According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

The name on the credit card used for the booking should correspond to the guest that made the reservation at the property.

Please note that Standard, Deluxe and Suite with Hot Tub categories are accessible by 3 flights of stairs.

Please note that the only pets accepted are friendly dogs up to 10 kg.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Hotel Ferradura Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。