You might be eligible for a Genius discount at El Carmen Suites. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Featuring free WiFi and a terrace, El Carmen Suites offers pet-friendly accommodation in Antigua Guatemala, 800 metres from Santa Catalina Arch. Rooms come with a private bathroom fitted with a bath and shower. There is a 24-hour front desk at the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Antigua Guatemala, this hotel has an excellent location score of 8.7

    • Breakfast info

    • Continental, Vegetarian, Vegan, American, Breakfast to go

    • FREE parking!


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ainhoa
    Belgium Belgium
    Beautiful place in a great location. Staff was really nice and breakfast was delicious with tons of options
  • Benedetta
    Italy Italy
    Very nice hotel in a good location with a great rooftop for breakfast.
  • Rachel
    United Kingdom United Kingdom
    The staff were very helpful and accommodating. I was in and out of Antigua between various mini trips and had a few separate nights here. I was allowed to keep bags at the desk when I was away, it was okay to arrive and leave at odd hours (e.g. a...
  • Alyona
    Russia Russia
    Beautiful place, delicious breakfast and very friendly staff.
  • Cadrin
    Canada Canada
    Really enjoyed our stay and the staff was very helpful. Centrally located and within walking distance to main attractions. The included breakfast was absolutely great!
  • Diana
    Poland Poland
    First of all the staff! We felt welcome by the staff (reception, restaurant and cleaning) from the first minute and throughout our entire stay. They were all very friendly, helpful, polite and professional. Great job!!! In general we really...
  • Lucie
    United Kingdom United Kingdom
    The room had two double beds which was great, good warm shower and the reception was very helpful. Also had a beautiful courtyard!
  • Richard
    United Kingdom United Kingdom
    Friendly staff, great breakfast, fabulous roof terrace with views of the volcanos, just far enough away from centre to be fairly quiet but easily walkable into town.
  • Daan
    Netherlands Netherlands
    Very nice place to stay, cute little garden, clean and nice beds. We stayed here multiple times. They kept our luggage for free when we went hiking the acatenango.
  • Daan
    Netherlands Netherlands
    Very nice place to stay, cute little garden, clean and nice beds. We stayed here multiple times. They kept our luggage for free when we went hiking the acatenango.

Hotel surroundings

Restaurants
1 restaurant on site

  • El Carmen Café & Restaurante
    • Cuisine
      Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of El Carmen Suites
Great facilities! Review score, 8.5

Most popular facilities

  • Free parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view

Outdoors

  • Outdoor furniture
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge

Media & Technology

  • Cable channels
  • TV

Food & Drink

  • Coffee house on site
  • Breakfast in the room

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Street parking

Reception services

  • Invoice provided
  • Luggage storage
    Additional charge
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safety deposit box
    Additional charge

General

  • Shuttle service
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by stairs only

Wellness

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
El Carmen Suites takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 10 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
US$20 per child, per night
3+ years
Extra bed upon request
US$20 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Please inform El Carmen Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.