NOTE: Construction has commenced on The Rochester building nearby at 143 Surf Parade. The Rochester has not provided Encore Broadbeach with a construction schedule. Noise may be disruptive to Encore guests during work hours.

Please note that there is a non-refundable 1.4% charge when you pay with a Visa or Mastercard credit card, and a non-refundable 2.75% charge when you pay with an American Express credit card.

The name on the credit card used for the booking must correspond to the guest staying at the property and check in may be denied if this is not the case.

Please note that the property requires a credit card pre-authorisation of AUD $300 upon check in, to cover any incidental charges.

Please note that this property does not accept Schoolies reservations.

Please note between the dates of 6th of November to 1st December, 2024 and all guests must be 21 years of age or over to stay at the property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

This property will not accommodate hen, stag or similar parties. Please inform Encore Broadbeach in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

NOTE: Parking is strictly ONE space only per apartment for all apartment types. Additional vehicles will be required to utilise street parking. We recommend bring one vehicle. Note: Carpark space is limited and large vehicles such as Dodge Rams, Ford F150/250, Chevrolet Silverado will not be able to be accommodated.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Encore Broadbeach con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

No se puede hacer ruido de 22:00:00 a 07:00:00.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Según las indicaciones del Gobierno para minimizar el contagio del coronavirus (COVID-19), este alojamiento no aceptará a clientes de algunos países mientras dichas indicaciones sigan vigentes.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

Se pedirá un depósito por daños de AUD 300 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo en efectivo una vez revisado el alojamiento.