Set in Bacalar, Casa Chukum has a garden, a shared lounge and a terrace. With an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Maarja
From
Estonia
Beautiful property, amazing lobby area and truly wonderful sociable staff. Also the animals were great to have around, especially little Meserito (I love cats). The location is great, not totally central, but in Bacalar basically everything is walking distance. Also appreciated it was quiet with not much outside noise. Nice little extras like the local sweets in the room, the map at the front desk to mark where you're coming from and the small surprise they give you at checkout.
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi.
Sanna
From
Finland
I loved Bacalar and I loved this hotel! the rooms were big and bed was huuuge. Hotel is by the lake and the views are so beautiful! They offer kayaks and paddle boards too . In the evening you might see baths by the lake:)
Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area.
Emma
From
United Kingdom
We were staying in the lagoon view suit which had beautiful views and breakfast on the balcony each morning was lovely.
The hotel is like a little oasis however there is building work / an abandoned building on one side and a strange holiday rental place the other which our room overlooked.
For the price you pay and a 4 star hotel, I would have expected a mini fridge, you are provided with small bottles of water each day which isn’t enough, especially to say the hotel is a little out of town.
You can’t walk into town, you have to take a taxi, they are pretty cheap but it does feel like you are a bit out of it. I appreciate that most the hotels with lagoon access were a little further out.
Food at the hotel was nice, we had breakfast each morning and lunch one day by the pool. It would be nice for more veggies options to be on the menu.
I found the breakfast menu and tour options confusing. We booked our lagoon boat tour through the hotel which we were advised we would be picked up from our dock. We then found out on the day that we in fact needed to get a taxi to where the boat departed. I wanted to go on the 3 hour tour but was told it was not available and we could only do the 5 hour tour. When we arrived it became apparent the shorter tour was in-fact available. We were also put on a boat without an English speaking guide which meant we had no idea what was being explained to us for the 5 hour duration. The staff at the hotel were aware our Spanish was very limited and would have known we would needed a bilingual guide.
Service was often quite slow, there isn’t any sort of reception, all communication is done through WhatsApp. I like the modern idea but it took us over an hour to get drinks by the pool one day waiting for a response.
Overall it is a nice option to stay in Bacalar, the hotel and views are lovely and the private dock is a bonus. However service levels could definitely be improved to align with the price and star rating.
Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests.
Helen
From
United Kingdom
The view from the rooms were amazing! I think every room has a view of the lagoon. Walking into the room after a long day and seeing the lagoon is a highlight.
I am very thankful to the staff who were so attentive and welcoming, especially Jaer and Edgar! Jaer was amazing from the second I arrived.
I also enjoyed the food, and the location was amazing.
Facing the beachfront, Hotel CasaBakal - A pie de Laguna - Bacalar offers 5-star accommodation in Bacalar and has an outdoor swimming pool, garden and terrace.
Sylvia
From
United Kingdom
The location of this place is unbeatable. I'm going to miss watching the sunrise from their lovely dock which has hammocks, seats and a roof. Gary at the reception was excellent, he really cares about his clients and the whole athmosphere of the place was lovely. The included breakfast is hands down the best I've had. It has a great selection of freshly cooked delicious options (chilaquiles, omelette, eggs, pancakes, etc) plus tropical fruits with granola and yogurt, and all the coffee you want.
Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodation with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view.
Ikenna
From
Nigeria
The staff were excellent and efficient.
The location with respect to the lake is fantastic.
The rooms with the lake view are a must.
They are on point with their breakfast.
Set in Bacalar, Royal Palm Bacalar Cabañas & Lagoon Club features 6 accommodation with private balconies. All rooms feature a private bathroom. The hotel has family rooms.
Vera
From
Germany
Great staff, quick to respond and super helpful. Bungalow was great and is in a good location - to the lake and also to a good restaurant 50m from the house. We booked for a reduced price and would recommemd this place to everyone :)
When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.
Facing the beachfront, Hotel CasaBakal - A pie de Laguna - Bacalar offers 5-star accommodation in Bacalar and has an outdoor swimming pool, garden and terrace.
Guest review
the view, being right on the lagoon, lagoon sailing tour
Set in Bacalar, Azulea Hotel Bacalar offers 5-star accommodation with water sports facilities. This 5-star hotel offers free WiFi and parking. All the rooms have front lagoon view.
Guest review
Location was stunning. Very peaceful. Food great. Staff excellent
Mia Bacalar Luxury Resort & Spa has an outdoor swimming pool, fitness centre, a garden and restaurant in Bacalar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.
Suite Meztli is located in Bacalar and features a restaurant. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features family rooms.
Great access to the city centre! Check these five-star hotels in Bacalar
Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area.
Guest review
Loved the setting, location and staff just amazing all around
Set in Bacalar, Casa Chukum has a garden, a shared lounge and a terrace. With an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Guest review
Very beautiful hotel. Staff so friendly and helpful
Muy Bacalar is situated in Bacalar and features a restaurant. With a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi.
Guest review
The location is great, super comfy beds and pillows.
Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests.
Guest review
Beautiful place and staff is kind
It’s really happy to stay this hotel
BACALAR INN Hotel has an outdoor swimming pool, garden, a shared lounge and restaurant in Bacalar. This 5-star hotel offers room service and a tour desk.
Set in Bacalar, Royal Palm Bacalar Cabañas & Lagoon Club features 6 accommodation with private balconies. All rooms feature a private bathroom. The hotel has family rooms.
Guest review
Loved the lagoon, the room (spacious) and even the location
FAQ about five-star hotels in Bacalar
On average, a five-star hotel in Bacalar costs € 156.31 per night (based on Booking.com prices).
The average price per night for a five-star hotel in Bacalar for this weekend is € 259.09 (based on Booking.com prices).
The average price of a five-star hotel in Bacalar for this evening is € 243.51 (based on Booking.com prices).
Staff is attentive and courteous. The hotel is amazing, very clean, beautiful
And our room was superb. A/C was excellent, and WiFi is very reliable. food is excellent.
If you want nature, calmness and complete relaxation this is your place. It's not luxury, you don't have your own toilet or shower (it's shared and clean) but you have cute tent with bed and fan, free kayaks, beautiful calm set up and excellent food! Chef is Italian. Also very attentive and kind staff, muchas gracias Diego & Ben and doggies :) tip: book Front Lake tent.
Rooms are amazing! Super clean and absolute five stars quality. Bathroom feels new and great value for money. Walking distance to town central including public piers to the lagoon for a swim.
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