Get the celebrity treatment with world-class service at Shangri-La Tokyo

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Situated in the real heart of Tokyo, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Asian, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Elena
    Romania Romania
    The view and the location, right next to the train station (very important in Japan) and city center
  • Nero77
    Netherlands Netherlands
    Tokyo station is just around the corner. Staff is great.
  • Claudio
    Switzerland Switzerland
    My new favourite Luxury Accommodation in Tokyo. Friendly staff, great views, outstanding restaurants and great bed comforts
  • Helen
    United Kingdom United Kingdom
    Well this hotel is without exception the best I have experienced. We opted to have club lounge access which made the room extremely expensive but the club lounge was just wonderful with food and drink options outstanding. Location perfect...
  • Wilma
    New Zealand New Zealand
    Location, friendly staffs, Clean, comfortable bed and nice room with garden views. Breakfast was great too!
  • Wilma
    New Zealand New Zealand
    Location, Friendly staffs, Nice room with view of the garden, Breakfast was nice too.
  • Naser
    Bahrain Bahrain
    The hotel location is perfect. The service, cleanliness and the room itself was all amazing. The room size, the layout, the bathroom was spacious and luxurious.
  • Emile
    New Zealand New Zealand
    Breakfast was fabulous, breakfast staff delightful. Fantastic location. Bikes handy.
  • Cam
    Australia Australia
    Our stay at your hotel was exceptional! The service truly stood out, especially when a staff member accompanied us to the Shinkansen. This thoughtful gesture made navigating so much easier and stress-free. We also want to commend the room service...
  • Constance
    United Kingdom United Kingdom
    This was our first stay at Shangri-La Tokyo, and it exceeded all expectations. The location was incredibly convenient, situated right next to Tokyo Station with abundance of shopping and food options. The in-room dining was exceptional—every dish...

Hotel surroundings

Restaurants
3 restaurants on site

  • The Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan
  • なだ万
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • Piacere
    • Cuisine
      Italian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern • Romantic

Facilities of Shangri-La Tokyo
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Parking on site
  • Airport shuttle
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hot tub

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs ¥6,000 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Books, DVDs, or music for children
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Cantonese
  • Chinese

House rules
Shangri-La Tokyo takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
¥18,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely non-smoking.

"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"

Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.

Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.

Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

FAQs about Shangri-La Tokyo