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The best five-star hotels in Bacalar

Check out our pick of great five-star hotels in Bacalar

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Set in Bacalar, Casa Chukum has a garden, a shared lounge and a terrace. With an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

Beautiful property, amazing lobby area and truly wonderful sociable staff. Also the animals were great to have around, especially little Meserito (I love cats). The location is great, not totally central, but in Bacalar basically everything is walking distance. Also appreciated it was quiet with not much outside noise. Nice little extras like the local sweets in the room, the map at the front desk to mark where you're coming from and the small surprise they give you at checkout.
Review score
Superb
936 reviews
Price from
€ 78.03
1 night, 2 adults

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi.

I loved Bacalar and I loved this hotel! the rooms were big and bed was huuuge. Hotel is by the lake and the views are so beautiful! They offer kayaks and paddle boards too . In the evening you might see baths by the lake:)
Review score
Superb
195 reviews
Price from
€ 239.12
1 night, 2 adults

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area.

We were staying in the lagoon view suit which had beautiful views and breakfast on the balcony each morning was lovely. The hotel is like a little oasis however there is building work / an abandoned building on one side and a strange holiday rental place the other which our room overlooked. For the price you pay and a 4 star hotel, I would have expected a mini fridge, you are provided with small bottles of water each day which isn’t enough, especially to say the hotel is a little out of town. You can’t walk into town, you have to take a taxi, they are pretty cheap but it does feel like you are a bit out of it. I appreciate that most the hotels with lagoon access were a little further out. Food at the hotel was nice, we had breakfast each morning and lunch one day by the pool. It would be nice for more veggies options to be on the menu. I found the breakfast menu and tour options confusing. We booked our lagoon boat tour through the hotel which we were advised we would be picked up from our dock. We then found out on the day that we in fact needed to get a taxi to where the boat departed. I wanted to go on the 3 hour tour but was told it was not available and we could only do the 5 hour tour. When we arrived it became apparent the shorter tour was in-fact available. We were also put on a boat without an English speaking guide which meant we had no idea what was being explained to us for the 5 hour duration. The staff at the hotel were aware our Spanish was very limited and would have known we would needed a bilingual guide. Service was often quite slow, there isn’t any sort of reception, all communication is done through WhatsApp. I like the modern idea but it took us over an hour to get drinks by the pool one day waiting for a response. Overall it is a nice option to stay in Bacalar, the hotel and views are lovely and the private dock is a bonus. However service levels could definitely be improved to align with the price and star rating.
Review score
Superb
461 reviews
Price from
€ 239.45
1 night, 2 adults

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests.

The view from the rooms were amazing! I think every room has a view of the lagoon. Walking into the room after a long day and seeing the lagoon is a highlight. I am very thankful to the staff who were so attentive and welcoming, especially Jaer and Edgar! Jaer was amazing from the second I arrived. I also enjoyed the food, and the location was amazing.
Review score
Superb
237 reviews
Price from
€ 393.57
1 night, 2 adults

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar.

Staff, facilities, rooms and food all excellent
Review score
Superb
576 reviews
Price from
€ 246.80
1 night, 2 adults

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar.

Beautiful oasis in Bacalar. Super nice staff and great complementary morning yoga by Josi for those interested.
Review score
Superb
304 reviews
Price from
€ 170.82
1 night, 2 adults

Hotel Makaabá Eco-Boutique features an outdoor swimming pool, fitness centre, a terrace and restaurant in Bacalar.

Very nice and comfortable common areas, very good breakfast
Review score
Very good
1,334 reviews
Price from
€ 80.18
1 night, 2 adults

Facing the beachfront, Hotel CasaBakal - A pie de Laguna - Bacalar offers 5-star accommodation in Bacalar and has an outdoor swimming pool, garden and terrace.

The location of this place is unbeatable. I'm going to miss watching the sunrise from their lovely dock which has hammocks, seats and a roof. Gary at the reception was excellent, he really cares about his clients and the whole athmosphere of the place was lovely. The included breakfast is hands down the best I've had. It has a great selection of freshly cooked delicious options (chilaquiles, omelette, eggs, pancakes, etc) plus tropical fruits with granola and yogurt, and all the coffee you want.
Review score
Very good
1,242 reviews
Price from
€ 136.90
1 night, 2 adults

Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodation with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view.

The staff were excellent and efficient. The location with respect to the lake is fantastic. The rooms with the lake view are a must. They are on point with their breakfast.
Review score
Very good
300 reviews
Price from
€ 258.94
1 night, 2 adults

Set in Bacalar, Royal Palm Bacalar Cabañas & Lagoon Club features 6 accommodation with private balconies. All rooms feature a private bathroom. The hotel has family rooms.

