The Istay Team is at your complete disposal before and during your stay at the apartment. Please feel free to contact us for information prior to your arrival and to make the best arrangements for the check in that is done in person.

Bright, modern and comfortable apartment, it can accommodate up to 4 guests. It consists of two double bedrooms, one of which is lofted. It has a full bathroom with shower, a kitchenette and a bright dining area, with a small balcony. Living area with TV and wifi connection. A set of towels and bed linen available to guests. Strategic location, which allows you to easily walk to the main tourist attractions. Located in a dynamic and lively neighborhood, in the heart of the city center, 5 minutes walk from Santa Maria novella station and Piazza Ognissanti. It is located in a limited traffic zone, you cannot park in the surrounding streets, it is recommended to park in a private garage nearby, The apartment is on the third and last floor of a typical Florentine building (60 steps to walk), has no elevator, so it is not suitable for guests with reduced mobility. Stairs inside the apartment. --------------------- Service limitation: The temperature values ​​allowed in our apartment are 19°C (+ 2°C tolerance) up to a maximum of 21° C. Based on Decree no. 383 of 6/10/2022 of the Ministry of Ecological Transition, for the winter season, the period of switching on the systems for the Municipality of Florence is allowed from 8 November to 7 April, for a maximum of 11 hours per day. Pay attention to your house keys. In case of loss or non-delivery of the keys, a cost of 50 Euros will be charged for replacing the lock for security reasons. For urgent interventions caused by the guest outside office hours (from 10pm to 8am) a payment of EUR100 will be required

BY BOOKING MY APARTMENT, YOU ARE ACCEPTING THE FOLLOWING RULES: - In accordance with current anti-terrorism legislation, during check-in we will ask you for your ID or passport to be registered with the Department of Public Safety. If you do not have the documents or lack the required information by law we will not be able to check you in. - Check-in time is from 2pm to 8pm. Late check-in, if previously agreed, is possible at a cost as indicated in our conditions. - Check-out time is by 11:00 am; - Other possible guests have to be previously agreed with our staff; - Parties are not allowed; - Pets are allowed upon request. A supplement of twenty euros per stay will be charged; - Please be quiet after 11 pm and avoid to slam the doors; - Smoking is NOT allowed inside the apartment; - If anything breaks, please let us know. We will come to check it; - Take care of your keys. In case of unreturned and or lost apartment keys, you will be charged for the replacement of the lock for safety reasons; - For urgent interventions caused by guests out of office hours (From 22:00 to 08:00) a payment of will be required; - Tourists are required to pay the city tax of four euro per person per night (except minors under 12 and guests residents in Florence); - The apartment is situated in a limited traffic area (ZTL) reserved to residents, therefore you can’t park your car everywhere. The only way to enter the ZTL without getting fined is to park your car in a private parking situated inside the Limited Traffic Area. Feel free to contact us to get information about the closest parking garage.