Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:

Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.

JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.

JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.

Please note that the schedule is subject to change without notice. Please check the hotel official website for details.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.

Only junior high school students and above will be allowed to use the club lounge after 17:00.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

該住宿可能不會允許身上帶有刺青的顧客使用公共澡堂，或其他可能露出身上刺青的公共設施。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。