Great staff, quick to respond and super helpful. Bungalow was great and is in a good location - to the lake and also to a good restaurant 50m from the house. We booked for a reduced price and would recommemd this place to everyone :)
Review score
Very good
378 reviews
Price from
€ 96.78
1 night, 2 adults
All five-star hotels in Bacalar

Looking for a five-star hotel?

When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.

Most booked five-star hotels in Bacalar this month

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Enjoy breakfast in Bacalar!

  • Review score
    Superb · 576 reviews

    Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar.

    Guest review
    one of the most beautiful and relaxing I've been
  • Review score
    Very good · 1,334 reviews

    Hotel Makaabá Eco-Boutique features an outdoor swimming pool, fitness centre, a terrace and restaurant in Bacalar.

    Guest review
    Great pool, amazing staff. Give then all a pay rise!
  • Review score
    Very good · 1,242 reviews

    Facing the beachfront, Hotel CasaBakal - A pie de Laguna - Bacalar offers 5-star accommodation in Bacalar and has an outdoor swimming pool, garden and terrace.

    Guest review
    the view, being right on the lagoon, lagoon sailing tour
  • Review score
    Fabulous · 173 reviews

    Bacalari - Adults Only features an outdoor swimming pool, garden, a terrace and restaurant in Bacalar. This 5-star hotel offers a bar.

    Guest review
    The staff were very welcoming, helpful, and professional.
  • Review score
    Very good · 300 reviews

    Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodation with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view.

    Guest review
    Location was stunning. Very peaceful. Food great. Staff excellent
  • Review score
    Good · 147 reviews

    Mia Bacalar Luxury Resort & Spa has an outdoor swimming pool, fitness centre, a garden and restaurant in Bacalar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.

  • Breakfast options
    Review score
    Superb · 304 reviews

    Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar.

    Guest review
    beautiful property with amazing architecture and decoration
  • Breakfast options
    Review score
    Fabulous · 3 reviews

    Suite Meztli is located in Bacalar and features a restaurant. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features family rooms.

Great access to the city centre! Check these five-star hotels in Bacalar

  • Review score
    Superb · 461 reviews

    Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area.

    Guest review
    Loved the setting, location and staff just amazing all around
  • Central location
    Review score
    Superb · 936 reviews

    Set in Bacalar, Casa Chukum has a garden, a shared lounge and a terrace. With an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

    Guest review
    Very beautiful hotel. Staff so friendly and helpful
  • Central location
    Review score
    Superb · 3 reviews

    Muy Bacalar is situated in Bacalar and features a restaurant. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.

  • Review score
    Superb · 195 reviews

    Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi.

    Guest review
    The location is great, super comfy beds and pillows.
  • Review score
    Superb · 237 reviews

    Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests.

    Guest review
    Beautiful place and staff is kind It’s really happy to stay this hotel
  • Central location
    Review score
    Very good · 5 reviews

    BACALAR INN Hotel has an outdoor swimming pool, garden, a shared lounge and restaurant in Bacalar. This 5-star hotel offers room service and a tour desk.

  • Review score
    Very good · 378 reviews

    Set in Bacalar, Royal Palm Bacalar Cabañas & Lagoon Club features 6 accommodation with private balconies. All rooms feature a private bathroom. The hotel has family rooms.

    Guest review
    Loved the lagoon, the room (spacious) and even the location

FAQ about five-star hotels in Bacalar

5 star hotels that guests love in Bacalar

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  • Avg. price/night: € 298.32
    Review score
    Superb · 195 reviews
    Staff is attentive and courteous. The hotel is amazing, very clean, beautiful And our room was superb. A/C was excellent, and WiFi is very reliable. food is excellent.
    Guest review by
    Jorge G.T
    Young couple
  • Avg. price/night: € 23.03
    Review score
    Fabulous · 435 reviews
    If you want nature, calmness and complete relaxation this is your place. It's not luxury, you don't have your own toilet or shower (it's shared and clean) but you have cute tent with bed and fan, free kayaks, beautiful calm set up and excellent food! Chef is Italian. Also very attentive and kind staff, muchas gracias Diego & Ben and doggies :) tip: book Front Lake tent.
    Guest review by
    Tuuli
    Young couple
  • Avg. price/night: € 170.82
    Review score
    Superb · 304 reviews
    everything! amazing 5 star hotel
    Guest review by
    Jennifer
    Group
  • Review score
    Fabulous · 338 reviews
    Rooms are amazing! Super clean and absolute five stars quality. Bathroom feels new and great value for money. Walking distance to town central including public piers to the lagoon for a swim.
    Guest review by
    Sayaka
    Young couple
  • Avg. price/night: € 64.74
    Review score
    Exceptional · 467 reviews
    The owners were super friendly and always available. 5 stars. The place itself is wonderful. A nice quiet refuge that I can't recommend enough.
    Guest review by
    Isabel
    Young couple