world.
Review score
Fabulous
608 reviews
Price from
US$94.51
1 night, 2 adults

Grand City Hall Hotel & Serviced Residences is situated in the heart of Medan. It is next door to the Bank Indonesia Complex.

We liked the facilities and the room was spacious and very quiet, noise didn’t carry at all! Also made use of the spa facilities which were wonderful, great value and next to a huge pool! We also loved how friendly all the staff were and the options at breakfast which were so vast!
Review score
Very good
186 reviews
Price from
US$88.40
1 night, 2 adults

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and...

Lovely big room. Excellent pool. Helpful and friendly staff.
Review score
Very good
605 reviews
Price from
US$49.08
1 night, 2 adults

Located in the heart of Medan’s business district, Cambridge Hotel Medan offers modern rooms with an outdoor swimming pool and a rooftop bar.

The location with malls close nearby, hotel facilities and excellent breakfast. Nice.and professional staff
Review score
Very good
90 reviews
Price from
US$66.60
1 night, 2 adults
All five-star hotels in Medan

Looking for a five-star hotel?

When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.

Most booked five-star hotels in Medan this month

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5 star hotels that guests love in Medan

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  • Avg. price/night: US$45.65
    Review score
    Pleasant · 96 reviews
    Their executive room is the best value in Medan and beyond. Breakfast is very rich, they have a business center too, not sure why the hotel is only 3-star, maybe due to it's relatively small size or the immediate surroundings (location is centric but outside street is a bit dusty and hectic). But the experience is 5 star, at least when staying in an executive room.
    Guest review by
    JanRozs
    Solo traveller
  • Avg. price/night: US$45.41
    Review score
    Good · 524 reviews
    It felt very luxurious for us, especially since we just came back from the jungle. Everyone was nice, the room was big, clean and well-provided, there was room service
    Guest review by
    Karlijn
    Young couple
  • Avg. price/night: US$94.51
    Review score
    Fabulous · 608 reviews
    The food was excellent for both lunch and breakfast. The foyer entrance, restaurants and bar area are 5 star, but other areas of this ‘Marriott’ hotel are not 5 star.
    Guest review by
    Grant
    Young couple
  • Avg. price/night: US$45.41
    Review score
    Good · 524 reviews
    5-star facility @ USD 30.00 is amazing. At the reception they upgraded my room to 'Deluxe' without my asking. That was real surprise for me. I didn't feel like walking as the floor was so clean that I didn't want to spoil it! There are a good number of malls and branded stores nearby. Taxi arrangements are excellent and economical.
    Guest review by
    Sudarshan
    Solo traveller
  • Avg. price/night: US$94.51
    Review score
    Fabulous · 608 reviews
    First, the staff is friendly and helpful, meeting the expectations of a 5-star hotel. Special shout-out to Debang, Nurul and Johannes. The breakfast buffet was really good. And the food at Jade (Chinese restaurant) was within expectation. As for the room, the amenities are great.
    Guest review by
    Oi Peng
    Solo traveller
  • Avg. price/night: US$49.77
    Review score
    Very good · 605 reviews
    The breakfast was variety of every things and the location in city Centre was excellent, however; Unavailability of the bar in 4/5 star hotel was unexpected!! The room was excellent with massage services in room was fabulous. Thank you.
    Guest review by
    majid
    Group
  • Avg. price/night: US$49.77
    Review score
    Very good · 605 reviews
    The staff are friendly, the room is big, but the facilities wasn't complete. I need to request for simple thing like floor mat to be provided. They didn't really clean the room throughly, and didn't change bed sheets until i asked them to do. My room was uncleaned and dusty until I complained to them. The standart of five stars isn't match to the service and amnities.
    Guest review by
    Charisma Nelly
    Family with young children
  • Avg. price/night: US$45.41
    Review score
    Good · 524 reviews
    Friendly staff, helping when they can. Facilities present in the room. Good bed. Almost soundproof room. Good toilet and shower. Grand Mercure is a 2star hotel compared to this one. Radisson should have 5 stars.
    Guest review by
    Erik Zoeteweij
    Family with young children
  • Avg. price/night: US$52.81
    Review score
    Very good · 497 reviews
    The staff are five star for sure. The swimming pool are of good size. Rooms are clean though the towels are a bit old. Check in and check out is pretty fast.
    Guest review by
    Amidis
    Group
  • Avg. price/night: US$48.44
    Review score
    Very good · 287 reviews
    This is a well presented five star convention hotel in the heart of the city. Professional staff and high quality fittings. The business lounge on the 10th floor is a bonus.
    Guest review by
    GTasOz
    Solo traveller

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