Please kindly note that the hotel will become a totally smoke-free hotel from 1 June 2019.

Extra beds are subject to availability.

Guests checking in at or before 12:00 at noon will be charged an additional fee.

When making the reservation, please provide the credit card holder's name in English.

All bookings must provide full guest name in English (must same as Passport / ID card) and individual guest name for each booking, otherwise, we may not be accepted for Check-in. Guest name cannot be changed/ added once booking confirmed.

Please note that name on the credit card that is presented upon check-in must match the name on the reservation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorisation letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes.

Hotel offers free internet access for up to 2 mobile devices per day in all guest rooms. The third device may be charged per IP per day. Please note that WiFi in public area and restaurant is free only for 30 minutes per mobile device per 24 hours.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that when guests book more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property in advance.

Hotel does not accept bookings for 7 consecutive nights or more for all rate plans.

При настаняването гостите трябва да предоставят валиден документ за самоличност със снимка и кредитна карта.

Гостите на възраст под 18 год. могат да се настанят само с родител или официален настойник.