About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, hypoallergenic bedding, and free WiFi. Additional amenities include work desks, TVs, and tiled floors. Wellness and Leisure: The hotel offers spa facilities, a sauna, fitness center, and a seasonal outdoor swimming pool. Guests can relax in the garden or terrace and enjoy the games room. Dining Experience: A family-friendly restaurant serves Spanish cuisine with vegetarian, gluten-free, and dairy-free options. Dinner is available in a traditional ambiance. Location and Activities: Located in Rust, the hotel is a 14-minute walk from Europa-Park Main Entrance. Nearby attractions include Freiburg Cathedral (22 mi) and Colmar Train Station (27 mi). Activities include cycling and rafting.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Rust, this hotel has an excellent location score of 10.0

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
1 full bed
1 twin bed
and
2 full beds
1 full bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Hanne
    Germany Germany
    Das wir alle Zimmer auf einer Etage hatten . Das einchecken der vielen Personen ging reibungslos. Genügend kostenlose Parkplätze. Am Abend noch 1 Std kostenlos in den Park. Nach dem aus checken konnten wir noch den Pool benutzen.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Castillo
    • Cuisine
      Spanish
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free Wifi
  • Spa
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Breakfast

Bathroom

  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Water park
    Additional chargeOff-site
  • Cycling
  • Game room

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Lockers
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Seasonal
  • Heated pool
  • Pool/Beach towels

Spa

  • Kids' pool
  • Locker rooms
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • French

House rules
4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort takes special requests – add in the next step!

Check-in
From 3:30 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 8 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Please inform the property about the number of children traveling with you and their ages.

Please note that baby cots are only available upon request.

You can purchase tickets for Europa-Park and the Rulantica water world online. Please note that these are not included in the price.

The Rulantica water world is open daily (individual closing times can be found at www.rulantica.de). A shuttle bus is available to Rulantica and Europa-Park.

Europa Park Seasons:

Closed from January 13th to March 21st, 2025 - Low Season;

Open from March 22nd to November 02nd, 2025 - Summer Season;

Open from November 03rd to November 28th, 2025 - HALLOWinter;

Open from November 29th, 2025 to January 18th, 2026 - Winter Season.

Please inform the hotel in advance if you plan to arrive after 6:00 p.m. Please quote the contact details out of your booking confirmation.

Please inform 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about 4-Sterne Burghotel Castillo Alcazar, Europa-Park Freizeitpark & Erlebnis-Resort