Shangri-La Tokyo
Shangri-La Tokyo
- City view
- Pets allowed
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Get the celebrity treatment with world-class service at Shangri-La Tokyo
Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently situated right next to JR Tokyo Station. Aside from a 20-metre heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an en suite bathroom. A minibar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Non-smoking rooms
- Free WiFi
- Parking on site
- Airport shuttle
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar

Guest reviews
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Guests who stayed here loved
- Elena
Romania
“The view and the location, right next to the train station (very important in Japan) and city center” - Nero77
Netherlands
“Tokyo station is just around the corner. Staff is great.” - Claudio
Switzerland
“My new favourite Luxury Accommodation in Tokyo. Friendly staff, great views, outstanding restaurants and great bed comforts” - Helen
United Kingdom
“Well this hotel is without exception the best I have experienced. We opted to have club lounge access which made the room extremely expensive but the club lounge was just wonderful with food and drink options outstanding. Location perfect...” - Wilma
New Zealand
“Location, friendly staffs, Clean, comfortable bed and nice room with garden views. Breakfast was great too!” - Wilma
New Zealand
“Location, Friendly staffs, Nice room with view of the garden, Breakfast was nice too.” - Naser
Bahrain
“The hotel location is perfect. The service, cleanliness and the room itself was all amazing. The room size, the layout, the bathroom was spacious and luxurious.” - Emile
New Zealand
“Breakfast was fabulous, breakfast staff delightful. Fantastic location. Bikes handy.” - Cam
Australia
“Our stay at your hotel was exceptional! The service truly stood out, especially when a staff member accompanied us to the Shinkansen. This thoughtful gesture made navigating so much easier and stress-free. We also want to commend the room service...” - Constance
United Kingdom
“This was our first stay at Shangri-La Tokyo, and it exceeded all expectations. The location was incredibly convenient, situated right next to Tokyo Station with abundance of shopping and food options. The in-room dining was exceptional—every dish...”
Hotel surroundings
Restaurants3 restaurants on site
- The Lobby Lounge
- CuisineInternational
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbianceTraditional • Modern • Romantic
- Dietary optionsHalal • Vegetarian • Vegan
- なだ万
- CuisineJapanese
- Open forLunch • Dinner
- AmbianceTraditional
- Piacere
- CuisineItalian
- Open forBreakfast • Dinner
- AmbianceModern • Romantic
Facilities of Shangri-La TokyoGreat facilities! Review score, 9.1
Most popular facilities
- Indoor swimming pool
- Non-smoking rooms
- Free WiFi
- Parking on site
- Airport shuttle
- Fitness centre
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
View
- City view
- View
Kitchen
- Coffee machine
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
PetsPets are allowed on request. Charges may be applicable.
Activities
- Bicycle rental
- Live music/performanceAdditional charge
- Cooking classAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Hot tub
Living Area
- Sofa
- Seating Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- iPod dock
- Flat-screen TV
- Radio
- Telephone
- TV
- Pay-per-view channels
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid meals
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in the rooms and is free of charge.
ParkingPublic parking is possible on site (reservation is not needed) and costs ¥6,000 per day.
- Valet parking
- Parking garage
- Accessible parking
Transport
- Public transport ticketsAdditional charge
Reception services
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Baby safety gates
- Books, DVDs, or music for children
- Board games/puzzles
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Private entrance
- Car hire
- Laptop safe
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Indoor swimming poolFree!
- Open all year
- All ages welcome
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/wellness packages
- Foot bath
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- Arabic
- German
- English
- French
- Hindi
- Italian
- Japanese
- Korean
- Malay
- Cantonese
- Chinese
House rulesShangri-La Tokyo takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine printNeed-to-know information for guests at this property
Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.
Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.
As of 01 January 2019, the property will be entirely non-smoking.
"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"
Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.
Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.
Please inform Shangri-La Tokyo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.