Get the celebrity treatment with world-class service at Grand Mercure Dubai City

Grand Mercure Dubai City is a 5-star hotel located next to GGICO metro and near to Dubai Airport. The hotel celebrates the Emirates cultural heritage and way of life that appeals to modern-day travelers. Discover breathtaking views with our rooftop pool and enjoy all-day dining at Walima, specialty café at Qova, lounge at Huzza mezzanine pool with kids play area. Create moments with our 9 conference facilities. Immerse your 5 senses in our Arabian Spa, and our premium and modern rooms.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Continental, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Simon
    United Kingdom United Kingdom
    Reception area was smart and rooms are nice and large too
  • Mohamed
    Spain Spain
    Amazing staff special thanks for mr Salah at the reception for the help and all facilities , also special thanks for Naima at the restaurant for nice welcoming and good service 🌺
  • Mrs
    Australia Australia
    Close to the airport but also close to dubai mall and burj khalifa. The shuttle which runs in the morning to the airport was also convinient. Theres limited space so 2 people did have to stand however it only took 10-15 minutes. The distance is...
  • Angela
    New Zealand New Zealand
    The proximity to the airport. The hotel looks nice
  • Dave
    Ireland Ireland
    Loved the location, 5 minute from Airport and walking distance to metro. All amenities at font door. Room was fantastic, can't complain 👌
  • Damiet
    Australia Australia
    Stayed here for one night to break up a long haul flight. Loved the pool for our 3 year old to splash around in. Had both breakfast and dinner at the hotel which exceeded expectations. Staff super friendly. Very comfy bed. Proximity to the...
  • Fatima
    United Arab Emirates United Arab Emirates
    Everything it’s nice and perfect❤️❤️ Thanks Lin for making my reservation always great and unforgettable. 🌹🌹🌹
  • Osama
    Egypt Egypt
    Room is very nice and modern, will all required things
  • Melissa
    New Zealand New Zealand
    The staff were very welcoming and friendly. The staff were always smiling and happy to answer our questions and find an answer if they weren't sure. The facility was clean and exceptionally tidy The good was scrumptious and a good selection...
  • Kevin
    Australia Australia
    Good hotel close to the airport and metro line helpful staff all ways ready to help The pool was a great relief from the Dubai heat

Hotel surroundings

Restaurants
1 restaurant on site

  • Walima
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

Facilities of Grand Mercure Dubai City
Great facilities! Review score, 8.5

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Pool view

Outdoors

  • Outdoor furniture

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Carbon monoxide detector
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • Arabic
  • German
  • English
  • French
  • Hindi
  • Russian
  • Filipino
  • Urdu
  • Chinese

House rules
Grand Mercure Dubai City takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
AED 50 per child, per night
4 - 12 years
Extra bed upon request
AED 50 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that the shuttle service is available for free one way only (where applicable).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Dubai City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Grand Mercure Dubai City